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IT Help Desk Support Specialist

BBCC05572F3551CD7692FCADEA3B8414 · Hybrid - New Hampshire - Gorham, NH 03581; 361 NH-16, Gorham, NH, 3581, USA · Remote · Active · $57,528–$77,622 / year · Paycom ATS

Job facts

FieldValue
CompanyBBCC05572F3551CD7692FCADEA3B8414
TitleIT Help Desk Support Specialist
Normalized title-
Department / team-
LocationGorham, NH, United States
Work modelRemote / Hybrid
Employment typeFull Time
Salary$57,528–$77,622 / year
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-04-14 / 2026-05-31
Changed / last seen2026-06-02 / 2026-06-06

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Linked records

CompanyBBCC05572F3551CD7692FCADEA3B8414
Sourcee31aa72a-a1c0-4cd4-ac02-b028e3bfe681
ATS providerPaycom ATS

Description

Description IT Help Desk Support Specialist Reports to: Director of Technology Systems & Operations Calling all outdoor enthusiasts! Join the Appalachian Mountain Club (AMC) in our mission to foster the protection, enjoyment, and understanding of the outdoors. Our values encompass diversity, inclusivity, trust, and respect for the environment. As an employee, you'll gain access to enriching programs, policies, and procedures that enable you to drive real change. If you're ready to explore, protect, and create memories within a dynamic community, apply now to be a part of the AMC team! We are seeking a highly motivated and skilled IT Help Desk Support Specialist to join AMC’s Technology Team. The ideal candidate will be responsible for providing technical support to our employees, and users, troubleshooting hardware and software issues. Reporting to the Director of Technology Systems and Operations, the IT Help Desk Support Specialist will support AMC Employees and Volunteers, desktop and laptop computers, onboarding and offboarding, Microsoft Entra and M365, and other software applications. This role requires strong problem-solving abilities, excellent communication skills, and a passion for customer support excellence. This position is hybrid –New Hampshire or Massachusetts. Occasional travel to AMC’s other locations in Maine, New Hampshire New York, Massachusetts, and elsewhere may be required. Occasional weekend and after-hours work is required. WHAT YOU'LL BE DOING AT AMC Provide first-level technical support to internal staff via phone, email, and in-person. Onboard new employees. Setup user accounts, new laptops, role-based permissions, instructions, and training. Employee offboarding. Disable accounts, email forwards, collect returned AMC assets. Entra user accounts and security, Windows, M365 application support (Outlook, Teams, SharePoint), In-Tune, Defender Identify and resolve technical issues related to operating systems, applications, and system access. Support user printing needs. Xerox, HP, Brother. In-Tune experience deploying new laptops, updating inventory, redeploying, and retiring old laptops. Strong experience supporting remote employees. Participate in IT projects and system upgrades. Collaborate with the IT team to improve and innovate IT services and support. Implement and maintain cybersecurity measures to protect company data and systems. Offer guidance and training to end-users on software applications and IT procedures. Create and maintain documentation for IT support processes and user guides. Other duties, as assigned. Qualifications WHAT AMC IS LOOKING FOR BS/BA degree Computer Science, Engineering, Information Technology, or equivalent work experience. Proven IT Help Desk and customer support experience. Ability to communicate technical information to non-technical personnel. Ability to install, configure, and maintain personal computers, networks, and related hardware and software. Strong knowledge of Microsoft Entra and M365 product deployment and support. Experience with IT service management tools (e.g., Zendesk, Jira - JSM). Excellent problem-solving and multitasking skills. Strong communication and interpersonal skills. Ability to work independently and as a part of a team. Ability to learn and support new systems and applications. Passion for AMC’s mission. Energized by collaborating across the organization. WHAT AMC CAN OFFER YOU Salary range: $57,528 - $77,622 We are committed to fair compensation practices, and we encourage qualified candidates to apply. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the starting point of the salary range. The final compensation offer will be based on factors such as experience, education, skills and geographic differential relevant to the position, and will be discussed during the interview process. Benefits Health Plan: Generous employer contributions with optional vision and dental. Other Insurance: 100% employer paid life insurance, AD&D insurance, long-term disability. Career Progression: The potential to have annual compensation reviews commensurate with performance and effort. Retirement: Mandatory 403(b) with 4% matching employer contributions and a vesting schedule. Paid Time Off: up to 4 weeks of paid earned time and up to 11 paid company holidays. Other Team Member Perks: 30% discount on AMC Merchandise Free Annual AMC Membership 10 Free nights at AMC locations Educational Assistance Prodeals discounts on equipment & gear and more! HOW TO APPLY AT AMC Please include a resume and cover letter. No phone calls or agencies please. The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results. The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.

