WinMagic SecureDoc Enterprise Server Administrator (Remote)

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    "datePosted": "2024-06-06T08:28:20.335Z",
    "description": "<h2>Overview</h2>\n<ul>\n <li>Tier One Technologies is hiring a WinMagic SecureDoc Enterprise Server Administrator to support our direct U.S. Government client.</li>\n <li>This remote Contract-to-Hire position will be originated in Raleigh, NC.</li>\n <li>SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.</li>\n</ul>\n<h2>Responsibilities</h2>\n<ul>\n <li>Provide support for the Full Disk Encryption infrastructure for our customer’s Endpoint Technology Engineering Infrastructure team.</li>\n <li>Work with Full Disk Encryption requirements mandated by CISO as part of adhering to portions of the AS-805 Information Security Handbook specifically sections 9-7.1 Encryption.</li>\n <li>Help managing the WinMagic SecureDoc Full Disk Encryption Infrastructure via the SecureDoc management platform.</li>\n <li>Design and enhancements to Full Disk Encryption (SecureDoc) and remote support platforms (Dameware).</li>\n <li>Perform integration testing of new hardware devices for compatibility with (SecureDoc) and remote support platforms (Dameware).</li>\n <li>Maintain full disk encryption (SecureDoc) and remote support platforms (Dameware) keeping them up to date and secure.</li>\n <li>Manage and maintain WinMagic SecureDoc infrastructure components.</li>\n <li>Keep Full Disk Encryption and remote support platforms up to date and secure.</li>\n <li>Provide day-to-day internal customer support (CISO, postal inspectors, postmasters, sales, clerks, etc.).</li>\n <li>Participate in the preparation of materials and oral presentations for customers and management.</li>\n <li>Play a lead role in meetings relating to specific technical projects or tasks.</li>\n <li>Respond promptly to incidents in ServiceNow.</li>\n <li>Diagnose and repair system problems working closely with vendor support for all servers, software and other hardware directly or with team members.</li>\n <li>Test latest encryption software packages against current and future hardware and software platforms to ensure compatibility with the latest business refresh efforts.</li>\n <li>Evaluate program failures and implement remediation solutions for success.</li>\n <li>May lead project teams within assigned unit develop, plan and manage project tasks.</li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li>A degree from an accredited College/University in the applicable field of services is preferred. 4 additional years of relevant experience in lieu of a college degree is required.</li>\n <li>8+ years of experience working with various Endpoint encryption products.</li>\n <li>Expert knowledge of PC hardware, including BIOS (Basic Input/Output System) and UEFI (Unified Extensible Firmware Interface), as well as experience integrating docking stations and installing and troubleshooting firmware updates.</li>\n <li>Ability to provide expert-level end-user support and resolve escalated technical issues.</li>\n <li>Strong knowledge of multiple versions of endpoint products, including testing and validation capabilities.</li>\n <li>Hands-on incident escalation and remediation, including documentation of incident response workflows.</li>\n <li>Excellent communication skills.</li>\n <li>Must be eligible to obtain a Position of Public Trust clearance.</li>\n <li>All candidates must be a US Citizen or have permanent residence status (Green Card).</li>\n <li>Candidate must have lived in the United States for the past 5 years.</li>\n <li>Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.</li>\n</ul>",
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