Physical Security Systems Engineer (Forward Deployed)

About Us: HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building. HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe. The Role We're seeking a Physical Security Systems Engineer to join our team as a forward deployed resource embedded at AT&T's headquarters in Dallas, TX. This is a unique opportunity to work at the intersection of cutting-edge security technology and enterprise-scale deployment, serving as a dedicated technical resource in Global Workplace Solutions Shared Services supporting AT&T's Global Physical Security infrastructure. What You'll Do Work with various AT&T stakeholders to help deploy, manage, and optimize physical security systems at enterprise scale. Serve as the primary HiveWatch technical resource on-site, collaborating daily with AT&T's Global Real Estate, Global Security, and relevant IT teams and business unit stakeholders. Provide consultative oversight regarding the design and implementation of physical security integrations across cloud-based access control, video management systems, visitor management platforms, and other physical security technologies. Help troubleshoot complex technical issues spanning multiple security systems to facilitate interoperability and connectivity to the Global Security Operations Center (GSOC). Provide technical expertise and training to AT&T’s end users and stakeholders. Assist with documentation of system configurations and integration workflows. Identify opportunities for system improvements and enhanced operational efficiency. What You Bring Required: 5+ years of hands-on experience deploying and managing physical security systems in enterprise environments Deep technical knowledge of modern physical security technologies: Cloud-based access control systems, mobile credentials, biometrics, turnstiles, etc. Cloud and hybrid video management systems and associated camera infrastructure Visitor management systems and integration to access control Integration platforms and APIs for physical security systems Proven track record of large-scale system deployments and migrations Strong understanding of system architecture, APIs, and integration methodologies Excellent problem-solving skills and ability to work independently in a customer environment Outstanding communication skills with both technical and non-technical stakeholders Willingness to work on-site full-time at AT&T headquarters in Dallas, TX and travel to job locations as necessary Preferred: Experience with security operations center (SOC/GSOC) workflows and incident management Familiarity with enterprise IT infrastructure and network security concepts Experience working in forward deployed or embedded customer roles Background in law enforcement or corporate security operations Location & Work Environment This position is based full-time at AT&T's headquarters in Dallas, Texas. This is an in-person role requiring daily presence at the customer site. Some travel will be required. Additional Info: The final offer will be at the company's sole discretion and determined by multiple factors, including years and depth of relevant experience, expertise, and other business considerations. Benefits & Culture: At HiveWatch, we’re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys: Comprehensive health coverage: medical, dental, vision, and life insurance Cutting-edge work in an emerging field with huge growth potential Competitive compensation packages designed to reward top talent 401(k) with a 4% company match to help you invest in your future 2 weeks of paid time off plus Company holidays Additional benefits include ClassPass credits and a discount on pet insurance A family-friendly, compassionate culture that values balance and belonging We encourage you to challenge the status quo, share your perspective, and leave fear at the (access-controlled) door. Our EEO Statement: HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristics.

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