Floor Supervisor - Hometown Building Center - Springtown

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    "description": "<p align=\"center\">We&rsquo;re focused on&nbsp;<b>people&nbsp;</b>and&nbsp;<b>relationships&nbsp;</b>first and we&rsquo;re passionate about&nbsp;<b>customer service&nbsp;</b>and continuous improvement.&nbsp;Are you looking to join a company that is focused on&nbsp;<b>growth</b>? If you enjoy working hard in a fast-paced environment, then<b>&nbsp;</b>join our growing team.</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h2><strong><span style=\"font-size:12px;\">What You Will Do and How You Will Contribute:</span></strong></h2>\r\n\r\n<ul>\r\n\t<li>Support daily store operations by supervising assigned departments or areas of the floor, ensuring tasks are completed efficiently and in accordance with company policies</li>\r\n\t<li>Lead by example in delivering excellent customer service and reinforcing service standards with team members</li>\r\n\t<li>Supervise, direct, and support associates during shifts, including task delegation, break coverage, and workflow coordination</li>\r\n\t<li>Assist with training new hires and provide ongoing coaching to reinforce job expectations, safety practices, and customer service skills</li>\r\n\t<li>Oversee merchandising and inventory activities within assigned areas, including restocking, facing, and maintaining product presentation</li>\r\n\t<li>Monitor inventory levels in assigned departments and communicate replenishment or discrepancies to management</li>\r\n\t<li>Promote and enforce safety policies and procedures, including conducting visual safety checks and addressing hazards promptly</li>\r\n\t<li>Handle customer questions, concerns, and complaints at the floor level, escalating issues to management as appropriate</li>\r\n\t<li>Support sales initiatives and promotions by ensuring proper execution on the sales floor</li>\r\n\t<li>Assist with maintaining store standards related to cleanliness, organization, and overall appearance</li>\r\n\t<li>Document operational issues, customer feedback, or employee concerns and report them to store leadership</li>\r\n\t<li>Perform additional duties as assigned to support store operations and business needs</li>\r\n</ul>\r\n\r\n<hr />\r\n<h2><strong><span style=\"font-size:12px;\">What You Will Bring to Our Team:</span></strong></h2>\r\n\r\n<ul>\r\n\t<li>High school diploma or equivalent (required); additional education in retail, business, or leadership is a plus</li>\r\n\t<li>Previous experience in a retail or customer-facing environment, with some supervisory or lead experience preferred</li>\r\n\t<li>Strong customer service skills with the ability to handle issues professionally and calmly</li>\r\n\t<li>Ability to lead, motivate, and support a team in a fast-paced environment</li>\r\n\t<li>Basic proficiency with POS systems and common business software</li>\r\n\t<li>Strong communication, time-management, and organizational skills</li>\r\n\t<li>Ability to work in a physical environment, including standing for extended periods and lifting up to 50 lbs with assistance as needed</li>\r\n\t<li>Flexibility to work varying shifts, including evenings, weekends, and holidays</li>\r\n\t<li>Detail-oriented with the ability to follow procedures and maintain quality standards</li>\r\n\t<li>Positive attitude, adaptability, and willingness to learn and grow within the organization</li>\r\n</ul>\r\n\r\n<hr />\r\n<h2><span style=\"font-size:12px;\">What&rsquo;s It Like To Work for Nation&rsquo;s Best?</span></h2>\r\n\r\n<p><strong>Teamwork:</strong> Our teams work together across departments to deliver a positive experience for customers and support one another on the floor.</p>\r\n\r\n<p><strong>Support:</strong> Floor Supervisors receive guidance from store leadership and access to regional and corporate support resources.</p>\r\n\r\n<p><strong>Autonomy:</strong> Supervisors are trusted to manage their areas, make day-to-day decisions, and lead their teams effectively.</p>\r\n\r\n<p><strong>Relationships:</strong> We believe strong relationships with customers and teammates are the foundation of our success.</p>\r\n\r\n<p><strong>Continuous Improvement:</strong> We encourage learning, development, and the sharing of best practices across stores and regions.</p>\r\n\r\n<p><strong>Efficiency:</strong> We focus on consistent processes and smart use of technology to support daily operations.</p>\r\n\r\n<p><strong>Growth Mindset:</strong> We invest in developing our associates and creating pathways for career growth.</p>\r\n\r\n<p><strong>Atmosphere:</strong> This is a hands-on role in a practical, team-oriented environment where we work hard and support one another.</p>\r\n\r\n<p><strong>Community Service:</strong> Our stores and teams are committed to supporting the communities where we live and work.</p>\r\n\r\n<p><strong>Safety:</strong> We are committed to maintaining a safe and healthy workplace for all associates and customers&mdash;safety is always a top priority.</p>\r\n",
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