KTN Dining Attendant - Seasonal Falling Waters (2613)

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    "raw": "KTN - POLSON, MT 59860; 49708 US HWY 93 East, POLSON, MT, 59860, USA",
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    "city": "POLSON",
    "jobId": 94266,
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    "jobTitle": "KTN Dining Attendant - Seasonal Falling Waters (2613)",
    "location": "KTN - POLSON, MT 59860",
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    "description": "<p style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>SUMMARY</strong><br />\nTo assure the customer has a memorable, worthwhile experience while serving their dining needs.  Be knowledgeable of the menu and all daily specials.  Possess a high level of understanding of local areas of interest to better respond to customer inquiries.  Duties include setting tables, taking guest orders, serving food and drinks, answering inquiries about the menu, being pleasant to customers and coworkers.  While at work all Dining Attendants must be friendly, outgoing and possess good communication skills.  Individuals should be organized, able to think and act quickly and effectively maintain self-composure, be guest sensitive and possess a sense of timing.  At all times, the individual should take pride in personal hygiene, appearance, and shine in levels of guest service.  During work, display integrity, professionalism, discretion, and honesty in all aspects of employment.</span></span></p>\n\n<p style=\"text-align:justify;\"> </p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>DUTIES &amp; RESPONSIBILITIES</strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Greets guests as they enter the restaurant.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Responsible for prompt, efficient and courteous service of food and beverages to guests</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Performs all necessary tasks to service guests, i.e., taking and filling all food and drink orders and assisting in maintaining the guest dining area in a clean and neat manner.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Serves guests and creates a warm and welcoming atmosphere.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Answers questions about food and drinks including their ingredients, preparation, and accompanying items.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Greets newly seated guests in a friendly manner within thirty (30) seconds of being seated.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Takes drink order at guest greeting, delivers beverages.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Upsell appetizers, entrees, beverages, and desserts to guests.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Takes entire order and repeats order back to guests for clarification.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Suggests and serves wine, draft or bottled beer and food to guests.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Enters orders on POS (Point of Sale) system quickly and in proper sequence.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Monitors guests needs on a continual basis ensuring all requests will be promptly fulfilled.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Attends to guests’ needs when delivering food and/or drinks, checks back with guest to ensure guest satisfaction.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Prepares drinks (as required) and verifies guest’s age.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintain table appearance by pre-bussing, checking drink levels, removing clutter, and providing extra napkins if necessary.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Total’s bill and presents check upon removal of last plate or upon request.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Accepts payment and provides change or credit card receipt within 1-3 minutes of guests’ payment.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Follows appropriate accounting procedures for closing checks.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Gives a warm and pleasant farewell to guests and invites them to return.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Keeps station clean, sets up and takes down station appropriately.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintains cleanliness and sanitation of the front-of-the-house including all tables, chairs, floors, and windows.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assists other restaurant personnel with side work, cleaning up during opening/closing duties.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Communicates continually during shift with other Dining Attendants and kitchen staff to ensure smooth operations.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Keeps Manager promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Performs all duties and responsibilities and responsibilities in a timely and effective manner in accordance with established policies.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Follows Safe Serv procedures for preventing and handling intoxicated guests.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Attends staff meetings.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Courteous while addressing and resolving customer concerns and complaints.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Secure all monies at the end of each shift.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintain a teamwork attitude.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Other duties as assigned.</span></span></li>\n</ul>",
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    "qualifications": "<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>EDUCATION and/or EXPERIENCE</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">High School diploma or equivalent required</span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Prior restaurant service experience helpful but not necessary</span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>REQUIRED KNOWLEDGE, SKILLS &amp; ABILITIES</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must be able to perform simple mathematical calculations and count money.</span></span></li>\n</ul>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Demonstrates excellent interpersonal and customer services skills.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Skill in observing situations and listening, attention to detail.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to effectively communicate, both written and verbal</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Demonstrates strong problem-solving skills. </span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must be able to use POS (Point of Sale) system and have strong knowledge of the menu.  </span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Excellent organizational skills</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintains professional but friendly demeanor.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Is capable of remaining patient and polite when speaking to frustrated guests.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Skill in dealing courteously with the public and coworkers.</span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must enjoy a social environment and daily interaction with the public. </span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Responsible for providing legendary dining service to all customers in an efficient, courteous, and professional manner.  </span></span></li>\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Individual must display a high standard of customer service. </span></span></li>\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Have reliable transportation to and from work. </span></span></li>\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Be willing to comply with company dress codes and or uniforms for department.</span></span></li>\n</ul>",
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