Head of Impact - India

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    "datePosted": "2024-04-18",
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    "description": "<p><span style=\"font-size: 16px\"><span style=\"font-weight: bold\"><span style=\"color: #871972\">52% of the world can’t access essential healthcare: we’re a business that does something about it. Join us.</span></span></span></p>\n<p><span style=\"color: windowtext; font-size: 13px\"> </span></p>\n<p><span style=\"font-size: 13px\">reach52 is dedicated to reaching the 52% of the world without access to essential healthcare. The social-business model started by training health workers to run data-driven public health campaigns (funded by donors and B2B partners; with campaigns over 20 health topics run by over 16,500 health workers in India, Indonesia, Kenya, South Africa and the Philippines); but has now expanded to include distribution of affordable, high-quality essential medicine that lowers out-of-pocket health costs, and provides sustainable revenue to fund the public health activities. reach52 is now near-nationwide across India, and continues expansion across Asia and Africa.</span></p>\n<p><span style=\"color: windowtext; font-size: 13px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: windowtext; font-size: 13px\">Why work with us?</span></span><span style=\"color: windowtext; font-size: 13px\"> We are challenging established business norms, with a new value proposition to build a socially-minded, sustainable models that can serve half the planet. You get to be creative, move fast, own truly important things, grow, learn, and help people. We’re not a charity, we are redesigning how affordable healthcare is delivered through truly innovative, efficient business and service delivery models. </span></p>\n<p><span style=\"color: windowtext; font-size: 13px\"> </span></p>\n<p><span style=\"color: windowtext; font-size: 13px\">We already work with over half of the world’s largest pharmaceutical companies, a number of major NGOs, national and local governments, and have footholds in six markets. We have a great team, and we will be expanding rapidly over the next year/s and entering a number of new markets and launching a number of new innovations and services that help us enable our mission at-scale.</span></p>\n<p><span style=\"color: windowtext; font-size: 13px\"> </span></p>\n<p><span style=\"color: windowtext; font-size: 13px\">We’re just getting started though, so get onboard: <span style=\"font-weight: bold\">do something that matters.</span></span></p>\n<p><span style=\"color: windowtext; font-size: 13px\"> </span></p>\n<p><span style=\"font-size: 16px\"><span style=\"font-weight: bold\"><span style=\"color: windowtext; font-size: 13px\">Who are we looking for?</span></span></span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 13px\">Title</span></span><span style=\"font-size: 13px\">: Director / Head, Impact</span></p>\n<p><span><span style=\"font-weight: bold\"><span style=\"font-size: 13px\">Contract type:</span></span></span><span><span style=\"font-size: 13px\"> </span></span><span style=\"font-size: 13px\">Full-time, permanent</span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 13px\">Location</span></span><span style=\"font-size: 13px\">: Mumbai, India</span></p>\n<p> </p>\n<p><span style=\"color: windowtext; font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 13px; font-weight: bold\"><span style=\"color: windowtext\">The core and responsibilities for this role will be: </span></span></p>\n<ul>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Lead and own the delivery of community engagement and outreach campaigns in all reach52 communities in India.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Continuously improve the processes and support the management of the social field force, which includes recruitment, onboarding and training, monitoring and mentoring, output validation, refreshers training, exception management, and offboarding.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Lead the engagement of local reach52 partners (government, public health officials, NGOs, suppliers/vendors, etc.) in building strong working relationships, obtaining necessary permissions and licenses to run campaigns in existing and new communities.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Work with cross functional teams, both locally and globally to design, negotiate, plan and execute campaigns according to timelines, budgets, business strategies and impact targets.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Deeply familiarize with the reach52 app suite, namely reach52 access, reach52 connect, and reach52 insights, and ensure the apps’ utilization by the social team, as well as provide collate and provide feedback regarding the same apps back to the Product &amp; Engineering Team.</span></span>\n<ul>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Design and deploy the campaigns and necessary forms in reach52 connect.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Regularly monitor and update the campaign numbers in reach52 access.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Regularly monitor and help curate content shown in reach52 insights.</span></span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Actively participate in the strategizing of the overall India operations and own agreed workplans for social operations resulting from the agreed strategies.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Fully support internal stakeholder pilots and projects.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Review and update necessary optimizations on all aspects of the existing social operations.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Regularly prepare and present to external (e.g. campaign clients, potential clients) and internal (e.g. India HQ Team, Global Team) stakeholders the progress of owned campaigns.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Ensure campaign targets are accurately and efficiently reached by the social team, and proactively manage possible issues and delays.</span></span></li>\n<li><span style=\"font-size: 13px\"> <span style=\"color: windowtext\">Own, manage, create solutions and, if any, solve issues that arise from the social operations.</span></span></li>\n<li><span style=\"font-size: 13px\"> Manage multiple campaigns simultaneously and prioritize tasks to meet deadlines in a fast-paced environment.</span></li>\n<li><span style=\"font-size: 13px\"> Conduct quality assurance checks on social field force outputs to ensure accuracy, consistency, and compliance with campaign design and standards.</span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Own and hit the campaign budget and ensure regular and accurate bookkeeping of costs.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Regularly research and provide reports on industry trends, best practices, and regulatory requirements related to social operations.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Regularly conduct rigorous analysis of data and results from campaigns, present findings and recommendations to the internal stakeholders</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Lead process improvement activities regarding campaigns and social activities.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Maximize the usage of technology in day-to-day operations, such as the Office 365 suite and reach52 app suite, to ensure proper documentation and efficiency.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Primarily directly work in the field with the social field force to build rapport and a deep and authentic understanding of community needs.</span></span><span style=\"font-size: 13px\"><br></span></li>\n</ul>\n<p><span style=\"font-size: 13px\"><br></span></p>\n<p><span style=\"font-size: 13px; font-weight: bold\">Who you are  (probably!):</span><span style=\"font-size: 13px; font-weight: bold\"><br></span></p>\n<ul>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">10-15 years of project management experience within India</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Highly valued experience, in startups and the following industries (or similar):</span></span>\n<ul>\n<li><span style=\"color: windowtext; font-size: 13px\">Public Health/Healthcare/Digital Health</span></li>\n<li><span style=\"color: windowtext; font-size: 13px\">Pharmaceuticals</span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Consumer Health/FMC</span></span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Evidence and a proven track record in delivering projects relevant to reach52, such as healthcare product access, product launches, awareness campaigns, screenings events, etc.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Strong experience in leading large operational teams/field force across multiple states and cultures in India.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">A modern project management mindset, emphasizing transparency, accountability, and a culture of growth and empowerment, with evidence in implementing modern project management solutions and programs.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Strong experience in working with multiple markets/functions and operating in a regional project management capacity, particularly within different states in India.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Strong expertise in designing and implementing projects.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Detailed and updated knowledge of project management strategies and tactics in a post COVID-19 world, and other related matters.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Excellent interpersonal, written, and oral communication skills in English and the relevant dialects across India.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Ability to adapt to changing priorities for long-term positive outcomes.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Passion for continuous learning, development, and empowering others.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Unquestionable integrity and a confident presence to effectively resolve sensitive issues.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Strong mastery of the Microsoft Office 365 suite.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Experience in utilising project management and field force tracking software.</span></span></li>\n<li><span style=\"font-size: 13px\"><span style=\"color: windowtext\">Willingness to regularly travel and visit reach52 communities and lead by example.</span></span></li>\n</ul>",
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