Full job record

Job ID7346ed86e46178d1d179f99223a89af9b374eb14
Org ID9944f216-3edb-4876-9b25-0241867b633a
Source IDe31aa72a-a1c0-4cd4-ac02-b028e3bfe681
Board IDe31aa72a-a1c0-4cd4-ac02-b028e3bfe681
Providerpaycom
Provider Job Key278305
TitleIT Help Desk Support Specialist
Normalized Title
Statusactive
Activeyes
Location TextHybrid - New Hampshire - Gorham, NH 03581; 361 NH-16, Gorham, NH, 3581, USA
Department
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyhybrid
CountryUnited States
RegionNH
CityGorham
Salary Raw$57,528.00 - $77,622.00 Salary/year
Salary Min57,528
Salary Max77,622
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=278305&clientkey=BBCC05572F3551CD7692FCADEA3B8414
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=278305&clientkey=BBCC05572F3551CD7692FCADEA3B8414
First Seen At2026-05-31 19:07:43Z
Last Seen At2026-06-06 09:58:58Z
Last Checked At2026-06-06 09:58:58Z
Last Changed At2026-06-02 10:11:45Z
Inactive At
Source Posted At2026-04-14 00:00:00Z
Source Updated At
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    "description": "<p><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><span style=\"background-color:#ffffff\">IT Help Desk Support Specialist</span></strong></span></span></p>\n\n<p><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><span style=\"background-color:#ffffff\">Reports to: Director of Technology Systems &amp; Operations</span></strong></span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"background-color:#ffffff\">Calling all outdoor enthusiasts! Join the Appalachian Mountain Club (AMC) in our mission to foster the protection, enjoyment, and understanding of the outdoors. Our values encompass diversity, inclusivity, trust, and respect for the environment. As an employee, you&#39;ll gain access to enriching programs, policies, and procedures that enable you to drive real change. 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Join the Appalachian Mountain Club (AMC) in our mission to foster the protection, enjoyment, and understanding of the outdoors. Our values encompass diversity, inclusivity, trust, and respect for the environment. As an employee, you&#39;ll gain access to enriching programs, policies, and procedures that enable you to drive real change. If you&#39;re ready to explore, protect, and create memories within a dynamic community, apply now to be a part of the AMC team!\\n\\n&nbsp;\\n\\nWe are seeking a highly motivated and skilled IT Help Desk Support Specialist to join AMC&rsquo;s Technology Team. 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Occasional weekend and after-hours work is required.\\n\\n&nbsp;\\n\\nWHAT YOU&#39;LL BE DOING AT AMC\\n&nbsp;\\n\\n\\n\\tProvide first-level technical support to internal staff via phone, email, and in-person.\\n\\tOnboard new employees.&nbsp; Setup user accounts, new laptops, role-based permissions, instructions, and training.&nbsp; Employee offboarding.&nbsp; Disable accounts, email forwards, collect returned AMC assets.\\n\\tEntra user accounts and security, Windows, M365 application support (Outlook, Teams, SharePoint), In-Tune, Defender \\n\\tIdentify and resolve technical issues related to operating systems, applications, and system access.\\n\\tSupport user printing needs.&nbsp; Xerox, HP, Brother.\\n\\tIn-Tune experience deploying new laptops, updating inventory, redeploying, and retiring old laptops.\\n\\tStrong experience supporting remote employees.\\n\\tParticipate in IT projects and system upgrades.\\n\\tCollaborate with the IT team to improve and innovate IT services and support.\\n\\tImplement and maintain cybersecurity measures to protect company data and systems.\\n\\tOffer guidance and training to end-users on software applications and IT procedures.\\n\\tCreate and maintain documentation for IT support processes and user guides.\\n\\tOther duties, as assigned.\\n\\nQualificationsWHAT AMC IS LOOKING FOR\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tBS/BA degree Computer Science, Engineering, Information Technology, or equivalent work experience.\\r\\n\\tProven IT Help Desk and customer support experience.\\r\\n\\tAbility to communicate technical information to non-technical personnel.\\r\\n\\tAbility to install, configure, and maintain personal computers, networks, and related hardware and software.\\r\\n\\tStrong knowledge of Microsoft Entra and M365 product deployment and support.