Home › Companies › C0488625 0382 4797 9050 Ff4503663135 19000101 000001 › Client Success Manager
Client Success Manager
C0488625 0382 4797 9050 Ff4503663135 19000101 000001 · Stamford, CT, US, Stamford, CT · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | C0488625 0382 4797 9050 Ff4503663135 19000101 000001 |
| Title | Client Success Manager |
| Normalized title | - |
| Department / team | - |
| Location | Stamford, CT, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2020-06-09 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from C0488625 0382 4797 9050 Ff4503663135 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Stamford. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | C0488625 0382 4797 9050 Ff4503663135 19000101 000001 |
| Source | e3fa8dd9-64e1-4337-b628-d6fca4819fe3 |
| ATS provider | ADP Workforce Now Recruiting |
Description
THE OPPORTUNITY
We seek an experienced, passionate, and highly motivated Client Success Manager based in Stamford, CT. This person will use deep understanding of Tru Optik’s technology & services capabilities combined with up-to-date knowledge of each client’s business model and objectives to ensure client satisfaction, retention, and help maximize client and Tru Optik revenue. The Client Success Manager also assumes responsibility for client and partner communications during the implementation process and is responsible for achieving on-time launches of expansion projects for existing customers.
Tru Optik’s client service philosophy is based on establishing long-standing client relationships formulated foremost on trust as well as high-touch and proactive service.
This position will initially report to the Chief Client Officer.
KEY RESPONSIBILITIES
· Understand, track, and follow-up on all open projects as well as their prioritization towards supporting the strategic vision of the account as articulated by the sales and revenue teams.
· Be able to understand and use Tru Optik’s technologies be able to provide general guidance on how to use our products
· Deeply understand each client’s business including business models, key operating statistics, high-level technical architectures and key partnerships.
· Directly oversee, prioritize and quarterback all new major technology installations as well as ongoing expansion projects. While not directly responsible for revenue, you can have a material impact on the business by nailing on-time implementations.
· Work closely with technical support teams to ensure smooth operations of day-day customer support.
· Assist clients in selecting the best data solutions given their requirements.
· Manage the collection and relative prioritization of new feature requests. Submit through to product management and see through to completion.
· Work closely and help lead Tru Optik training teams to facilitate the continued education of our customers.
ABOUT YOU
· BA/BS degree and 3-6 years experience with internet technologies
· 3-6 years experience in the online advertising/internet marketing field in a client-facing capacity
· Understand the online video business and/or data solutions that add value
· Possess the leadership skills necessary to work with a large and complex client, acting as the primary point of contact day-to-day
· Any experience working directly with more traditional television businesses can be a plus
· Demonstrate a track record of exemplary project and program management skills
· Able to prioritize requests and workload, keep to-do lists, and prioritize those lists both within and across a book of business
· Very strong communication skills both written and verbal
· Excited to help large companies manage their successful use of enterprise-focused technology
· Value answering client questions in a highly timely manner and able to marshal internal resources to do so where needed.
OTHER VALUES
· Smart and excited about learning in a dynamic work environment
· Self-motivated and can thrive in a startup
· Optimistic
· Fun to work with
· Fundamentally excited about the opportunity to reshape an industry!
BENEFITS
Tru Optik offers a competitive benefits package including subsidized healthcare, 401k match, office snacks, and a flexible approach to vacations and time off.
Tru Optik is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law.
