Director, OneHUB Business Liaison

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          "text": "<p>The Business Liaison Lead is accountable for the overall relationship between the OneHUB organization and internal business stakeholders that OneHUB supports. This role is responsible for ensuring consistent alignment between leadership of OneHUB, AbbVie’s centralized in-house contact center hub, championing business needs, and coordination of execution. The role is a central coordination and escalation point that owns governance, prioritization, issue resolution, and dependency management across OneHUB to ensure OneHUB meets the business needs and expectations and continuously adapts to evolving business priorities.</p><p><strong>Enterprise and Business Interface</strong></p><ul><li>Act as the primary interface between OneHUB leadership and supported business functions</li><li>Translate business priorities, initiatives, and requirements into OneHUB execution plans</li><li>Ensure consistent two-way communication between OneHUB and enterprise stakeholders</li><li>Be accountable for new program launches, existing program changes and other changes in business need that could warrant a temporary change/adaption of OneHUB operations</li></ul><p><strong>Relationship Management</strong></p><ul><li>Build and maintain strong, trust-based relationships with business and GBS/internal teams</li><li>Gather regular feedback to improve service delivery and stakeholder satisfaction</li></ul><p><strong>Cross-pillar Coordination</strong></p><ul><li>Orchestrate cross-pillar planning, prioritization, and dependency management</li><li>Facilitate alignment across frontline and support pillars to enable integrated execution</li><li>Support resolution of cross-functional issues and execution risks</li></ul><p><strong>Governance and Escalation</strong></p><ul><li>Own governance forums and prioritization mechanisms across OneHUB</li><li>Serve as a central escalation point for enterprise initiatives requiring cross-One Hub coordination</li><li>Ensure clear decision pathways and accountability for complex initiatives</li></ul><p><strong>Performance Monitoring &amp; Reporting</strong></p><ul><li>Track and communicate key performance indicators for OneHUB initiatives</li><li>Analyze performance and recommend improvements where needed</li></ul><p><strong>Change Management</strong></p><ul><li>Lead or support the communication and rollout of change initiatives</li><li>Ensure all teams are well-informed, engaged, and supported during transitions</li></ul><p><strong>Strategic Input and Continuous Improvement</strong></p><ul><li>Contribute insights to strategic planning to align OneHUB services with evolving business needs</li><li>Identify and drive opportunities for process improvement and efficiency</li></ul><p><strong>Stakeholder Education</strong></p><ul><li>Educate stakeholders on OneHUB capabilities, processes, and the value they deliver</li></ul>",
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          "text": "<p><strong>Experience Required</strong></p><ul><li>10+ years of experience in enterprise execution, transformation, PMO, or Chief-of-Staff–type roles within cross-functional, multi-layered organizations, ideally with background in pharmaceutical/healthcare/life sciences companies</li><li>Demonstrated track record in aligning senior stakeholders across dependent functions, managing critical interdependencies, facilitating decision-making, and resolving execution challenges</li><li>Strong influencing, communication, and stakeholder management skills to drive outcomes without direct authority</li></ul><p><strong>Education Required</strong></p><ul><li>Bachelor’s degree in business administration or a related field required</li><li>Master’s degree, MBA or equivalent preferred</li></ul>",
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          "text": "<p><strong>About AbbVie</strong></p><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&#xa0;<a href=\"http://www.abbvie.com/\" rel=\"noopener noreferrer\">www.abbvie.com</a>. Follow @abbvie on&#xa0;<a href=\"https://www.linkedin.com/company/abbvie/\" rel=\"noopener noreferrer\">LinkedIn,</a>&#xa0;<a href=\"https://www.facebook.com/AbbVieGlobal/\" rel=\"noopener noreferrer\">Facebook</a>,&#xa0;<a href=\"https://www.instagram.com/abbvie/\" rel=\"noopener noreferrer\">Instagram</a>,&#xa0;<a href=\"https://twitter.com/abbvie\" rel=\"noopener noreferrer\">X</a>&#xa0;and&#xa0;<a href=\"https://www.youtube.com/user/AbbVie\" rel=\"noopener noreferrer\">YouTube.</a></p>",
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          "text": "<p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&#xa0;local law:&#xa0;​</p><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&#xa0;believes in&#xa0;good faith it will pay for this role at the time&#xa0;of thisposting based on the job grade for this position.&#xa0;Individual&#xa0;compensation paid within this range will depend on many factors including geographic location,and&#xa0;we&#xa0;may&#xa0;ultimately&#xa0;pay&#xa0;more or less than the posted range. This range may be&#xa0;modified&#xa0;in the&#xa0;future.&#xa0;​</p></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&#xa0;medical/dental/vision&#xa0;insurance and 401(k) to eligible&#xa0;employees.​</p></li><li><p>This job is eligible to&#xa0;participate&#xa0;in our long-term incentive&#xa0;programs.&#xa0;​</p></li></ul><p>Note: No amount of pay&#xa0;is considered to be&#xa0;wages or compensation until such amount is earned, vested, and&#xa0;determinable.&#xa0;The amount and availability of any bonus,&#xa0;commission,incentive, benefits, or any other form of&#xa0;compensation and benefits&#xa0;that are allocable to a particular employee&#xa0;remains&#xa0;in the Company's sole and&#xa0;absolute&#xa0;discretion unless anduntil paid and&#xa0;may be&#xa0;modified&#xa0;at the Company’s sole and absolute discretion, consistent with&#xa0;applicable law.</p><div sr-tagline=\"\"></div><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.&#xa0;</p><p>US &amp; Puerto Rico only - to learn more, visit&#xa0;<a href=\"https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html\" rel=\"noopener noreferrer\">https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</a></p><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><p><a href=\"https://www.abbvie.com/join-us/reasonable-accommodations.html\" rel=\"noopener noreferrer\">https://www.abbvie.com/join-us/reasonable-accommodations.html</a></p>",
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