[MY] Intern, Data Analytics

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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">About the Team</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Doctor Anywhere's Operations team plays a vital role in driving the success of our TPA business. Our scope includes end-to-end claims processing, Letter of Guarantee (LOG) issuance, customer service, business processing, and panel network management. We support both virtual and in-person clinical services, ensuring smooth daily operations and swift resolution of any issues. Our focus is on delivering operational excellence and consistently providing a best-in-class customer experience keeping our customers at the heart of everything we do.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">About the role</span></p>\n<p><span style=\"font-size: 12pt\">We’re looking for a Data Analytics Intern who is curious, detail-oriented, and comfortable working with data to support operational and client reporting. You’ll assist in extracting, cleaning, and analysing datasets, maintaining dashboards, and identifying trends that help teams make better decisions.</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt\">You’ll work closely with Operations and Tech teams while gaining hands-on experience with tools such as Google BigQuery, Excel, and reporting platforms in a fast-paced healthcare technology environment.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">A summary of the key responsibilities are as follows</span><span style=\"color: rgb(29, 28, 29); font-weight: bold\">:</span></span></p>\n<p><span style=\"color: rgb(29, 28, 29); font-size: 12pt; font-weight: bold\">Data &amp; Reporting</span></p>\n<ul>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Extract, cleanse, validate, and analyze datasets from Google BigQuery</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Prepare and distribute monthly TPA operations reports</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Develop and maintain recurring dashboards for operations, performance, and client reporting</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Automate manual reporting processes to improve efficiency</span></li>\n</ul>\n<p><span style=\"color: rgb(29, 28, 29); font-size: 12pt; font-weight: bold\">Analysis &amp; Insights</span></p>\n<ul>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Analyze trends, identify anomalies, and provide basic insights for decision-making</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Support testing and validation for reporting enhancements, data fixes, and system changes</span></li>\n</ul>\n<p><span style=\"color: rgb(29, 28, 29); font-size: 12pt; font-weight: bold\">Documentation &amp; Standardization</span></p>\n<ul>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Clean up audit files to align with insurer/client standards</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Simplify exclusion lists for Tech Team updates</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Maintain documentation for reports, SQL queries, and reporting processes</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Ensure accuracy, consistency, and confidentiality of operational and client data</span></li>\n</ul>\n<p><span style=\"color: rgb(29, 28, 29); font-size: 12pt; font-weight: bold\">Collaboration &amp; Tools</span></p>\n<ul>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Work with cross-functional teams to gather reporting requirements</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Learn and use Confluence to update pages and documentation</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Escalate data or reporting issues to Tech Team when necessary</span></li>\n</ul>\n<p><span style=\"color: rgb(29, 28, 29); font-size: 12pt; font-weight: bold\">General Support</span></p>\n<ul>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Assist with ad hoc tasks or projects assigned by the Manager</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><br></span><br></p>\n<p><span style=\"color: rgb(29, 28, 29); font-size: 12pt; font-weight: bold\">About you</span></p>\n<ul>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Currently pursuing a Diploma or Degree in Data Analytics, Computer Science, Information Systems, Statistics, Mathematics, Business Analytics, or related fields.</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Basic understanding of database structures and SQL fundamentals, including data coding retrieval, table joins, filtering, aggregation, and query optimization</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\"> Familiarity with Google BigQuery and database/query tools such as DBeaver is an added advantage.</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Proficient in Microsoft Excel, including formulas, Pivot Tables, and data analysis functions.</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Knowledge of data visualisation tools such as Power BI, Tableau, or Looker Studio is an added advantage.</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Strong analytical thinking and problem-solving skills.</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Detail-oriented with good organisational and time management skills.</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Able to work independently and collaboratively in a fast-paced environment.</span></li>\n<li><span style=\"color: rgb(29, 28, 29); font-size: 12pt\">Good communication and interpersonal skills.</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"color: rgb(29, 28, 29); font-weight: bold\"><br></span></span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">About Doctor Anywhere</span></p>\n<p><span style=\"font-size: 12pt\">Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 2.5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health &amp; wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.</span></p>\n<p><span style=\"font-size: 12pt\">DA’s goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,000 corporate organisations, and 25 regional insurers we work with. Grounded in our motto “Keep Going, Keep Growing”, our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member. Join us in our mission to transform Southeast Asia’s healthcare future!</span></p>\n<p><br><span style=\"font-size: 12pt\">Not for you? We have other opportunities that may interest you or someone you know. Feel free to visit us at our careers page - https://doctoranywhere.com/job-listing/ for more information.</span></p>",
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