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    "requisitionDescription": "<div><div><p data-pasted=\"true\"><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\"><strong><span style=\"text-decoration: none;\">PM Dock Supervisor</span></strong></span></p><p><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Founded in 1981, <strong>Lanter Delivery Systems</strong> is a national logistics company and a leader in overnight, unattended delivery of auto, agricultural and industrial parts from their customer&#39;s distribution centers to dealer locations. In the 21st century we live in a business culture that demands cost and logistical efficiencies combined with increased productivity. Lanter&#39;s strategic, process driven approach has been embraced by the marketplace and is setting new standards in the automotive and agricultural manufacturing marketplace. We see a bright future on the road before us and we are very excited about bringing our solutions to a variety of new industries.</span></p><p><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\">The ideal candidate will embody our company&#39;s <strong>Non-Negotiables</strong>:</span></p><ul><li><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\"><strong>Walk in Humble Confidence</strong><em>&nbsp;- We are experts at what we do, but we never assume we know everything.</em></span></li><li><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\"><strong>Be Open, Honest and Respectful</strong><em>&nbsp;- We say what has to be said in a tactful, courteous way.</em></span></li><li><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\"><strong>Be Fearless</strong><em>&nbsp;- We never fail, we only learn.</em></span></li><li><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\"><strong>We are One Team</strong><em>&nbsp;- We achieve more together by collaboration and consensus.</em></span></li><li><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\"><strong>Delivery on Commitments</strong><em>&nbsp;- We do what we say we will do.</em></span></li><li><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\"><strong>We have a Passion to Serve</strong><em>&nbsp;- We are dedicated, hardworking individuals who provide exceptional service to our customers and to each other</em>.</span></li><li><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\"><strong>We put Safety First -&nbsp;</strong><em>We prioritize the safety of our team members and customers above all else in our business.</em></span></li><li><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\"><strong>We Strive for Operational Excellence&nbsp;</strong>- <em>We are dedicated to a culture of continuous improvements, driving quality and productivity.</em></span></li></ul><p><span style=\"font-family: arial, helvetica, sans-serif; text-decoration: none; font-size: 10pt;\">The AM Dock Supervisor organizes and guides a team of dock associates during a specified shift to ensure freight is properly loaded and unloaded to facilitate on-time, error-free deliveries.</span></p><p><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\">This position requires up to 5% travel.</span></p><p><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\"><strong><span style=\"text-decoration: none;\">Key Deliverables:&nbsp;</span></strong></span></p><ol><li><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Display a positive attitude and provide courteous, friendly service to all internal team members and external clients by responding promptly and efficiently to inquiries, requests, and complaints.</span></li><li><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Demonstrate knowledge and understanding of Lanter Delivery Systems Non-Negotiables and apply the concepts daily.</span></li><li><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Coordinate a team of dock associates, ensuring procedures and policies are being followed. Provide feedback to team members to encourage expected/exceptional performance and/or to stop negative behaviors or results. Document interactions in a timely manner.</span></li><li><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;\">Assist with hiring, training, and development of all freight handlers. Provide all team members with the tools and resources needed to be successful.</span></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"><span style=\"color: black;\">Work directly with customers, following specific directions of handling&nbsp;</span>accounts<span style=\"color: black;\">&nbsp;to exceed customer satisfaction by managing dock operations for on-time, error free deliveries.</span></span></li><li><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Ensure safe and efficient loading and unloading of all freight. Work with team member(s) to identify and rectify unsafe practices, document the interaction(s), and follow up as needed to ensure unsafe/unwanted performance does not repeat.</span></li><li><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;\">Assist in unloading and loading of freight as needed, to support team.</span></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"><span style=\"color: black;\">Safeguard cross</span>-<span style=\"color: black;\">dock operations and contents by establishing and monitoring safety and security procedures and protocols.</span></span></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"><span style=\"color: black;\">Conduct daily inspections, ensuring compliance with applicable federal, state, local and&nbsp;</span>company<span style=\"color: black;\">&nbsp;laws, regulations, and policies.