Call Center Representative-Remote TX Resident

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  "source_hash": "5dd1f7661f7a6afdf04b971fbed2df3cda178480ce0c659e2d90fa9968e8a812",
  "last_changed_at": "2026-05-31T19:03:34.958Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Houston, TX 77030; 7401 South Main Street, Houston, TX, 77030, USA",
    "city": "Houston",
    "region": "TX",
    "country": "United States",
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    "confidence": 0.8
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  "inferred_at": "2026-06-06T18:51:51.959Z",
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    "location": {
      "raw": "Houston, TX 77030; 7401 South Main Street, Houston, TX, 77030, USA",
      "city": "Houston",
      "region": "TX",
      "country": "United States",
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    "countries": [
      "United States"
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  "remote_policy": "remote",
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  "detail": {
    "city": "Houston",
    "jobId": 31739,
    "level": "Experienced",
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    "legalId": 113,
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    "jobTitle": "Call Center Representative-Remote TX Resident",
    "location": "Houston, TX 77030",
    "startDate": "",
    "clientCode": "18S59",
    "remoteType": "Fully Remote",
    "description": "<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{94}\" paraid=\"2044673992\">The Customer Service Representative&nbsp;is responsible for&nbsp;handling patient and payer inquiries&nbsp;regarding&nbsp;medical billing, insurance claims, and account resolutions. This role ensures a positive patient&#39;s financial experience by providing&nbsp;timely, professional, and&nbsp;accurate&nbsp;responses to billing-related concerns. The Customer Service Representative works under the direction of the Revenue Cycle Manager Patient&nbsp;AR to&nbsp;support revenue cycle operations and enhance the efficiency of billing processes.&nbsp;</p>\r\n\r\n<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{100}\" paraid=\"489107570\">&nbsp;</p>\r\n\r\n<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{104}\" paraid=\"77517458\"><strong>Essential Duties and Responsibilities&nbsp;</strong></p>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"2\" data-aria-posinset=\"1\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"6\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{110}\" paraid=\"1689188261\">Handle inbound and outbound calls&nbsp;regarding&nbsp;patient balances, insurance claims, and billing inquiries.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"2\" data-aria-posinset=\"2\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"6\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{116}\" paraid=\"660557762\">Provide clear and empathetic explanations of charges, payment options, and account statuses.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"2\" data-aria-posinset=\"3\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"6\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{122}\" paraid=\"1704882299\">Assist&nbsp;patients with setting up payment plans and making payments.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"2\" data-aria-posinset=\"4\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"6\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{128}\" paraid=\"172890149\">Research and resolve billing discrepancies, denials, and adjustments.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"2\" data-aria-posinset=\"5\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"6\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{134}\" paraid=\"1335110130\">Work with insurance carriers to verify claims status and escalate issues as&nbsp;&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"2\" data-aria-posinset=\"6\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"6\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{140}\" paraid=\"35257309\">Maintain a professional and courteous demeanor in all patient interactions.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"2\" data-aria-posinset=\"7\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"6\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{146}\" paraid=\"970982319\">Ensure&nbsp;timely&nbsp;and effective resolution of patient and payer concerns.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"2\" data-aria-posinset=\"8\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"6\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{152}\" paraid=\"1643783544\">Document all customer interactions accurately in the system.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"2\" data-aria-posinset=\"9\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"6\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{158}\" paraid=\"1089554333\">Adhere to HIPAA guidelines and company policies&nbsp;regarding&nbsp;patient information security.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"2\" data-aria-posinset=\"10\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"6\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{164}\" paraid=\"55914170\">Follow Fair Debt Collection Practices Act (FDCPA) guidelines when addressing outstanding balances.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"2\" data-aria-posinset=\"11\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"6\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{170}\" paraid=\"1336678297\">Work closely with the billing, collections, and revenue cycle teams to improve patient financial engagement.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"2\" data-aria-posinset=\"12\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"6\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{176}\" paraid=\"403838384\">Provide feedback to management on recurring billing issues and recommend solutions.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"2\" data-aria-posinset=\"13\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"6\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{182}\" paraid=\"793574978\">Participate in training and team meetings.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"2\" data-aria-posinset=\"14\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"6\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{188}\" paraid=\"935527741\">Support special projects related to billing and collections.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{194}\" paraid=\"1336727588\">&nbsp;</p>\r\n",