Full job record
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| Board ID | e3fa8dd9-64e1-4337-b628-d6fca4819fe3 |
| Provider | adp_workforcenow |
| Provider Job Key | 337830 |
| Title | Client Success Manager |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Stamford, CT, US, Stamford, CT |
| Department | — |
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| Employment Type | full_time |
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| Country | United States |
| Region | CT |
| City | Stamford |
| Salary Raw | — |
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| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c0488625-0382-4797-9050-ff4503663135&ccId=19000101_000001&lang=en_US&type=JS&jobId=337830&jwId=1586553192790332_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c0488625-0382-4797-9050-ff4503663135&ccId=19000101_000001&lang=en_US&type=JS&jobId=337830&jwId=1586553192790332_1 |
| First Seen At | 2026-05-31 18:58:53Z |
| Last Seen At | 2026-06-06 13:18:35Z |
| Last Checked At | 2026-06-06 13:18:35Z |
| Last Changed At | 2026-06-06 13:18:35Z |
| Inactive At | — |
| Source Posted At | 2020-06-09 01:41:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=c0488625-0382-4797-9050-ff4503663135|19000101_000001/date=2026-06-06/2026-06-06T13-18-35-483Z-5bc46214699f9c9a355488492ff6f128cc6f9b924141d9dbd3356e89d3c19a9d.json |
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"requisitionDescription": "<p></p>\n<p> </p>\n<p> </p>\n<p><span style=\"font-size: 10pt;font-family: Arial;\"><strong>THE OPPORTUNITY</strong></span> </p>\n<p><span style=\"font-size: 10pt;font-family: Arial;\">We seek an experienced, passionate, and highly motivated<strong> Client Success Manager</strong> based <strong>in Stamford, CT. </strong></span> <span style=\"font-size: 10pt;font-family: Arial;\">This person will use deep understanding of Tru Optik’s technology & services capabilities combined with up-to-date knowledge of each client’s business model and objectives to ensure client satisfaction, retention, and help maximize client and Tru Optik revenue. The Client Success Manager also assumes responsibility for client and partner communications during the implementation process and is responsible for achieving on-time launches of expansion projects for existing customers.</span> </p>\n<p><span style=\"font-size: 10pt;font-family: Arial;\">Tru Optik’s client service philosophy is based on establishing long-standing client relationships formulated foremost on trust as well as high-touch and proactive service.</span> </p>\n<p><span style=\"font-size: 10pt;font-family: Arial;\">This position will initially report to the <strong>Chief Client Officer.</strong></span> </p>\n<p> </p>\n<p> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\"><strong>KEY RESPONSIBILITIES</strong></span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">Understand, track, and follow-up on all open projects as well as their prioritization towards supporting the strategic vision of the account as articulated by the sales and revenue teams. </span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">Be able to understand and use Tru Optik’s technologies be able to provide general guidance on how to use our products </span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">Deeply understand each client’s business including business models, key operating statistics, high-level technical architectures and key partnerships. </span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">Directly oversee, prioritize and quarterback all new major technology installations as well as ongoing expansion projects. While not directly responsible for revenue, you can have a material impact on the business by nailing on-time implementations. </span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">Work closely with technical support teams to ensure smooth operations of day-day customer support. </span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">Assist clients in selecting the best data solutions given their requirements. </span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">Manage the collection and relative prioritization of new feature requests. Submit through to product management and see through to completion. </span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">Work closely and help lead Tru Optik training teams to facilitate the continued education of our customers. </span> </p>\n<p style=\"margin-left:0.25in;\"> </p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\"><strong>ABOUT YOU</strong></span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">BA/BS degree and 3-6 years experience with internet technologies </span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: 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</p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">Any experience working directly with more traditional television businesses can be a plus </span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">Demonstrate a track record of exemplary project and program management skills </span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">Able to prioritize requests and workload, keep to-do lists, and prioritize those lists both within and across a book of business </span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">Very strong communication skills both written and verbal </span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">Excited to help large companies manage their successful use of enterprise-focused technology </span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">Value answering client questions in a highly timely manner and able to marshal internal resources to do so where needed. </span> </p>\n<p style=\"margin-left:0.25in;\"> </p>\n<p><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\"><strong>OTHER VALUES</strong></span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">Smart and excited about learning in a dynamic work environment </span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">Self-motivated and can thrive in a startup </span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">Optimistic </span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">Fun to work with </span> </p>\n<p style=\"margin-left:0.25in;\"><span style=\"color: rgb(74,74,74);background-color: white;font-size: 10pt;font-family: Arial;\">·</span> <span style=\"color: rgb(74,74,74);background-color: white;font-size: 10.5pt;font-family: Arial;\">Fundamentally excited about the opportunity to reshape an industry! </span> </p>\n<p> </p>\n<p><span style=\"font-size: 10pt;font-family: Arial;\"><strong>BENEFITS</strong></span> </p>\n<p><span style=\"font-size: 10pt;font-family: Arial;\">Tru Optik offers a competitive benefits package including subsidized healthcare, 401k match, 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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law.</span> </p>\n<p> </p>\n",
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