</span></span></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"><span style=\"color: black;\">Assist with development and execution of continuous improvement initiatives as directed. Take initiative to offer suggestions on&nbsp;</span>needed<span style=\"color: black;\">&nbsp;improvements to streamline processes and/or save the company money.</span></span></li><li><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Address<span style=\"color: black;\">&nbsp;conflict&nbsp;</span>by facilitating <span style=\"color: black;\">issue resolution between team members and/or customers as needed. Document in a timely manner and notify next-level manage</span>ment of the situation<span style=\"color: black;\">.</span></span></li><li><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;\">Manage daily end-of-shift reports, as well as performance updates meeting or exceeding due dates.</span></li><li><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Protect company assets and confidential information in accordance with company policies and procedures, including but not limited to client, team member, and proprietary company information.&nbsp;</span></li><li style=\"list-style-type: none;\"><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;\">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></li></ol><p><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\"><strong><span style=\"text-decoration: none;\">Competencies:&nbsp;</span></strong></span></p><ol><li style=\"text-align: justify; border: none;\"><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;\">Superior verbal and written communication skills with people at all levels.</span></li><li style=\"text-align: justify; border: none;\"><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;\">Strong leadership, customer service and interpersonal skills.</span></li><li style=\"text-align: justify; border: none;\"><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;\">Excellent time management, organizational skills, and attention to detail.</span></li><li style=\"text-align: justify; border: none;\"><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;\">Ability to take initiative &amp; problem solve while applying critical thinking to decisions.</span></li><li style=\"text-align: justify; border: none;\"><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;\">Analytical and technical capacity.</span></li></ol><p><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\"><strong><span style=\"text-decoration: none;\">Position Type / Expected Hours of Work:</span></strong></span></p><p><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\">This is a full-time position; specific hours vary based on the location, typically Monday through Saturday, 40 - 45 hours per week. Evenings, overnights, and weekends are required based on location and needs of business.</span></p><p><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\"><strong><span style=\"text-decoration: none;\">Background and Experience:</span></strong></span></p><ol><li style=\"text-align: justify;\"><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Proven successful warehouse, cross-dock, or related experience.</span></li><li style=\"text-align: justify;\"><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Proven successful supervisory experience.</span></li><li style=\"text-align: justify;\"><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Strong understanding of applicable Occupational Safety and Health Administration requirements and other related safety policies and best practices.</span></li><li><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\">Strong knowledge of all Microsoft Office programs.</span></li></ol><p><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\"><strong><span style=\"text-decoration: none;\">Work Environment:</span></strong></span></p><p><span style=\"font-family: arial, helvetica, sans-serif; text-decoration: none; font-size: 10pt;\">This job operates in a warehouse environment with unforgiving surfaces as well as hot and cold climates with a variety of noises and odors. Prolonged periods of standing and sitting with regular use of standard office equipment such as computers, copier, phone, filing cabinets and fax machine.</span></p><p><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\"><strong><span style=\"text-decoration: none;\">Physical Demands:</span></strong></span></p><p><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\">The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to stand and/or sit for long periods of time and lift up to 50 pounds.</span></p><p><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\"><strong><span style=\"text-decoration: none;\">Other Duties:</span></strong></span></p><p><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif;\">This job description is not designed to cover a comprehensive listing of activities, duties or responsibilities required of the team member for this job. Duties, responsibilities, and activities may change per location based on business needs as well as change at any time with or without notice.</span></p><p><span style=\"font-size: 10pt; font-family: arial, helvetica, sans-serif; color: black;\">Lanter Delivery Systems is proud to be an equal opportunity and affirmative action employer regardless of race, color, gender, age, sexual orientation, gender identity, religious beliefs, marital status, genetic information, national origin, disability or protected veteran status.</span></p></div></div>\n<br/>6:30am - 3:30pm EST",
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