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The Customer Service Representative works under the direction of the Revenue Cycle Manager Patient&nbsp;AR to&nbsp;support revenue cycle operations and enhance the efficiency of billing processes.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEssential Duties and Responsibilities&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tHandle inbound and outbound calls&nbsp;regarding&nbsp;patient balances, insurance claims, and billing inquiries.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProvide clear and empathetic explanations of charges, payment options, and account statuses.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAssist&nbsp;patients with setting up payment plans and making payments.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tResearch and resolve billing discrepancies, denials, and adjustments.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tWork with insurance carriers to verify claims status and escalate issues as&nbsp;&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tMaintain a professional and courteous demeanor in all patient interactions.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tEnsure&nbsp;timely&nbsp;and effective resolution of patient and payer concerns.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tDocument all customer interactions accurately in the system.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAdhere to HIPAA guidelines and company policies&nbsp;regarding&nbsp;patient information security.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tFollow Fair Debt Collection Practices Act (FDCPA) guidelines when addressing outstanding balances.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tWork closely with the billing, collections, and revenue cycle teams to improve patient financial engagement.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProvide feedback to management on recurring billing issues and recommend solutions.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tParticipate in training and team meetings.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tSupport special projects related to billing and collections.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\nQualificationsQUALIFICATIONS&nbsp;\\r\\n\\r\\nEducation &amp; Experience&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tHigh school diploma or GED&nbsp;required.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tMinimum of 1 year of experience in healthcare customer service, billing, or insurance claims processing.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\nSkills &amp; Competencies&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tExcellent verbal and written communication skills.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tBasic knowledge of orthopedic-related coding, medical terminology, and insurance procedures preferred.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProficiency&nbsp;in Microsoft Office (Excel, Word, Outlook) and&nbsp;Athena&nbsp;software.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAbility to handle high call volumes and work in a fast-paced environment.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tStrong problem-solving and conflict-resolution skills.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tHigh attention to detail and ability to follow workflows accurately.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork Environment &amp; Physical Demands:&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tStandard office&nbsp;environment with prolonged periods of sitting and computer use.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tOccasional high-stress work requiring interaction with upset patients or insurance representatives.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tManual dexterity&nbsp;required&nbsp;to&nbsp;operate&nbsp;a keyboard, calculator, and office equipment.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\",\"responsibilities\":\"The Customer Service Representative&nbsp;is responsible for&nbsp;handling patient and payer inquiries&nbsp;regarding&nbsp;medical billing, insurance claims, and account resolutions. This role ensures a positive patient&#39;s financial experience by providing&nbsp;timely, professional, and&nbsp;accurate&nbsp;responses to billing-related concerns. The Customer Service Representative works under the direction of the Revenue Cycle Manager Patient&nbsp;AR to&nbsp;support revenue cycle operations and enhance the efficiency of billing processes.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEssential Duties and Responsibilities&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tHandle inbound and outbound calls&nbsp;regarding&nbsp;patient balances, insurance claims, and billing inquiries.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProvide clear and empathetic explanations of charges, payment options, and account statuses.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAssist&nbsp;patients with setting up payment plans and making payments.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tResearch and resolve billing discrepancies, denials, and adjustments.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tWork with insurance carriers to verify claims status and escalate issues as&nbsp;&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tMaintain a professional and courteous demeanor in all patient interactions.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tEnsure&nbsp;timely&nbsp;and effective resolution of patient and payer concerns.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tDocument all customer interactions accurately in the system.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAdhere to HIPAA guidelines and company policies&nbsp;regarding&nbsp;patient information security.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tFollow Fair Debt Collection Practices Act (FDCPA) guidelines when addressing outstanding balances.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tWork closely with the billing, collections, and revenue cycle teams to improve patient financial engagement.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProvide feedback to management on recurring billing issues and recommend solutions.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tParticipate in training and team meetings.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tSupport special projects related to billing and collections.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ORTHOLONESTAR\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=978728D181DF73A07D71FF4C844ABA0E\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"7401 South Main Street\",\"addressLocality\":\"Houston\",\"addressRegion\":\"TX\",\"postalCode\":77030,\"addressCountry\":\"USA\"}},\"qualifications\":\"QUALIFICATIONS&nbsp;\\r\\n\\r\\nEducation &amp; Experience&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tHigh school diploma or GED&nbsp;required.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tMinimum of 1 year of experience in healthcare customer service, billing, or insurance claims processing.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\nSkills &amp; Competencies&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tExcellent verbal and written communication skills.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tBasic knowledge of orthopedic-related coding, medical terminology, and insurance procedures preferred.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProficiency&nbsp;in Microsoft Office (Excel, Word, Outlook) and&nbsp;Athena&nbsp;software.