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Sr. National Account Executive

D6a15877 Dd04 4e47 Ab05 A6d37ef60217 168170469745 2 · Suffolk, VA, US, Suffolk, VA; US · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyD6a15877 Dd04 4e47 Ab05 A6d37ef60217 168170469745 2
TitleSr. National Account Executive
Normalized title-
Department / team-
LocationSuffolk, VA, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-13 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

CompanyD6a15877 Dd04 4e47 Ab05 A6d37ef60217 168170469745 2
Source02a72782-3c16-4efd-bde3-8421ffb6716e
ATS providerADP Workforce Now Recruiting

Description

Position Summary: The Senior National Account Executive will serve as the primary relationship owner and business manager for one of Massimo Zanetti Beverage’s most important strategic QSR customers. As a major roasting and supplying partner, this role is responsible for protecting, nurturing, and growing a highly valuable, longstanding partnership that is foundational to MZB’s business. You will also oversee all aspects of our contract/QSR corporate brand relationships, including commercial management, pricing and contract stewardship, demand forecasting, supply continuity, and product specification compliance. This role requires exceptional customer management skills, disciplined business execution, and the ability to build trust and alignment across both organizations. Beyond managing the existing partnership, the SNAE will also play a key role in expanding MZB’s Corporate Brands portfolio, identifying and onboarding additional large national customers to drive long-term, sustainable growth. Key Responsibilities: Strategic Account Leadership Serve as the primary business owner for national/corporate brand partnerships, ensuring long-term alignment on commercial goals, supply chain performance, and product quality expectations. Lead annual and long-range planning for the account, including volume targets, contract terms, innovation needs, and operational improvement initiatives. Business & Commercial Management Manage pricing strategy, cost changes, and financial negotiations to protect margins while maintaining a competitive, partnership-centric approach. Oversee demand planning and forecasting accuracy, ensuring supply continuity and proactive risk mitigation. Monitor revenue, volume, and profitability performance for account business, providing regular updates, insights, and recommendations to senior leadership. Customer Relationship Management Build, strengthen, and maintain highly collaborative relationships with key customer stakeholders, including procurement, quality, supply chain, category management, inventory control, and R&D teams. Serve as the trusted point of contact for issue resolution, escalation, new opportunities, and ongoing strategic alignment. Facilitate joint business planning sessions and quarterly business reviews to reinforce transparency, performance tracking, and future pipeline planning. Product Specification & Quality Stewardship Ensure all MZB supplied products meet agreed upon product specifications, certifications, and quality standards. Collaborate with Operations, QA, and R&D to address product performance, reformulation needs, or cost improvement initiatives. Maintain a deep understanding of product requirements across roasted, packaged, and distributed formats. Operational Excellence & Supply Chain Integration Partner with supply chain, customer support, and operations teams to ensure accurate order fulfillment, on time delivery, and adherence to customer defined RADs and logistics requirements. Lead troubleshooting and root cause resolution for service disruptions, capacity constraints, and inventory challenges that could impact service levels. Cross Functional Alignment Coordinate closely with Marketing, Finance, Operations, QA, and Product Development to ensure key customer business needs are aligned with MZB’s capabilities, priorities, and portfolio strategies. Act as the internal champion for customer-partners ensuring cross functional visibility into customer expectations, opportunities, and risk areas. Growth & Expansion Identify opportunities to expand partnerships through new product offerings, format extensions, process improvements, and value added solutions. Support the Corporate Brands strategy by bringing on additional high value national customers, applying best practices from the major accounts to drive long term, sustainable growth. Data Driven Insights & Performance Optimization Leverage category data, cost models, operational metrics, and customer insights to improve forecasting, optimize supply chain performance, and strengthen commercial decision making. Provide regular performance analyses and data backed recommendations to enhance customer satisfaction, operational efficiency, and account profitability. Leadership & Influence Lead cross functional