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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><h3 data-start=\"286\" data-end=\"327\">Title: Route Service Representative</h3><p data-start=\"328\" data-end=\"478\"><strong data-start=\"328\" data-end=\"343\">Department:</strong> Service<br data-start=\"351\" data-end=\"354\"><strong data-start=\"354\" data-end=\"369\">Reports To:</strong> Route Supervisor<br data-start=\"386\" data-end=\"389\"><strong data-start=\"389\" data-end=\"402\">Location:</strong> Faribault<br data-start=\"412\" data-end=\"415\"><strong data-start=\"415\" data-end=\"431\">FLSA Status:</strong> Non-Exempt<br data-start=\"442\" data-end=\"445\"><strong data-start=\"445\" data-end=\"459\">Pay Range:</strong>&nbsp;$22&ndash;$25 per hour</p><hr data-start=\"480\" data-end=\"483\"><h2 data-start=\"485\" data-end=\"505\"><span style=\"font-size: 16px;\">POSITION OVERVIEW</span></h2><p data-start=\"507\" data-end=\"713\">Many of our CITY team members began their careers in Service roles like this one. The Route Service Representative role is a hands-on, customer-facing position that plays a key role in our daily operations.</p><p data-start=\"715\" data-end=\"1003\">In this position, you&rsquo;ll be responsible for delivering clean products to customers, collecting soiled items, and ensuring routes run safely and efficiently. You&rsquo;ll build strong relationships with customers, maintain high service standards, and help represent CITY positively in the field.</p><p data-start=\"1005\" data-end=\"1218\">This role requires reliability, attention to detail, and a commitment to customer satisfaction. You&rsquo;ll work closely with your Route Supervisor and teammates to ensure smooth daily operations and excellent service.</p><hr data-start=\"1220\" data-end=\"1223\"><h2 data-start=\"1225\" data-end=\"1248\"><span style=\"font-size: 16px;\">KEY RESPONSIBILITIES</span></h2><ul data-start=\"1250\" data-end=\"2389\"><li data-start=\"1250\" data-end=\"1317\"><p data-start=\"1252\" data-end=\"1317\">Fill in for or assist on any of our 17 service routes as needed</p></li><li data-start=\"1318\" data-end=\"1378\"><p data-start=\"1320\" data-end=\"1378\">Provide prompt, friendly, and effective customer service</p></li><li data-start=\"1379\" data-end=\"1444\"><p data-start=\"1381\" data-end=\"1444\">Load and unload delivery trucks with clean and soiled laundry</p></li><li data-start=\"1445\" data-end=\"1510\"><p data-start=\"1447\" data-end=\"1510\">Deliver products accurately and on time to customer locations</p></li><li data-start=\"1511\" data-end=\"1576\"><p data-start=\"1513\" data-end=\"1576\">Maintain customer satisfaction and professional relationships</p></li><li data-start=\"1577\" data-end=\"1641\"><p data-start=\"1579\" data-end=\"1641\">Manage route efficiency while following all safety standards</p></li><li data-start=\"1642\" data-end=\"1719\"><p data-start=\"1644\" data-end=\"1719\">Communicate positively with customers, potential customers, and coworkers</p></li><li data-start=\"1720\" data-end=\"1847\"><p data-start=\"1722\" data-end=\"1847\">Maintain strong product knowledge (pricing types, colors, sizing, inventory control, availability, and product application)</p></li><li data-start=\"1848\" data-end=\"1939\"><p data-start=\"1850\" data-end=\"1939\">Properly load trucks, including organization of invoices, paperwork, bags, and garments</p></li><li data-start=\"1940\" data-end=\"2015\"><p data-start=\"1942\" data-end=\"2015\">Maintain