Delivery Lead

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  "last_changed_at": "2026-05-30T06:02:07.205Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Casablanca, X, Morocco",
    "city": "Casablanca",
    "region": null,
    "country": null,
    "is_remote": false,
    "confidence": 0.8
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  "salary_min": null,
  "inferred_at": "2026-06-06T10:28:59.724Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Casablanca, X, Morocco",
      "city": "Casablanca",
      "region": null,
      "country": null,
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": []
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  "remote_policy": "hybrid",
  "salary_period": null,
  "workplace_type": "hybrid",
  "salary_currency": null
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{}

{
  "list_job": {
    "id": "226",
    "isRemote": null,
    "location": {
      "city": "Casablanca",
      "state": null
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18873",
    "locationType": "2",
    "jobOpeningName": "Delivery Lead",
    "departmentLabel": "Professional Services",
    "employmentStatusLabel": "FTE"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Casablanca",
      "state": null,
      "postalCode": "X",
      "addressCountry": "Morocco"
    },
    "datePosted": "2026-02-23",
    "atsLocation": {
      "city": null,
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    "description": "<p><a target=\"_blank\" rel=\"noopener noreferrer\"></a><a target=\"_blank\" rel=\"noopener noreferrer\"></a><span style=\"color: rgb(132, 63, 161); font-weight: bold\">Job Purpose</span></p>\n<p>The Delivery Lead is accountable for the end-to-end delivery of projects and programs within a region, ensuring consistency in execution, adherence to scope, and alignment with strategic business goals. This role emphasises empowerment, ownership, and accountability, requiring proactive decision-making, resource optimisation, and cross-functional leadership.</p>\n<p> </p>\n<p>The Delivery Lead ensures that the delivery framework is applied consistently, risks are mitigated, and teams are empowered to achieve successful project outcomes.</p>\n<p> </p>\n<p>This role also operates as a Player‑Manager, actively leading key projects while managing a team of Project Managers and Product Consultants, ensuring delivery excellence both tactically and strategically.<br><br>Our Hybrid Working Model requires employees to be on-site three days per week—specifically Tuesday, Wednesday, and Thursday.</p>\n<p><br></p>\n<p>This role will require up to 50% international travel.</p>\n<p><span style=\"font-weight: bold\"><br><span style=\"color: rgb(132, 63, 161); font-weight: bold\">Key Responsibilities</span></span></p>\n<p><span style=\"font-weight: bold\">Program &amp; Project Delivery Ownership</span></p>\n<ul>\n<li>Own the full end-to-end (E2E) delivery of projects within assigned program.</li>\n<li>Ensure all projects are delivered on time, within scope, and within budget.</li>\n</ul>\n<ul>\n<li>Establish and drive best practices in project execution, ensuring alignment with organisational goals.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Presales Support (Estimation, SoW, RFx Engagement) </span></p>\n<ul>\n<li>Lead or contribute to presales activities by providing expert delivery input into solution design and delivery approach.</li>\n<li>Develop accurate effort estimates, resourcing plans, and implementation timelines to support commercial proposals.</li>\n<li>Create and validate detailed Scopes of Work (SoW), clearly outlining assumptions, deliverables, risks, and dependencies.</li>\n<li>Participate in RFx processes (RFI, RFP, RFQ), collaborating with Sales, Product, and Technical teams to craft competitive and accurate responses.</li>\n<li>Ensure presales commitments align with operational capacity, delivery methodology, and profitability targets.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Standardised Delivery Process &amp; Change Management</span></p>\n<ul>\n<li>Ensure the Delivery process is applied consistently across the program.</li>\n<li>Enforce Change Management processes from project scoping to final delivery, including estimation accuracy.</li>\n<li>Drive continuous improvement initiatives, refining processes to optimise delivery efficiency.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Project Progress &amp; Risk Management</span></p>\n<ul>\n<li>Take full ownership of project performance, ensuring proactive monitoring and course correction across a program.</li>\n<li>Provide guidance &amp; support to Project manager to identify and mitigate risks before they impact project delivery, working cross-functionally with stakeholders.</li>\n<li>Ensure clear communication of project progress, challenges, and resolutions to senior leadership and customers.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Resource Management &amp; Revenue forecasting</span></p>\n<ul>\n<li>Responsible for ensuring that revenue forecast are met as per agreed Budget</li>\n<li>Work closely with Project Managers to ensure that the reported actuals (timesheet) are aligned with Resource forecast inputs.   </li>\n<li>Manage and report pro-actively to VP of Delivery any risks around revenue deviation</li>\n<li>Work with Project Managers to ensure optimisation of resource utilisation across his assigned programmes</li>\n<li>Act a s point of Escalation in case of resources demand conflict with others Delivery Leads</li>\n<li>Forecast resource needs based on pipeline projects, current capacity, and business demand.</li>\n</ul>\n<p><span style=\"font-weight: bold\">People Leadership &amp; Team Empowerment</span></p>\n<ul>\n<li>Act as a Player-Manager, actively managing key projects while leading a team of Project Managers.</li>\n<li>Provide mentorship, guidance, and career development opportunities for direct reports.</li>\n<li>Foster a culture of accountability, ownership, and high performance within the delivery team.</li>\n<li>Ensure team alignment as per CR2 values, collaboration, and knowledge-sharing across projects and departments.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Stakeholder Management &amp; Collaboration</span></p>\n<ul>\n<li>Partner with Account Managers, Sales, and Business Support to align project execution with customer and business expectations.</li>\n<li>Act as a key escalation point for project-related challenges, ensuring swift resolution.</li>\n<li>Strengthen cross-functional collaboration to drive customer success and long-term partnerships.</li>\n</ul>\n<p> </p>\n<p><span style=\"color: rgb(132, 63, 161); font-weight: bold\">Critical Competencies</span></p>\n<p><span style=\"font-weight: bold\">Empowerment &amp; Ownership</span></p>\n<ul>\n<li>Takes full responsibility for project and program outcomes.</li>\n<li>Empowers teams to make decisions while maintaining accountability for final results.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Strategic Leadership &amp; Problem-Solving</span></p>\n<ul>\n<li>Balances big-picture thinking with hands-on project management.</li>\n<li>Uses data-driven insights to anticipate risks and improve project efficiency.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Collaboration &amp; Stakeholder Engagement</span></p>\n<ul>\n<li>Works effectively with internal teams and external customers to drive aligned project execution.</li>\n<li>Ensures seamless communication between regional teams, leadership, and delivery teams.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Decision-Making &amp; Change Management</span></p>\n<ul>\n<li>Proactively drives decisions that support project success and business growth.</li>\n<li>Champions a structured, transparent change management process to prevent scope creep and cost overruns.</li>\n</ul>\n<p> </p>\n<p><span style=\"color: rgb(132, 63, 161); font-weight: bold\">Qualifications &amp; Experience</span></p>\n<ul>\n<li>Strong Domain banking knowledge essential across payment and digital solutions.</li>\n<li>Proven experience in program delivery, project management, or PMO leadership.</li>\n<li>Strong background in resource forecasting, risk management, and stakeholder collaboration.</li>\n<li>Demonstrated leadership experience managing direct reports, including Project Managers and Consultants.</li>\n<li>Expertise in delivery methodologies (Agile, Waterfall, or hybrid models).</li>\n<li>Experience in change management and process standardisation across multiple projects or regions.</li>\n<li>Strong financial acumen to manage budgets, forecasting, and cost control.</li>\n</ul>\n<ul>\n<li>Fluency in Arabic, English and French</li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"color: rgb(132, 63, 161); font-weight: bold\"><br>Success Metrics</span><br></span></p>\n<ul>\n<li>Project &amp; Program Delivery Success – Projects delivered on time, within scope, and within budget.</li>\n<li>Process Compliance &amp; Improvement – Adherence to standardised delivery processes and change management best practices.</li>\n<li>Resource Utilisation &amp; Forecasting Accuracy – Efficiency in managing resources against demand.</li>\n<li>Team Engagement &amp; Leadership Impact – Employee satisfaction, retention, and performance of direct reports.</li>\n<li>Stakeholder &amp; Customer Satisfaction – Quality of engagement, issue resolution effectiveness, and feedback scores.</li>\n</ul>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 12pt; font-weight: 400\"><br></span></span></p>\n<p>The Delivery Lead is a high-impact leadership role that demands a proactive, strategic, and hands-on approach to delivery excellence. This role is ideal for someone who thrives in fast-paced environments, embraces challenges, and drives continuous improvement in program execution.</p>\n<p><span style=\"font-weight: bold\"><br><span style=\"color: rgb(132, 63, 161); font-weight: bold\">Equal Opportunity Statement</span></span></p>\n<p>CR2 HPS Group is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.</p>",
    "compensation": null,
    "departmentId": "18873",
    "locationType": "2",
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    "jobCategoryId": null,
    "jobOpeningName": "Delivery Lead",
    "departmentLabel": "Professional Services",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://cr2.bamboohr.com/careers/226",
    "employmentStatusLabel": "FTE"
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}