teams in service of the client partnerships, driving accountability, coordinated execution, and timely communication across all stakeholders. Model the MZB Way through proactive problem solving, strong prioritization, and collaborative decision making. Qualifications & Requirements: Commercial Account Management Expertise 8–10+ years of experience managing large, complex national accounts in CPG, QSR, foodservice, or corporate/private label brands. Proven success owning and growing a high value customer relationship, including accountability for pricing, forecasting, margin delivery, and supply continuity. Experience working with highly matrixed customers involving procurement, supply chain, quality, and category/brand teams. Strategic Customer Leadership Demonstrated ability to develop and execute long term customer strategies that balance customer objectives with company profitability targets. Experience leading joint business planning, building multi‑year growth roadmaps, and navigating complex commercial negotiations. Ability to identify and unlock incremental growth opportunities through product, process, or operational improvement. Operational & Supply Chain Fluency Strong understanding of forecasting, demand planning, production cycles, and logistics requirements for large‑scale customers. Ability to partner cross functionally with Operations, QA, and Supply Chain to ensure orders meet product specifications, RADs, quality standards, and service level expectations. Proven track record in proactively resolving service, quality, and operational issues with urgency and accuracy. Functional Collaboration & Internal Influence Experience working closely with Marketing, R&D, QA, Finance, Sales, and Customer Support to align customer needs with internal capabilities. Ability to lead internal teams through issue resolution, commercial reviews, and new opportunity development. Strong organizational navigation skills with the ability to drive alignment and clarity across multiple stakeholders. Relationship Management & Communication Excellence Exceptional communication, listening, and influence skills with the ability to build trust at multiple levels of a customer’s organization. Experience managing high stakes conversations, resolving escalations diplomatically, and maintaining a partnership first mindset. Strong business writing and meeting leadership skills for executive level reporting and customer presentations. Analytical & Financial Acumen Ability to interpret customer P&Ls, margin waterfalls, forecasts, cost models, and supply/operations metrics. Strong analytical problem solving skills with the ability to turn customer and market data into actionable recommendations. Experience developing pricing proposals, evaluating cost changes, and supporting scenario planning. Growth & Business Development Mindset Ability to identify and evaluate new corporate brand/private label opportunities with long term strategic fit. Demonstrated success building or expanding strategic partnerships that drive sustainable revenue and margin growth. Educational Background Bachelor’s in Business, Marketing, Supply Chain, or a related field required. MBA or advanced degree preferred, especially with a focus in account management, strategy, or operations. Resilience, Ownership & Professional Maturity Proven success operating in fast paced, high complexity environments with large customers and evolving needs. Ability to balance customer advocacy with disciplined commercial and operational decision making. Strong sense of ownership, accountability, and professionalism when navigating ambiguity or pressure. Additional Nice to Haves: Prior experience with large QSR, corporate brand, or national private label customers. Experience with roasted coffee, CPG food/beverage manufacturing, or product specification management. Familiarity with multi‑location supply chains and contract manufacturing environments. Equal Opportunity Employer: disability / veteran. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Massimo Zanetti Beverage USA is proud to be an equal opportunity employer, and we are committed to creating an inclusive workplace environment for our family of employees. MZB-USA recruits and advances qualified applicants without regard to race, ethnic or national origin, gender, sexual orientation, genetic information, age, religion, marital status, military service, veteran status, political affiliation, disability, or any other status protected by law. MZB-USA also prohibits discrimination and harassment of any kind and is fully dedicated to the safety of its workforce. General Statement This is a summary description of the general duties and level of work assigned to this position. It is not a full and comprehensive list of all responsibilities and tasks. +++

Full job record

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First Seen At2026-05-31 18:07:05Z