\\r\\n\\tExperience with IT service management tools (e.g., Zendesk, Jira - JSM).\\r\\n\\tExcellent problem-solving and multitasking skills.\\r\\n\\tStrong communication and interpersonal skills.\\r\\n\\tAbility to work independently and as a part of a team.\\r\\n\\tAbility to learn and support new systems and applications.\\r\\n\\tPassion for AMC&rsquo;s mission.\\r\\n\\tEnergized by collaborating across the organization.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWHAT AMC CAN OFFER YOU\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSalary range:&nbsp;&nbsp;$57,528 - $77,622\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWe are committed to fair compensation practices, and we encourage qualified candidates to apply. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the starting point of the salary range. The final compensation offer will be based on factors such as experience, education, skills and geographic differential relevant to the position, and will be discussed during the interview process.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBenefits\\r\\n\\r\\n\\r\\n\\tHealth Plan: Generous employer contributions&nbsp;with optional vision and dental.&nbsp;&nbsp;\\r\\n\\tOther Insurance:&nbsp;100% employer paid life insurance, AD&amp;D insurance, long-term disability.&nbsp;\\r\\n\\tCareer Progression:&nbsp;The potential to have annual compensation reviews commensurate with performance and effort.&nbsp;&nbsp;\\r\\n\\tRetirement:&nbsp;Mandatory 403(b) with 4% matching employer contributions and a vesting schedule.&nbsp;\\r\\n\\tPaid Time Off:&nbsp;up to 4 weeks of paid earned time and up to 11 paid company holidays.&nbsp;\\r\\n\\tOther Team Member Perks:&nbsp;&nbsp;\\r\\n\\t\\r\\n\\t\\t30% discount on AMC Merchandise&nbsp;&nbsp;\\r\\n\\t\\tFree Annual AMC Membership&nbsp;\\r\\n\\t\\t10 Free nights at AMC locations&nbsp;\\r\\n\\t\\tEducational Assistance&nbsp;\\r\\n\\t\\tProdeals discounts on equipment &amp; gear and more!&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nHOW TO APPLY AT AMC\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPlease include a resume and cover letter. No phone calls or agencies please.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.\\r\\n\\r\\n&nbsp;\\r\\n\",\"responsibilities\":\"IT Help Desk Support Specialist\\n\\nReports to: Director of Technology Systems &amp; Operations\\n\\n&nbsp;\\n\\nCalling all outdoor enthusiasts! Join the Appalachian Mountain Club (AMC) in our mission to foster the protection, enjoyment, and understanding of the outdoors. Our values encompass diversity, inclusivity, trust, and respect for the environment. As an employee, you&#39;ll gain access to enriching programs, policies, and procedures that enable you to drive real change. If you&#39;re ready to explore, protect, and create memories within a dynamic community, apply now to be a part of the AMC team!\\n\\n&nbsp;\\n\\nWe are seeking a highly motivated and skilled IT Help Desk Support Specialist to join AMC&rsquo;s Technology Team. 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The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the starting point of the salary range. The final compensation offer will be based on factors such as experience, education, skills and geographic differential relevant to the position, and will be discussed during the interview process.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBenefits\\r\\n\\r\\n\\r\\n\\tHealth Plan: Generous employer contributions&nbsp;with optional vision and dental.&nbsp;&nbsp;\\r\\n\\tOther Insurance:&nbsp;100% employer paid life insurance, AD&amp;D insurance, long-term disability.&nbsp;\\r\\n\\tCareer Progression:&nbsp;The potential to have annual compensation reviews commensurate with performance and effort.&nbsp;&nbsp;\\r\\n\\tRetirement:&nbsp;Mandatory 403(b) with 4% matching employer contributions and a vesting schedule.&nbsp;\\r\\n\\tPaid Time Off:&nbsp;up to 4 weeks of paid earned time and up to 11 paid company holidays.&nbsp;\\r\\n\\tOther Team Member Perks:&nbsp;&nbsp;\\r\\n\\t\\r\\n\\t\\t30% discount on AMC Merchandise&nbsp;&nbsp;\\r\\n\\t\\tFree Annual AMC Membership&nbsp;\\r\\n\\t\\t10 Free nights at AMC locations&nbsp;\\r\\n\\t\\tEducational Assistance&nbsp;\\r\\n\\t\\tProdeals discounts on equipment &amp; gear and more!