Coordinator, Ticket Sales & Revenue

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    "ExternalDescriptionStr": "<p>The Coordinator, Ticket Sales &amp; Revenue is responsible for driving ticket sales and revenue growth across multiple programs. The role focuses 75% on sales strategy, customer engagement, and revenue tracking, and 20% on providing support for a designated sport, including game day operations and ticketing oversight.</p><p>This posting has an initial screening date of <strong>May 14, 2026</strong> and each Thursday thereafter until filled.</p>",
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    "CorporateDescriptionStr": "The <a href=\"https://www.memphis.edu/\" target=\"_blank\">University of Memphis</a>&nbsp;is a leading, student-centered, urban public R1 research institution. Located in Memphis, Tennessee, on 1,160 acres. The University&nbsp;serves a population of nearly 20,000&nbsp;students and 2,500 employees, including more than 1,000 full-time faculty members.&nbsp;The University offers bachelor’s degrees in more than 230 areas of study, master’s degrees in more than 50 subjects and&nbsp;doctoral degrees in 26 disciplines; supported an institutional record of more than $100 million in research awards for FY24; and has an operating budget of close to $500 million.",
    "ExternalPostedStartDate": "2026-05-08T14:21:13+00:00",
    "ExternalQualificationsStr": "<p>Bachelor’s degree and one (1) year of experience in ticket sales, customer service, sports management, business, or a related field.</p><p><i>Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.</i></p><p><strong>Knowledge, Skills, and Abilities</strong></p><ul><li>Familiarity with ticketing systems and CRM platforms preferred.</li><li>Strong organizational and analytical skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work evenings, weekends, and event days as required.</li></ul>",
    "InternalQualificationsStr": "<p>Bachelor’s degree and one (1) year of experience in ticket sales, customer service, sports management, business, or a related field.</p><p><i>Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.</i></p><p><strong>Knowledge, Skills, and Abilities</strong></p><ul><li>Familiarity with ticketing systems and CRM platforms preferred.</li><li>Strong organizational and analytical skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work evenings, weekends, and event days as required.</li></ul>",
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    "ExternalResponsibilitiesStr": "<p><strong>Ticket Sales &amp; Revenue&nbsp;</strong><br>•&nbsp;&nbsp;&nbsp;&nbsp;Execute season, group, and single-game ticket sales strategies.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Support promotional campaigns and revenue-generating initiatives.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Maintain and manage ticketing records in the CRM and ticketing system (e.g., Paciolan).<br>•&nbsp;&nbsp;&nbsp;&nbsp;Track sales data, analyze trends, and prepare reports for leadership.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Support customer outreach, renewals, and upselling efforts.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with sales, marketing, and operations to maximize revenue opportunities.</p><p><strong>Customer Relations</strong><br>•&nbsp;&nbsp;&nbsp;&nbsp;Respond to customer inquiries and resolve ticket-related issues.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Assist with retention efforts and engagement initiatives for season ticket holders.<br><br><strong>Sport-Specific Oversight &amp; Game Day Operations&nbsp;</strong><br>•&nbsp;&nbsp;&nbsp;&nbsp;Serve as the primary ticketing contact for a designated sport.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Support event setup and ticket operations on game days.</p><p><strong>Performs other duties as assigned.&nbsp;</strong></p><p>&nbsp;</p>",
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