Administrative Specialist - Behavioral Health

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    "title": "Administrative Specialist - Behavioral Health",
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    "datePosted": "2024-06-06T08:40:42.371Z",
    "description": "<h2>Overview</h2>\n<p></p>\n<p> </p>\n<p><strong>Pay: $20/hourly</strong></p>\n<p> </p>\n<p>Are you passionate about supporting mental health care in a compassionate, organized, and trauma-informed way? We are looking for a dedicated and detail-oriented <strong>Administrative Specialist</strong> to join our team at a licensed mental health clinic. As the first point of contact for clients, visitors, and staff, you’ll play an essential role in creating a welcoming, efficient, and supportive environment. If you are someone who thrives in a fast-paced environment, enjoys helping others, and has a keen eye for detail, we’d love to hear from you!</p>\n<p> </p>\n<p><strong>Benefits for Full-time employees:</strong> </p>\n<ul>\n <li><strong>Health Insurance:</strong> Offered through <strong>Blue Cross Blue Shield</strong>, with generous company contribution.</li>\n <li><strong>Enhanced Retirement Plan:</strong> <strong>25% - 33% Employer match</strong> based on tenure. </li>\n <li><strong>Student Loan Assistance: </strong>Consolidation, counseling, & limited employer contribution!</li>\n <li><strong>Discounted Tuition with College & University Partnerships!</strong></li>\n <li><strong>Tuition </strong><strong>Assistance:</strong> Reimbursed or prepaid college coursework!</li>\n <li><strong>Home Mortgage Initiative: </strong>Favorable down payment (<strong>3-5%)</strong>, reduced closing costs co-paid by Seven Hills!</li>\n</ul>\n<p><strong>Work-Life Balance:</strong></p>\n<ul>\n <li><strong>Generous Accrued </strong><strong>Paid</strong><strong> Vacation:</strong> <strong>3 weeks</strong> in your first year!</li>\n <li><strong>Vacation </strong><strong>Cash-Out </strong><strong>Option</strong></li>\n <li><strong>3 </strong><strong>Paid</strong><strong> Personal Days</strong></li>\n <li><strong>11 </strong><strong>Paid</strong><strong> Holidays </strong></li>\n <li><strong>Accrued </strong><strong>Paid</strong><strong> Sick Time</strong></li>\n</ul>\n<p> </p>\n<p><strong>Benefits for Part-time Employees:</strong></p>\n<ul>\n <li><strong>Accrued </strong><strong>Paid</strong><strong> Sick Time</strong></li>\n <li><strong>Enhanced Retirement Plan:</strong> <strong>25% - 33% Employer match</strong> (Minimum of 20 worked hours per week)</li>\n <li><strong>Student Loan Assistance: </strong>Consolidation and free debt counseling!</li>\n <li><strong>Personal PTO</strong> - (Minimum 20 hour regular part-time schedule - does not apply to per diem)</li>\n</ul>\n<h3><strong>Why Join Us?</strong>:</h3>\n<ul>\n <li><p><strong>Make a Difference</strong>: Be an essential part of a team that provides high-quality, trauma-informed care to individuals in need.</p></li>\n <li><p><strong>Work Environment</strong>: Join a compassionate, collaborative, and supportive team dedicated to improving mental health outcomes.</p></li>\n <li><p><strong>Professional Development</strong>: We value your growth and provide opportunities for learning and advancement within the organization.</p></li>\n <li><p><strong>Comprehensive Benefits</strong>: Enjoy competitive compensation and benefits in a stable, rewarding role.</p></li>\n</ul>\n<h2>Responsibilities</h2>\n<ul>\n <li><p><strong>Client & Visitor Reception</strong>: Serve as the first point of contact for clients and visitors, greeting them warmly and assisting with check-in and check-out procedures. Ensure a positive and professional experience for everyone who walks through the door.</p></li>\n <li><p><strong>Phone & Communication Management</strong>: Answer phones, respond to inquiries, and direct calls or messages to the appropriate staff in a timely, professional manner.</p></li>\n <li><p><strong>Appointment Scheduling</strong>: Manage clinician calendars, schedule appointments, and coordinate effectively using our Electronic Health Record (EHR) system.</p></li>\n <li><p><strong>Insurance & Payments</strong>: Verify insurance coverage, collect copayments, and assist clients with necessary intake or consent forms, ensuring seamless billing and documentation processes.</p></li>\n <li><p><strong>Confidentiality & Compliance</strong>: Maintain strict adherence to HIPAA regulations and ensure confidentiality in all interactions.</p></li>\n <li><p><strong>Administrative Support</strong>: Assist with various administrative tasks such as copying, faxing, scanning, filing, and providing support for clinicians and administrative staff as needed.</p></li>\n <li><p><strong>Front Office Management</strong>: Maintain a clean, organized, and trauma-informed reception area to ensure a safe and welcoming environment for clients and staff.</p></li>\n <li><p><strong>Data Entry & Reporting</strong>: Assist with data entry, report generation, and documentation to support program compliance and funding requirements.</p></li>\n <li><p><strong>Support During Audits & Inspections</strong>: Provide administrative assistance during audits, inspections, or licensing reviews to ensure smooth operations.</p></li>\n <li><p><strong>Other Duties as Assigned</strong>: Perform other administrative tasks as required to support overall clinic operations and provide a high level of service.</p></li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li><p><strong>Education</strong>: High School Diploma, GED, or HiSET required.</p></li>\n <li><p><strong>Experience</strong>: 1–3 years of related experience, preferably in a healthcare or mental health setting.</p></li>\n <li><p><strong>Technical Skills</strong>: Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and ability to navigate the internet and EHR systems.</p></li>\n <li><p><strong>Customer Service Skills</strong>: Excellent interpersonal skills, with a friendly, approachable demeanor for interacting with clients, visitors, and staff.</p></li>\n <li><p><strong>Organizational Skills</strong>: Strong attention to detail and ability to manage multiple tasks efficiently while maintaining a calm and organized workspace.</p></li>\n <li><p><strong>Confidentiality & Ethics</strong>: Ability to handle sensitive information with discretion, and uphold confidentiality in all interactions according to HIPAA regulations.</p></li>\n <li><p><strong>Physical Requirements</strong>: Ability to carry out primary job functions while sitting and standing for extended periods. Must be able to perform tasks in a noisy environment, and lift items (up to 50 lbs) when needed.</p></li>\n <li><p><strong>Driving</strong>: Valid driver’s license and reliable personal transportation, as the role may require occasional travel.</p></li>\n</ul>",
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