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    "description_html": "<div class=\"job_description\">\n\t\t\t\t\t<p><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><b>SHERIFF'S OFFICE DISPATCHER</b></span></p><p><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><b>Ozaukee County Sheriff&#8217;s Office</b></span></p><p><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><b>Full-Time (40 hours per week)</b></span></p><p><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><b>Starting Rate of Pay 2025:&#160; $25.91 - $33.10 based on experience&#160;with an excellent benefit package and WI Retirement System</b></span></p><p></p><p><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><b>LATERAL TRANSFERS ACCEPTED</b></span></p><p></p><p><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><b>POSITION SUMMARY:</b></span></p><p><span style=\"font-family:Tahoma, Geneva, sans-serif;\">The Ozaukee County Sheriff&#8217;s Office, an equal opportunity employer, is accepting applications for Dispatcher. A Dispatcher&#8217;s primary responsibility is to receive and transmit reliable information to facilitate communications for law enforcement, fire and EMS personnel 24/7 during emergency and non-emergency operations; and make inquiry with local, State and Federal data resources, record a variety of data and other duties as assigned. Dispatchers are often the first point of contact for people in desperate need of help. Candidates need to work well under stress, must remain calm and keep their wits about them, and make sense of what the caller is dealing with so they can provide the exact emergency services needed.</span></p><p></p><p><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><b>JOB DESCRIPTION&#160;</b></span></p><br><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-size:11pt;\">Communicates with police/fire/EMS staff via radio. Communicates with the public via phone in both emergency and non-emergency capacity. Assesses information and routes as needed. Exposed to hostile, volatile situations via the telephone. First point of contact for people in need of assistance. Multi-tasks phone calls and radio transmissions simultaneously in order to send the appropriate assistance to the caller in an appropriate amount of time.</span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-size:11pt;\">Processes requests for an ambulance while following EMD protocols. On-going reviews and trainings in EMD protocols, rules, and axioms. Assists in giving life-saving directions to civilians over the phone.</span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-size:11pt;\">Performs inquires with local, state, and federal data bases. Enters, updates, and cancesl files regarding wanted persons, missing persons, stolen property, and restraining orders, Processes teletype messages and respond or route accordingly. &#160;</span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-size:11pt;\">Provides support services to all divisions within the Sheriff&#8217;s Office as needed to include processing requests for criminal history records, name/address/call history, researching suspect information.</span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Enters pertinent information provided by the caller and officer into the Records Management System.</span></span></span><br><br><strong><u><span style=\"font-size:11pt;\">Education and/or Experience Requirements</span></u><span style=\"font-size:11pt;\">:</span></strong></span></span><ul><li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-size:11pt;\"><span style=\"color:#333333;\">General high school diploma or GED.</span></span></span></span></li><li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-size:11pt;\">Previous experience in dispatching, law enforcement, fire, or EMS operations preferred but not required.</span></span></span></li></ul><br><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><strong><span style=\"font-size:12pt;\"><u><span style=\"font-size:11pt;\">Licenses, Certifications, and Other Requirements:</span></u></span></strong></span><ul><li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-size:11pt;\">Valid driver&#8217;s license</span></span></span></li><li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-size:11pt;\">Time System Advanced Certification</span></span></span></li><li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-size:11pt;\">Emergency Medical Dispatch Certification</span></span></span></li><li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-size:11pt;\">CPR</span></span></span></li><li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-size:11pt;\">Incident Command System</span></span></span></li><li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-size:11pt;\">IPAWS Certification</span></span></span></li></ul><ul><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-size:11pt;\">Knowledge of radio-telephone operations and procedures.</span></span></span></li><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-size:11pt;\">Procedures used in operating Computer Aided Dispatch and 9-1-1 systems.</span></span></span></li><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-size:11pt;\">Ability to follow policies and procedures of receiving and processing emergency calls.</span></span></span></li><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-size:11pt;\">Ability to use computer systems/software currently used in the Dispatch Department.</span></span></span></li><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-size:11pt;\">Knowledge of law enforcement codes, practices and methods. </span></span></span></li><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-size:11pt;\">Knowledge of City, state and federal laws as they apply to public safety dispatching.