Last Seen At2026-06-06 11:52:04Z
Last Checked At2026-06-06 11:52:04Z
Last Changed At2026-06-06 11:52:04Z
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Source Posted At2026-04-13 14:34:00Z
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    "requisitionDescription": "<div><p data-pasted=\"true\"><strong><span style=\"color: rgb(41, 105, 176);\"><u>Position Summary:</u></span></strong></p><p>The Senior National Account Executive will serve as the primary relationship owner and business manager for one of Massimo Zanetti Beverage&rsquo;s most important strategic QSR customers. As a major roasting and supplying partner, this role is responsible for protecting, nurturing, and growing a highly valuable, longstanding partnership that is foundational to MZB&rsquo;s business.</p><p>&nbsp;</p><p>You will also oversee all aspects of our contract/QSR corporate brand relationships, including commercial management, pricing and contract stewardship, demand forecasting, supply continuity, and product specification compliance. This role requires exceptional customer management skills, disciplined business execution, and the ability to build trust and alignment across both organizations.</p><p>&nbsp;</p><p>Beyond managing the existing partnership, the SNAE will also play a key role in expanding MZB&rsquo;s Corporate Brands portfolio, identifying and onboarding additional large national customers to drive long-term, sustainable growth.</p><p>&nbsp;</p><p><strong><span style=\"color: rgb(41, 105, 176);\">Key Responsibilities:</span></strong></p><p style=\"margin-left:0in;\"><strong>&nbsp;</strong></p><p style=\"margin-left:0in;\"><strong>Strategic Account Leadership</strong></p><ul type=\"disc\"><li style=\"margin-left:.5in;\">Serve as the primary business owner for national/corporate brand partnerships, ensuring long-term alignment on commercial goals, supply chain performance, and product quality expectations.</li><li style=\"margin-left:.5in;\">Lead annual and long-range planning for the account, including volume targets, contract terms, innovation needs, and operational improvement initiatives.</li></ul><p style=\"margin-left:.5in;\">&nbsp;</p><p style=\"margin-left:0in;\"><strong>Business &amp; Commercial Management</strong></p><ul type=\"disc\"><li style=\"margin-left:.5in;\">Manage pricing strategy, cost changes, and financial negotiations to protect margins while maintaining a competitive, partnership-centric approach.</li><li style=\"margin-left:.5in;\">Oversee demand planning and forecasting accuracy, ensuring supply continuity and proactive risk mitigation.</li><li style=\"margin-left:.5in;\">Monitor revenue, volume, and profitability performance for account business, providing regular updates, insights, and recommendations to senior leadership.</li></ul><p style=\"margin-left:.5in;\">&nbsp;</p><p style=\"margin-left:0in;\"><strong>Customer Relationship Management</strong></p><ul type=\"disc\"><li style=\"margin-left:.5in;\">Build, strengthen, and maintain highly collaborative relationships with key customer stakeholders, including procurement, quality, supply chain, category management, inventory control, and R&amp;D teams.</li><li style=\"margin-left:.5in;\">Serve as the trusted point of contact for issue resolution, escalation, new opportunities, and ongoing strategic alignment.</li><li style=\"margin-left:.5in;\">Facilitate joint business planning sessions and quarterly business reviews to reinforce transparency, performance tracking, and future pipeline planning.</li></ul><p style=\"margin-left:.5in;\">&nbsp;</p><p style=\"margin-left:0in;\"><strong>Product Specification &amp; Quality Stewardship</strong></p><ul type=\"disc\"><li style=\"margin-left:.5in;\">Ensure all MZB supplied products meet agreed upon product specifications, certifications, and quality standards.</li><li style=\"margin-left:.5in;\">Collaborate with Operations, QA, and R&amp;D to address product performance, reformulation needs, or cost improvement initiatives.</li><li style=\"margin-left:.5in;\">Maintain a deep understanding of product requirements across roasted, packaged, and distributed formats.</li></ul><p style=\"margin-left:.5in;\">&nbsp;</p><p style=\"margin-left:0in;\"><strong>Operational Excellence &amp; Supply Chain Integration</strong></p><ul type=\"disc\"><li style=\"margin-left:.5in;\">Partner with supply chain, customer support, and operations teams to ensure accurate order fulfillment, on time delivery, and adherence to customer defined RADs and logistics requirements.</li><li style=\"margin-left:.5in;\">Lead troubleshooting and root cause resolution for service disruptions, capacity constraints, and inventory challenges that could impact service levels.</li></ul><p style=\"margin-left:.5in;\">&nbsp;</p><p style=\"margin-left:0in;\"><strong>Cross Functional Alignment</strong></p><ul type=\"disc\"><li style=\"margin-left:.5in;\">Coordinate closely with Marketing, Finance, Operations, QA, and Product Development to ensure key customer business needs are aligned with MZB&rsquo;s capabilities, priorities, and portfolio strategies.