IT Operations Analyst

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    "description": {
      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(10,10,10);background-color:rgb(254,254,254);font-size:12pt;white-space:pre-wrap;\">Why join Soluna?</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(10,10,10);background-color:rgb(254,254,254);font-size:12pt;white-space:pre-wrap;\">We are a diverse, driven team of entrepreneurs, energy experts, private equity leaders, storytellers and engineers. We are passionate about making the world greener and we have conviction about how we will bring change on a global scale.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(10,10,10);background-color:rgb(254,254,254);font-size:12pt;white-space:pre-wrap;\">We are equally as zealous about championing our teams, relentless about developing our people, and believe strongly that Soluna’s goals and commitment to our mission are strengthened by our employee’s voices. </span></p>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(10,10,10);background-color:rgb(254,254,254);font-size:12pt;white-space:pre-wrap;\">Soluna is on a mission to solve one of renewable energy’s biggest challenges: wasted power. Our data centers</span><span style=\"font-size:12pt;white-space:pre-wrap;\">&nbsp;</span><b><strong style=\"color:rgb(10,10,10);background-color:rgb(254,254,254);font-size:12pt;white-space:pre-wrap;\">convert excess</strong></b><span style=\"font-size:12pt;white-space:pre-wrap;\">&nbsp;</span><span style=\"color:rgb(10,10,10);background-color:rgb(254,254,254);font-size:12pt;white-space:pre-wrap;\">solar, hydro, and wind</span><span style=\"font-size:12pt;white-space:pre-wrap;\">&nbsp;</span><b><strong style=\"color:rgb(10,10,10);background-color:rgb(254,254,254);font-size:12pt;white-space:pre-wrap;\">energy into productive computational work</strong></b><span style=\"color:rgb(10,10,10);background-color:rgb(254,254,254);font-size:12pt;white-space:pre-wrap;\">, such as Bitcoin mining, artificial intelligence, and machine learning. By co-locating with renewable power sources, we bring demand directly to the source,</span><span style=\"font-size:12pt;white-space:pre-wrap;\">&nbsp;</span><b><strong style=\"color:rgb(10,10,10);background-color:rgb(254,254,254);font-size:12pt;white-space:pre-wrap;\">helping power plants increase revenue while contributing more megawatts to the grid.</strong></b><br><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">We are looking for an </span><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">IT Operations Analyst</strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> to join our world-class team.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">What You'll Do</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Our ideal IT Operations Analyst will be the technical backbone of Soluna's internal systems — owning identity management, security tooling, and compliance across a fast-moving organization. You'll work closely with the IT Director and our Managed Service Provider (MSP), serving as the internal authority for high-level configurations, audit readiness, and the processes that keep our technology stack secure and scalable.</span><br><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">This is a high-autonomy role for someone who thinks in systems, sweats the details, and takes genuine ownership. You won't just resolve incidents — you'll find the gaps before they become problems.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">You will:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Configure and maintain SAML/SSO integrations across our SaaS stack, serving as the lead for all identity and access management</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Manage Google Workspace security settings, including Admin Console investigations, domain-level controls, and the Security Investigation Tool</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Deploy and tune MDR/RMM tooling; maintain a strong, well-documented security posture</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Administer our enterprise password manager — user vaults, access policies, and company-wide password hygiene — and lead periodic Security Lunch &amp; Learns</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Enforce MFA standards and manage access control policies across the organization</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Own the Joiner-Mover-Leaver (JML) process end-to-end, ensuring Rippling is the source of truth and all downstream systems reflect it accurately</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Conduct quarterly User Access Reviews (UARs) to maintain SOX compliance and ensure off-boarding meets required timelines</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Build and maintain a comprehensive library of SOPs, IT policies, and system guides written clearly for both technical and non-technical audiences</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Review MSP ticket trends and SLA performance; when something recurs, you fix the process — not just the ticket</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Own hardware inventory auditing (PCs, laptops, peripherals) and ensure MSP records are accurate and up to date</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Lead monthly MSP service review meetings and serve as the internal escalation point for complex issues</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Handle advanced configurations in Microsoft 365, Slack, and Google Workspace that fall outside MSP scope</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Maintain the company intranet: content updates, guides, and internal resources</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Own the Joiner-Mover-Leaver (JML) process end-to-end, ensuring the HRIS system is the source of truth and all downstream systems reflect it accurately</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">What you need to get the job done:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Hands-on experience configuring SAML integrations — you know what an ACS URL, Entity ID, and X.509 certificate are without Googling them</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Strong working knowledge of Google Workspace Admin Console, including the Security Investigation Tool and Drive audit logs</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Solid Microsoft 365 administration experience</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Background working in a compliance-driven environment — SOX, ISO 27001, or similar</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Familiarity with MDR/EDR and RMM tools</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">A process-ownership mindset — you build systems that don't require you to be the hero every time</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Clear, concise technical writing skills for both engineers and end users</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Comfortable operating independently in a lean team environment</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Bonus points if you have:</strong></b></p><ul data-pattern=\"discCircleSquare\" 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0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Experience with Linux and Hypervisors</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Interest in Bitcoin, HPC, and renewable energy</span></li></ul>"
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