account appearance (rails, hanger racks, repair bags, lockers)</p></li><li data-start=\"2016\" data-end=\"2124\"><p data-start=\"2018\" data-end=\"2124\">Communicate truck maintenance needs promptly (repairs, preventative maintenance, cleanliness, accidents)</p></li><li data-start=\"2125\" data-end=\"2188\"><p data-start=\"2127\" data-end=\"2188\">Drive a commercial motor vehicle for up to 10 hours per day</p></li><li data-start=\"2189\" data-end=\"2233\"><p data-start=\"2191\" data-end=\"2233\">Lift up to 60 pounds on a frequent basis</p></li><li data-start=\"2234\" data-end=\"2307\"><p data-start=\"2236\" data-end=\"2307\">Maintain hygienically clean standards through proper garment handling</p></li><li data-start=\"2308\" data-end=\"2344\"><p data-start=\"2310\" data-end=\"2344\">Perform other duties as assigned</p></li><li data-start=\"2345\" data-end=\"2389\"><p data-start=\"2347\" data-end=\"2389\">Maintain regular and reliable attendance</p></li></ul><hr data-start=\"2391\" data-end=\"2394\"><h2 data-start=\"2396\" data-end=\"2413\"><span style=\"font-size: 16px;\">QUALIFICATIONS</span></h2><ul data-start=\"2415\" data-end=\"2668\"><li data-start=\"2415\" data-end=\"2448\"><p data-start=\"2417\" data-end=\"2448\">Clean driving record required</p></li><li data-start=\"2449\" data-end=\"2509\"><p data-start=\"2451\" data-end=\"2509\">Valid Iowa Class D Chauffeur&rsquo;s Driver&rsquo;s License required</p></li><li data-start=\"2510\" data-end=\"2539\"><p data-start=\"2512\" data-end=\"2539\">Must be 25 years or older</p></li><li data-start=\"2540\" data-end=\"2613\"><p data-start=\"2542\" data-end=\"2613\">1&ndash;2 years of job-related and/or customer service experience preferred</p></li><li data-start=\"2614\" data-end=\"2668\"><p data-start=\"2616\" data-end=\"2668\">For physical requirements, please see Attachment A</p></li></ul><hr data-start=\"2670\" data-end=\"2673\"><h2 data-start=\"2675\" data-end=\"2696\"><span style=\"font-size: 16px;\">WORKING CONDITIONS</span></h2><p data-start=\"2698\" data-end=\"2964\">This role operates primarily in a professional service and route environment. Standard office equipment (computers, phones, printers) may be used for paperwork and communication. While some administrative tasks are sedentary, the role is largely active and physical.</p><p data-start=\"2966\" data-end=\"3079\">Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.</p><hr data-start=\"3081\" data-end=\"3084\"><h2 data-start=\"3086\" data-end=\"3115\"><span style=\"font-size: 16px;\">EQUAL OPPORTUNITY EMPLOYER</span></h2><p data-start=\"3117\" data-end=\"3451\">CITY Laundering Co is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability, handicap, or veteran status. Employment offers are contingent upon passing a background check and drug screening.</p><hr data-start=\"3453\" data-end=\"3456\"><h2 data-start=\"3458\" data-end=\"3471\"><span style=\"font-size: 16px;\">DISCLAIMER</span></h2><p data-start=\"3473\" data-end=\"3682\">This job description outlines the general nature and level of work expected. It is not an exhaustive list of all responsibilities. Employees may be asked to perform additional duties as business needs require.