</span></span></span></li><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-size:11pt;\">Knowledge of call screening techniques and phone etiquette.</span></span></span></li><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-size:11pt;\">Ability to communicate effectively in oral and written forms.</span></span></span></li><li class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-size:11pt;\">Ability to deal with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.</span></span></span></li></ul><div class=\"MsoBodyText\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"border:solid 1pt;font-size:11pt;padding:0in;\"><span style=\"background:#d9d9d9;\"><span style=\"color:#000000;\">Physical Requirements</span></span></span></span></span><br>&#160;<ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Frequent periods of sitting while using a computer.</span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Infrequent periods of lifting up to 25 pounds.</span></span></span></span></span></li></ul><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"border:solid 1pt;font-size:11pt;padding:0in;\"><span style=\"background:#d9d9d9;\"><span style=\"color:#000000;\">Work Environment</span></span></span></span></span><br>&#160;<ul><li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-size:11pt;\">Work is performed indoors in an office environment.</span></span></span></li><li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-size:11pt;\">May occasionally deal with irritated, agitated, hostile or violent individuals.</span></span></span></li></ul><br><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"border:solid 1pt;font-size:11pt;padding:0in;\"><span style=\"background:#c9c9c9;\"><span style=\"color:#000000;\">EOE / ADA Statement</span></span></span><br><br><span style=\"font-size:14px;\">Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective and current employees to discuss potential accommodations with the employer.</span></span></span><br>&#160;",
    "description_text": "SHERIFF'S OFFICE DISPATCHER\n Ozaukee County Sheriff’s Office\n Full-Time (40 hours per week)\n Starting Rate of Pay 2025:  $25.91 - $33.10 based on experience with an excellent benefit package and WI Retirement System\n LATERAL TRANSFERS ACCEPTED\n POSITION SUMMARY:\n The Ozaukee County Sheriff’s Office, an equal opportunity employer, is accepting applications for Dispatcher. A Dispatcher’s primary responsibility is to receive and transmit reliable information to facilitate communications for law enforcement, fire and EMS personnel 24/7 during emergency and non-emergency operations; and make inquiry with local, State and Federal data resources, record a variety of data and other duties as assigned. Dispatchers are often the first point of contact for people in desperate need of help. Candidates need to work well under stress, must remain calm and keep their wits about them, and make sense of what the caller is dealing with so they can provide the exact emergency services needed.\n JOB DESCRIPTION\n Communicates with police/fire/EMS staff via radio. Communicates with the public via phone in both emergency and non-emergency capacity. Assesses information and routes as needed. Exposed to hostile, volatile situations via the telephone. First point of contact for people in need of assistance. Multi-tasks phone calls and radio transmissions simultaneously in order to send the appropriate assistance to the caller in an appropriate amount of time.\n Processes requests for an ambulance while following EMD protocols. On-going reviews and trainings in EMD protocols, rules, and axioms. Assists in giving life-saving directions to civilians over the phone.\n Performs inquires with local, state, and federal data bases. Enters, updates, and cancesl files regarding wanted persons, missing persons, stolen property, and restraining orders, Processes teletype messages and respond or route accordingly.\n Provides support services to all divisions within the Sheriff’s Office as needed to include processing requests for criminal history records, name/address/call history, researching suspect information.\n Enters pertinent information provided by the caller and officer into the Records Management System.\n Education and/or Experience Requirements : General high school diploma or GED.\n Previous experience in dispatching, law enforcement, fire, or EMS operations preferred but not required.\n Licenses, Certifications, and Other Requirements: Valid driver’s license\n Time System Advanced Certification\n Emergency Medical Dispatch Certification\n CPR\n Incident Command System\n IPAWS Certification\n Knowledge of radio-telephone operations and procedures.\n Procedures used in operating Computer Aided Dispatch and 9-1-1 systems.\n Ability to follow policies and procedures of receiving and processing emergency calls.\n Ability to use computer systems/software currently used in the Dispatch Department.\n Knowledge of law enforcement codes, practices and methods.\n Knowledge of City, state and federal laws as they apply to public safety dispatching.\n Knowledge of call screening techniques and phone etiquette.\n Ability to communicate effectively in oral and written forms.\n Ability to deal with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.\n Physical Requirements\n  Frequent periods of sitting while using a computer.\n Infrequent periods of lifting up to 25 pounds.\n Work Environment\n  Work is performed indoors in an office environment.\n May occasionally deal with irritated, agitated, hostile or violent individuals.\n EOE / ADA Statement\n Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective and current employees to discuss potential accommodations with the employer.",
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