&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nHOW TO APPLY AT AMC\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPlease include a resume and cover letter. No phone calls or agencies please.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.\\r\\n\\r\\n&nbsp;\\r\\n\",\"experienceRequirements\":\"WHAT AMC IS LOOKING FOR\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tBS/BA degree Computer Science, Engineering, Information Technology, or equivalent work experience.\\r\\n\\tProven IT Help Desk and customer support experience.\\r\\n\\tAbility to communicate technical information to non-technical personnel.\\r\\n\\tAbility to install, configure, and maintain personal computers, networks, and related hardware and software.\\r\\n\\tStrong knowledge of Microsoft Entra and M365 product deployment and support.\\r\\n\\tExperience with IT service management tools (e.g., Zendesk, Jira - JSM).\\r\\n\\tExcellent problem-solving and multitasking skills.\\r\\n\\tStrong communication and interpersonal skills.\\r\\n\\tAbility to work independently and as a part of a team.\\r\\n\\tAbility to learn and support new systems and applications.\\r\\n\\tPassion for AMC&rsquo;s mission.\\r\\n\\tEnergized by collaborating across the organization.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWHAT AMC CAN OFFER YOU\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSalary range:&nbsp;&nbsp;$57,528 - $77,622\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWe are committed to fair compensation practices, and we encourage qualified candidates to apply. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the starting point of the salary range. The final compensation offer will be based on factors such as experience, education, skills and geographic differential relevant to the position, and will be discussed during the interview process.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBenefits\\r\\n\\r\\n\\r\\n\\tHealth Plan: Generous employer contributions&nbsp;with optional vision and dental.&nbsp;&nbsp;\\r\\n\\tOther Insurance:&nbsp;100% employer paid life insurance, AD&amp;D insurance, long-term disability.&nbsp;\\r\\n\\tCareer Progression:&nbsp;The potential to have annual compensation reviews commensurate with performance and effort.&nbsp;&nbsp;\\r\\n\\tRetirement:&nbsp;Mandatory 403(b) with 4% matching employer contributions and a vesting schedule.&nbsp;\\r\\n\\tPaid Time Off:&nbsp;up to 4 weeks of paid earned time and up to 11 paid company holidays.&nbsp;\\r\\n\\tOther Team Member Perks:&nbsp;&nbsp;\\r\\n\\t\\r\\n\\t\\t30% discount on AMC Merchandise&nbsp;&nbsp;\\r\\n\\t\\tFree Annual AMC Membership&nbsp;\\r\\n\\t\\t10 Free nights at AMC locations&nbsp;\\r\\n\\t\\tEducational Assistance&nbsp;\\r\\n\\t\\tProdeals discounts on equipment &amp; gear and more!&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nHOW TO APPLY AT AMC\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPlease include a resume and cover letter. No phone calls or agencies please.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.\\r\\n\\r\\n&nbsp;\\r\\n\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Any\"}",
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    "qualifications": "<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><b><u><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\">WHAT AMC IS LOOKING FOR</span></span></u></b></span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\">BS/BA degree Computer Science, Engineering, Information Technology, or equivalent work experience.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\">Proven IT Help Desk and customer support experience.</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\">Ability to communicate technical information to non-technical personnel.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\">Ability to install, configure, and maintain personal computers, networks, and related hardware and software.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\">Strong knowledge of Microsoft Entra and M365 product deployment and support.</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\">Experience with IT service management tools (e.g., Zendesk, Jira - JSM).</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\">Excellent problem-solving and multitasking skills.</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\">Strong communication and interpersonal skills.