</p><hr data-start=\"3684\" data-end=\"3687\"><h2 data-start=\"3689\" data-end=\"3706\"><span style=\"font-size: 18px;\">ATTACHMENT A</span></h2><h3 data-start=\"3707\" data-end=\"3763\">ROUTE SERVICE REPRESENTATIVE &ndash; PHYSICAL REQUIREMENTS</h3><p data-start=\"3765\" data-end=\"3800\"><strong data-start=\"3765\" data-end=\"3800\">Physical Job Functions include:</strong></p><ul data-start=\"3801\" data-end=\"4075\"><li data-start=\"3801\" data-end=\"3855\"><p data-start=\"3803\" data-end=\"3855\">Driving to customer accounts (30&ndash;50 stops per day)</p></li><li data-start=\"3856\" data-end=\"3909\"><p data-start=\"3858\" data-end=\"3909\">Unloading clean laundry using carts when possible</p></li><li data-start=\"3910\" data-end=\"3961\"><p data-start=\"3912\" data-end=\"3961\">Sorting, collecting, and loading soiled laundry</p></li><li data-start=\"3962\" data-end=\"4007\"><p data-start=\"3964\" data-end=\"4007\">Loading clean laundry for next-day routes</p></li><li data-start=\"4008\" data-end=\"4075\"><p data-start=\"4010\" data-end=\"4075\">Moving garments along rail systems and loading hanging uniforms</p></li></ul><p data-start=\"4077\" data-end=\"4107\"><strong data-start=\"4077\" data-end=\"4107\">Critical Physical Demands:</strong></p><ul data-start=\"4108\" data-end=\"4865\"><li data-start=\"4108\" data-end=\"4175\"><p data-start=\"4110\" data-end=\"4175\"><strong data-start=\"4110\" data-end=\"4122\">Sitting:</strong> Frequently, while driving and completing paperwork</p></li><li data-start=\"4176\" data-end=\"4249\"><p data-start=\"4178\" data-end=\"4249\"><strong data-start=\"4178\" data-end=\"4190\">Walking:</strong> Frequently, during loading/unloading and customer visits</p></li><li data-start=\"4250\" data-end=\"4296\"><p data-start=\"4252\" data-end=\"4296\"><strong data-start=\"4252\" data-end=\"4264\">Bending:</strong> Frequently, up to 90&deg; flexion</p></li><li data-start=\"4297\" data-end=\"4359\"><p data-start=\"4299\" data-end=\"4359\"><strong data-start=\"4299\" data-end=\"4318\">Trunk Rotation:</strong> Frequently, during loading and sorting</p></li><li data-start=\"4360\" data-end=\"4423\"><p data-start=\"4362\" data-end=\"4423\"><strong data-start=\"4362\" data-end=\"4386\">Squatting/Crouching:</strong> Frequently, to handle laundry bags</p></li><li data-start=\"4424\" data-end=\"4496\"><p data-start=\"4426\" data-end=\"4496\"><strong data-start=\"4426\" data-end=\"4439\">Climbing:</strong> Frequently, entering/exiting trucks and customer sites</p></li><li data-start=\"4497\" data-end=\"4553\"><p data-start=\"4499\" data-end=\"4553\"><strong data-start=\"4499\" data-end=\"4512\">Reaching:</strong> Frequently, up to 70 inches from floor</p></li><li data-start=\"4554\" data-end=\"4607\"><p data-start=\"4556\" data-end=\"4607\"><strong data-start=\"4556\" data-end=\"4592\">Grasping/Pinching/Wrist Turning:</strong> Continuously</p></li><li data-start=\"4608\" data-end=\"4677\"><p data-start=\"4610\" data-end=\"4677\"><strong data-start=\"4610\" data-end=\"4634\">Finger Manipulation:</strong> Frequently, for tying bags and paperwork</p></li><li data-start=\"4678\" data-end=\"4736\"><p data-start=\"4680\" data-end=\"4736\"><strong data-start=\"4680\" data-end=\"4700\">Pushing/Pulling:</strong> Frequently, up to 10 lbs of force</p></li><li data-start=\"4737\" data-end=\"4789\"><p data-start=\"4739\" data-end=\"4789\"><strong data-start=\"4739\" data-end=\"4760\">Lifting/Carrying:</strong> Continuously, up to 60 lbs</p></li><li data-start=\"4790\" data-end=\"4865\"><p data-start=\"4792\" data-end=\"4865\"><strong data-start=\"4792\" data-end=\"4808\">Use of Feet:</strong> Frequently, for driving and walking throughout the day</p></li></ul></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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