Billing Specialist

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    "createdOn": "2025-10-30T15:07:55.115000-07:00",
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    "description": {
      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(37,37,40);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;\">What you will do: </strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Answering Service Care is seeking a skilled and detail-oriented </span><b><strong style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Billing Specialist</strong></b><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\"> to join our growing Billing team. This in-office role is ideal for someone with strong analytical abilities, excellent communication skills, and a proven track record in full-cycle B2B billing. The Billing Specialist will respond and resolve client inquiries, collect, process and reconcile client payments, support collections strategies to reduce AR aging, and more! </span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Key Responsibilities:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Partner cross‑functionally with other teams such as Sales, Customer Success, Finance and Operations to support clients and promote success&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Support clients billing inquiries via CRM tickets, Emails, Live Chat and Calls&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Strategic collaboration with the billing and business office teams to reduce AR aging and meet individual and team KPI’s</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Own daily, weekly and monthly payment processing and reconciliation, with variance analysis&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Work alongside their team to optimize collection efforts with past-due clients</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Optimize knowledge of our billing technologies (TBS Billing Platform, Hubspot CRM, </span><a href=\"http://monday.com\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><u><span style=\"color:rgb(37,37,40);font-size:11pt;text-decoration:underline;white-space:pre-wrap;\">Monday.com</span></u></a><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">, etc)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Work alongside Team Lead and Management to train and mentor new team members</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Contribute to process improvement efforts, including documentation and SOP development</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Qualifications:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">3‑5 yrs full‑cycle B2B Billing/AR experience</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Associate or Bachelor’s Degree in Accounting, Finance, Business, or related field is preferred</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Advanced Excel or Google Sheets experience (pivot tables, lookups, formulas, etc)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Hands‑on experience with an CRM (e.g. Hubspot, ) and electronic payment gateways (i.e. Authorize.net)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Relevant credentials are a plus&nbsp; (e.g., Certified Billing &amp; Coding Specialist (CBCS), AAPC, AAHAM CRCE)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Working knowledge of PCI‑DSS and HIPAA to ensure compliance</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Exceptional interpersonal skills, with a focus on professionalism and confidentiality</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Versatile team player with a strong work ethic and organizational skills to manage multiple tasks and priorities.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">A customer-first mindset, with a passion for helping customers and team members through diverse situations.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;\">Bilingual (English/Spanish) a plus.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);white-space:pre-wrap;\">What We Offer:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">401k with company match (50% match)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Paid holiday/vacation/personal time</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Direct deposit (paid weekly)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Health/Dental/Vision/Supplemental Insurance</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Fully Sponsored Employee Assistance Program (free to ALL employees)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Childcare Reimbursement (up to $375 per month)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Gym membership reimbursement (up to $15 per month)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Twenty (20) year trip of a lifetime anywhere in the world you want to go with a companion!</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">And many more benefits!</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Rate of Pay:  </strong></b><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">$22/hour </span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Schedule:</strong></b><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\"> 9 am - 5:30 pm, Monday-Frida</span><span style=\"white-space:pre-wrap;\">y (with flexibility for training)</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(71,71,71);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;\">At Shooster Holdings, inclusion and opportunity go hand in hand. We are proud to be an Equal Opportunity Employer and welcome applicants of all backgrounds, abilities, and beliefs. Need an accommodation? Just reach out to [email protected]</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p>",
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