</li><li style=\"margin-left:.5in;\">Act as the internal champion for customer-partners ensuring cross functional visibility into customer expectations, opportunities, and risk areas.</li></ul><p style=\"margin-left:.5in;\">&nbsp;</p><p style=\"margin-left:0in;\"><strong>Growth &amp; Expansion</strong></p><ul type=\"disc\"><li style=\"margin-left:.5in;\">Identify opportunities to expand partnerships through new product offerings, format extensions, process improvements, and value added solutions.</li><li style=\"margin-left:.5in;\">Support the Corporate Brands strategy by bringing on additional high value national customers, applying best practices from the major accounts to drive long term, sustainable growth.</li></ul><p style=\"margin-left:.5in;\">&nbsp;</p><p style=\"margin-left:0in;\"><strong>Data Driven Insights &amp; Performance Optimization</strong></p><ul type=\"disc\"><li style=\"margin-left:.5in;\">Leverage category data, cost models, operational metrics, and customer insights to improve forecasting, optimize supply chain performance, and strengthen commercial decision making.</li><li style=\"margin-left:.5in;\">Provide regular performance analyses and data backed recommendations to enhance customer satisfaction, operational efficiency, and account profitability.</li></ul><p style=\"margin-left:.5in;\">&nbsp;</p><p style=\"margin-left:0in;\"><strong>Leadership &amp; Influence</strong></p><ul type=\"disc\"><li style=\"margin-left:.5in;\">Lead cross functional teams in service of the client partnerships, driving accountability, coordinated execution, and timely communication across all stakeholders.</li><li style=\"margin-left:.5in;\">Model the MZB Way through proactive problem solving, strong prioritization, and collaborative decision making.</li></ul><p style=\"margin-left:0in;\"><br></p><p><strong><span style=\"color: rgb(41, 105, 176);\"><u>Qualifications &amp; Requirements:</u></span></strong></p><p>&nbsp;</p><p><strong>Commercial Account Management Expertise&nbsp;</strong></p><div style=\"margin-left:.5in;\"><ul style=\"list-style-type: disc;margin-left: 0in;\"><li style=\"margin-left:.5in;\">8&ndash;10+ years of experience managing large, complex national accounts in CPG, QSR, foodservice, or corporate/private label brands.</li><li style=\"margin-left:.5in;\">Proven success owning and growing a high value customer relationship, including accountability for pricing, forecasting, margin delivery, and supply continuity.</li><li style=\"margin-left:.5in;\">Experience working with highly matrixed customers involving procurement, supply chain, quality, and category/brand teams.</li></ul></div><p style=\"margin-left:.5in;\">&nbsp;</p><p><strong>Strategic Customer Leadership&nbsp;</strong></p><div style=\"margin-left:.5in;\"><ul style=\"list-style-type: disc;margin-left: 0in;\"><li style=\"margin-left:.5in;\">Demonstrated ability to develop and execute long term customer strategies that balance customer objectives with company profitability targets.</li><li style=\"margin-left:.5in;\">Experience leading joint business planning, building multi‑year growth roadmaps, and navigating complex commercial negotiations.</li><li style=\"margin-left:.5in;\">Ability to identify and unlock incremental growth opportunities through product, process, or operational improvement.</li></ul></div><p style=\"margin-left:.5in;\">&nbsp;</p><p>Operational &amp; Supply Chain Fluency</p><div style=\"margin-left:.5in;\"><ul style=\"list-style-type: disc;margin-left: 0in;\"><li style=\"margin-left:.5in;\">Strong understanding of forecasting, demand planning, production cycles, and logistics requirements for large‑scale customers.</li><li style=\"margin-left:.5in;\">Ability to partner cross functionally with Operations, QA, and Supply Chain to ensure orders meet product specifications, RADs, quality standards, and service level expectations.</li><li style=\"margin-left:.5in;\">Proven track record in proactively resolving service, quality, and operational issues with urgency and accuracy.</li></ul></div><p style=\"margin-left:.5in;\">&nbsp;</p><p>Functional Collaboration &amp; Internal Influence</p><div style=\"margin-left:.5in;\"><ul style=\"list-style-type: disc;margin-left: 0in;\"><li style=\"margin-left:.5in;\">Experience working closely with Marketing, R&amp;D, QA, Finance, Sales, and Customer Support to align customer needs with internal capabilities.</li><li style=\"margin-left:.5in;\">Ability to lead internal teams through issue resolution, commercial reviews, and new opportunity development.</li><li style=\"margin-left:.5in;\">Strong organizational navigation skills with the ability to drive alignment and clarity across multiple stakeholders.