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAbility to handle high call volumes and work in a fast-paced environment.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tStrong problem-solving and conflict-resolution skills.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tHigh attention to detail and ability to follow workflows accurately.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork Environment &amp; Physical Demands:&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tStandard office&nbsp;environment with prolonged periods of sitting and computer use.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tOccasional high-stress work requiring interaction with upset patients or insurance representatives.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tManual dexterity&nbsp;required&nbsp;to&nbsp;operate&nbsp;a keyboard, calculator, and office equipment.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\",\"experienceRequirements\":\"QUALIFICATIONS&nbsp;\\r\\n\\r\\nEducation &amp; Experience&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tHigh school diploma or GED&nbsp;required.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tMinimum of 1 year of experience in healthcare customer service, billing, or insurance claims processing.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\nSkills &amp; Competencies&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tExcellent verbal and written communication skills.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tBasic knowledge of orthopedic-related coding, medical terminology, and insurance procedures preferred.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProficiency&nbsp;in Microsoft Office (Excel, Word, Outlook) and&nbsp;Athena&nbsp;software.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAbility to handle high call volumes and work in a fast-paced environment.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tStrong problem-solving and conflict-resolution skills.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tHigh attention to detail and ability to follow workflows accurately.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork Environment &amp; Physical Demands:&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tStandard office&nbsp;environment with prolonged periods of sitting and computer use.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tOccasional high-stress work requiring interaction with upset patients or insurance representatives.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tManual dexterity&nbsp;required&nbsp;to&nbsp;operate&nbsp;a keyboard, calculator, and office equipment.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\",\"industry\":\"Health Care\",\"validThrough\":\"-0001-11-30\",\"educationRequirements\":\"High School/GED\"}",
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    "qualifications": "<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{198}\" paraid=\"887928037\"><strong>QUALIFICATIONS&nbsp;</strong></p>\r\n\r\n<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{204}\" paraid=\"363036503\"><strong>Education &amp; Experience</strong>&nbsp;</p>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"1\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"2\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{210}\" paraid=\"1012461790\">High school diploma or GED&nbsp;required.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"2\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"2\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{216}\" paraid=\"991771221\">Minimum of 1 year of experience in healthcare customer service, billing, or insurance claims processing.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{222}\" paraid=\"1800644062\"><strong>Skills &amp; Competencies&nbsp;</strong></p>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"1\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"3\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{228}\" paraid=\"51327343\">Excellent verbal and written communication skills.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"2\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"3\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{234}\" paraid=\"2028479871\">Basic knowledge of orthopedic-related coding, medical terminology, and insurance procedures preferred.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"3\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"3\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{240}\" paraid=\"2096324477\">Proficiency&nbsp;in Microsoft Office (Excel, Word, Outlook) and&nbsp;Athena&nbsp;software.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"4\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"3\" role=\"listitem\">\r\n\t<p paraeid=\"{df13b7ab-6c0b-427e-a813-2d2dd3ff1160}{250}\" paraid=\"530789370\">Ability to handle high call volumes and work in a fast-paced environment.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"5\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"3\" role=\"listitem\">\r\n\t<p paraeid=\"{f618d3c9-09cf-4373-9e9d-6481c2ab977f}{1}\" paraid=\"1393406245\">Strong problem-solving and conflict-resolution skills.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"6\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"3\" role=\"listitem\">\r\n\t<p paraeid=\"{f618d3c9-09cf-4373-9e9d-6481c2ab977f}{7}\" paraid=\"1330758282\">High attention to detail and ability to follow workflows accurately.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<p paraeid=\"{f618d3c9-09cf-4373-9e9d-6481c2ab977f}{13}\" paraid=\"245434821\">&nbsp;</p>\r\n\r\n<p paraeid=\"{f618d3c9-09cf-4373-9e9d-6481c2ab977f}{17}\" paraid=\"112566030\">&nbsp;</p>\r\n\r\n<p paraeid=\"{f618d3c9-09cf-4373-9e9d-6481c2ab977f}{21}\" paraid=\"466071554\">&nbsp;</p>\r\n\r\n<p paraeid=\"{f618d3c9-09cf-4373-9e9d-6481c2ab977f}{25}\" paraid=\"1392538030\"><strong>Work Environment &amp; Physical Demands:&nbsp;</strong></p>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"1\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"4\" role=\"listitem\">\r\n\t<p paraeid=\"{f618d3c9-09cf-4373-9e9d-6481c2ab977f}{31}\" paraid=\"1393947394\">Standard office&nbsp;environment with prolonged periods of sitting and computer use.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"2\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"4\" role=\"listitem\">\r\n\t<p paraeid=\"{f618d3c9-09cf-4373-9e9d-6481c2ab977f}{39}\" paraid=\"202924686\">Occasional high-stress work requiring interaction with upset patients or insurance representatives.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"3\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-listid=\"4\" role=\"listitem\">\r\n\t<p paraeid=\"{f618d3c9-09cf-4373-9e9d-6481c2ab977f}{45}\" paraid=\"512333916\">Manual dexterity&nbsp;required&nbsp;to&nbsp;operate&nbsp;a keyboard, calculator, and office equipment.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<p paraeid=\"{f618d3c9-09cf-4373-9e9d-6481c2ab977f}{51}\" paraid=\"918919273\">&nbsp;</p>\r\n",
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