</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\">Ability to work independently and as a part of a team.</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\">Ability to learn and support new systems and applications.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\">Passion for AMC&rsquo;s mission.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\">Energized by collaborating across the organization.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><u><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\">WHAT AMC CAN OFFER YOU</span></span></u></b></span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\">Salary range:</span></span></b>&nbsp;</span></span></span></span>&nbsp;$57,528 - $77,622</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><i><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\">We are committed to fair compensation practices, and we encourage qualified candidates to apply. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the starting point of the salary range. The final compensation offer will be based on factors such as experience, education, skills and geographic differential relevant to the position, and will be discussed during the interview process.</span></span></i></span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"color:#000000;\">Benefits</span></b></span></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px;\">\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"color:#000000;\">Health Plan:</span></b><span style=\"color:#000000;\"> Generous employer contributions&nbsp;with optional vision and dental.&nbsp;&nbsp;</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"color:#000000;\">Other Insurance:</span></b><span style=\"color:#000000;\">&nbsp;100% employer paid life insurance, AD&amp;D insurance, long-term disability.&nbsp;</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"color:#000000;\">Career Progression:</span></b><span style=\"color:#000000;\">&nbsp;The potential to have annual compensation reviews commensurate with performance and effort.&nbsp;&nbsp;</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"color:#000000;\">Retirement:&nbsp;</span></b><span style=\"color:#000000;\">Mandatory 403(b) with 4% matching employer contributions and a vesting schedule.&nbsp;</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"color:#000000;\">Paid Time Off:&nbsp;</span></b><span style=\"color:#000000;\">up to 4 weeks of paid earned time and up to 11 paid company holidays.&nbsp;</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><span style=\"color:#000000;\">Other Team Member Perks:&nbsp;&nbsp;</span></b></span></span></span></span>\r\n\t<ul style=\"list-style-type:circle;\">\r\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">30% discount on AMC Merchandise&nbsp;&nbsp;</span></span></span></span></span></li>\r\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Free Annual AMC Membership&nbsp;</span></span></span></span></span></li>\r\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">10 Free nights at AMC locations&nbsp;</span></span></span></span></span></li>\r\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Educational Assistance&nbsp;</span></span></span></span></span></li>\r\n\t\t<li style=\"margin-left:8px;margin-bottom:11px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Prodeals discounts on equipment &amp; gear and more!&nbsp;</span></span></span></span></span></li>\r\n\t</ul>\r\n\t</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><b><u><span style=\"color:#000000;\">HOW TO APPLY AT AMC</span></u></b></span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"color:#000000;\">Please include a resume and cover letter. No phone calls or agencies please.</span></span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\">The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.</span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><i><span style=\"color:#000000;\">The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.</span></i></span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n",
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    "description": "IT Help Desk Support Specialist\n\nReports to: Director of Technology Systems & Operations\n\n \n\nCalling all outdoor enthusiasts! Join the Appalachian Mou...",
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