</li></ul></div><p style=\"margin-left:.5in;\">&nbsp;</p><p>Relationship Management &amp; Communication Excellence</p><div style=\"margin-left:.5in;\"><ul style=\"list-style-type: disc;margin-left: 0in;\"><li style=\"margin-left:.5in;\">Exceptional communication, listening, and influence skills with the ability to build trust at multiple levels of a customer&rsquo;s organization.</li><li style=\"margin-left:.5in;\">Experience managing high stakes conversations, resolving escalations diplomatically, and maintaining a partnership first mindset.</li><li style=\"margin-left:.5in;\">Strong business writing and meeting leadership skills for executive level reporting and customer presentations.</li></ul></div><p style=\"margin-left:.5in;\">&nbsp;</p><p>Analytical &amp; Financial Acumen</p><div style=\"margin-left:.5in;\"><ul style=\"list-style-type: disc;margin-left: 0in;\"><li style=\"margin-left:.5in;\">Ability to interpret customer P&amp;Ls, margin waterfalls, forecasts, cost models, and supply/operations metrics.</li><li style=\"margin-left:.5in;\">Strong analytical problem solving skills with the ability to turn customer and market data into actionable recommendations.</li><li style=\"margin-left:.5in;\">Experience developing pricing proposals, evaluating cost changes, and supporting scenario planning.</li></ul></div><p style=\"margin-left:.5in;\">&nbsp;</p><p>Growth &amp; Business Development Mindset</p><div style=\"margin-left:.5in;\"><ul style=\"list-style-type: disc;margin-left: 0in;\"><li style=\"margin-left:.5in;\">Ability to identify and evaluate new corporate brand/private label opportunities with long term strategic fit.</li><li style=\"margin-left:.5in;\">Demonstrated success building or expanding strategic partnerships that drive sustainable revenue and margin growth.</li></ul></div><p style=\"margin-left:.5in;\">&nbsp;</p><p>Educational Background</p><div style=\"margin-left:.5in;\"><ul style=\"list-style-type: disc;margin-left: 0in;\"><li style=\"margin-left:.5in;\">Bachelor&rsquo;s in Business, Marketing, Supply Chain, or a related field required.</li><li style=\"margin-left:.5in;\">MBA or advanced degree preferred, especially with a focus in account management, strategy, or operations.</li></ul></div><p style=\"margin-left:.5in;\">&nbsp;</p><p>Resilience, Ownership &amp; Professional Maturity&nbsp;</p><div style=\"margin-left:.5in;\"><ul style=\"list-style-type: disc;margin-left: 0in;\"><li style=\"margin-left:.5in;\">Proven success operating in fast paced, high complexity environments with large customers and evolving needs.</li><li style=\"margin-left:.5in;\">Ability to balance customer advocacy with disciplined commercial and operational decision making.</li><li style=\"margin-left:.5in;\">Strong sense of ownership, accountability, and professionalism when navigating ambiguity or pressure.</li></ul></div><p>&nbsp;</p><p><strong><span style=\"color: rgb(41, 105, 176);\">Additional Nice to Haves:&nbsp;</span></strong></p><div style=\"margin-left:.5in;\"><ul style=\"margin-left: 0in;\"><li style=\"margin-left:.5in;\">Prior experience with large QSR, corporate brand, or national private label customers.&nbsp;</li><li style=\"margin-left:.5in;\">Experience with roasted coffee, CPG food/beverage manufacturing, or product specification management.&nbsp;</li><li style=\"margin-left:.5in;\">Familiarity with multi‑location supply chains and contract manufacturing environments.</li></ul></div><p>&nbsp;</p><p><strong>Equal Opportunity Employer:</strong> disability / veteran. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</p><p style=\"margin-left:.25in;\"><strong>&nbsp;</strong></p><p style=\"margin-left:.25in;\">Massimo Zanetti Beverage USA is proud to be an equal opportunity employer, and we are committed to creating an inclusive workplace environment for our family of employees. MZB-USA recruits and advances qualified applicants without regard to race, ethnic or national origin, gender, sexual orientation, genetic information, age, religion, marital status, military service, veteran status, political affiliation, disability, or any other status protected by law. MZB-USA also prohibits discrimination and harassment of any kind and is fully dedicated to the safety of its workforce.&nbsp;</p><p>&nbsp;</p><p><strong>General Statement</strong></p><p style=\"margin-left:0in;\"><strong><em>This is a summary description of the general duties and level of work assigned to this position. It is not a full and comprehensive list of all responsibilities and tasks.</em>&nbsp;</strong></p><p><br></p><p>+++</p><p><br></p></div>\n",
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    "requisitionTitle": "Sr. National Account Executive",
    "clientRequisitionID": "1422",
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    "additionalProperties": {},
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}
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