Home › Companies › Ejwl Dev7 Fa Us2 Oraclecloud Com CX › Assistant Operations Manager

Assistant Operations Manager

Ejwl Dev7 Fa Us2 Oraclecloud Com CX · Marana, AZ, United States; Ritz-Carlton Dove Mt Golf, Marana, AZ, US · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

Field	Value
Company	Ejwl Dev7 Fa Us2 Oraclecloud Com CX
Title	Assistant Operations Manager
Normalized title	-
Department / team	Rooms & Guest Services Operations
Location	Marana, AZ, United States
Work model	-
Employment type	Full Time
Salary	-
Status	active
ATS provider	Oracle Recruiting Cloud / Fusion HCM
Posted / first seen	2025-12-29 / 2026-05-31
Changed / last seen	2026-05-31 / 2026-06-06

Related slices

Page	What it contains	Open
Company jobs	Active postings from Ejwl Dev7 Fa Us2 Oraclecloud Com CX.	Open
Company breakdowns	Role, location, ATS, and work model facets for this company.	Open
ATS provider jobs	Active postings observed through Oracle Recruiting Cloud / Fusion HCM.	Open
Provider filtered search	The same provider as a filtered job collection.	Open
City jobs	Active postings in Marana.	Open
Department jobs	Active postings in Rooms & Guest Services Operations.	Open
Lifecycle events	Open, update, close, and reopen events for this posting.	Open
Original posting	Canonical source or apply URL captured from the ATS.	Open

Linked records

Company	Ejwl Dev7 Fa Us2 Oraclecloud Com CX
Source	a4fecd71-8cbb-4965-b95b-bddf5a25e68e
ATS provider	Oracle Recruiting Cloud / Fusion HCM

Description

Description JOB SUMMARY Hotel operations management generalist position that supports Front Desk (including Bell/Door Staff, Switchboard, AYS, and Concierge/Guest Services), Rooms (including Housekeeping, Recreation, and Laundry), Food and Beverage (including Restaurants, Bar/Lounge, and Room Service), Event Operations (including Event Services, Banquets and Event Technology). Understands brand standards and operations requirements for performance in each of the discipline areas. Coordinates labor scheduling and leads shifts across each discipline area depending on property need. Directs and works with employees to carry out guest arrival and departure procedures, supports operational needs of Restaurant, Bar, and other Food and Beverage Outlets, and leads setup and execution of meetings and events based on requirements and standards. Completes guest room inspections, provides operational feedback to employees who work front desk and food and beverage outlets, and holds Event Operations teams accountable for the execution of events based on guest expectations and event order standards. Accountable for supporting compliance with brand standards and legal obligations. Supports and leads shift teams to provide consistent, high quality service. Coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings. Communicates performance expectations and trains staff in processes. Assists more senior managers in completion of financial and administrative duties. Strives to continually improve guest/event and employee satisfaction and maximize financial performance. CANDIDATE PROFILE Education and Experience • High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area. OR • If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area. Preferred • Experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills. CORE WORK ACTIVITIES Assisting in Management of Front Desk, Housekeeping, and Guest Services Teams on an as needed basis • Leads daily Front Desk, Housekeeping, or Guest Services shift operations. • Assists in supervising an effective inspection program for all guestrooms and public space. • Attends all pertinent meetings (e.g., Staff, Forecast, Pre-Cons, Department). • Encourages and builds mutual trust, respect, and cooperation among team members. • Ensures knowledge and understanding of OSHA regulations are up to date. • Performs all duties at the Front Desk as necessary. • Supervises daily shift operations and ensures compliance with all housekeeping policies, standards and procedures. • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Assisting in Management of Food and Beverage Operations Activities associated with Restaurant, Bar/Lounge, and other Food and Beverage Outlets on an as needed basis • Opens and closes restaurant, bar, or food and beverage outlet shifts. • Supervises operations for all related areas in the absence of Director or Manager. • Adheres to and reinforces all standards, policies, and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.). • Assists floor staff during busy periods. • Applies and continually broadens knowledge of food and wine trends, and overall event presentation. • Communicates and executes departmental and hotel emergency procedures and monitors staff readiness with regard to safety procedures. • Ensures compliance with all Bar/Lounge and restaurant policies, standards and procedures. • Implements agreed upon beverage policy and procedures throughout the hotel. • Maintains food handling, sanitation and cleanliness standards. • Maintains standards for bartender and cocktail service. • Monitors departmental inventories and assets including par levels and maintenance of equipment. • Orders supplies for the department (e.g., china, glass, silver, buffet equipment, and other service equipment needs). • Monitors and enforces compliance with all local, state and Federal beverage and liquor laws. • Manages to achieve or exceed budgeted goals. • Motivates and encourages staff to solve guest and employee related concerns. • Performs all duties of restaurant employees and related departments as necessary. • Trains staff on cash handling, credit policies and procedures, and liquor control policies and procedures. • Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory. • Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Pre-Cons, Staff, Forecast, Department and Intradepartmental). Assisting in Management of Event Operations associated with Banquets, Event Services and Event Technology on an as needed basis • Ensures meeting and event rooms/space are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements. • Leads shifts and actively participates in the servicing of events. • Adheres to and reinforces all standards, policies, and procedures (Core Deliverables, SOPs, LSOPs, etc.). • Assists in maintaining the inventory of function room amenities (e.g., pads, pens, candy, water service) and other controllable supplies. • Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Staff, Forecast, Department and Intradepartmental). • Attends pre-event/pre-convention meetings as needed to understand group needs. • Communicates critical information to the Banquet, Event Services and Event Technology teams. • Conducts room function inspections prior to each event to ensure the room is set according to specifications. • Delegates tasks to ensure room sets are "on time" and meet Event Management Standards. • Ensures employee awareness of the event phase portion of the Event Satisfaction Survey and Guest Satisfaction Scores. • Maintains attendance log for Banquet, Event Service and Event Technology employees. • Manages departmental inventories and assets including par levels and maintenance of equipment. • Orders supplies for the department (e.g., china, glass, silver, buffet equipment, and other service equipment needs). • Schedules Banquet and Event Service staff to forecast and service standards, while maximizing profits. • Uses banquet beverage tools to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor. • Practices and executes brand specific meeting services program per Brand Standard (Redcoat Program, PlumPerfect Program, etc.) • Assists with the Event Technology/Audio Visual team when necessary in order to ensure customer satisfaction. • Works with Event Planning team to ensure flawless delivery of events. Executing Against Department Performance and Budgetary Goals • Understands departmental goals and assists in monitoring them and celebrating accomplishments. • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. • Supports management of departmental inventories and assets including par levels according to budget and business levels. • Manages to achieve or exceed budgeted goals. • Responsible for daily and cumulative financial performance. • Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. • Understands the impact of Operations on the overall hotel financial goals and objectives. • Uses budgets, operating statements and payroll progress reports as needed to assist in the management of Operations departments and teams. • Verifies accuracy of room rates to maximize revenue opportunities • Works effectively with the Engineering department on guest room, restaurant, or event space maintenance needs. Leading Teams in Day-to-Day Activities Holding Teams to High Work Standards while Modeling those Standards • Ensures knowledge and understanding of OSHA regulations are up to date. • Creates and nurtures a hotel environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. • Participates in the development and implementation of corrective action plans. Providing Exceptional Customer Service • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. • Meets and greets guests. • Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. • Understands night audit procedures and being able to comprehend and utilize reports as necessary. • Understands the functions of the Recreation, Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. • Understands the impact Banquet, Event Service and Event Technology operations has on the overall success of an event and manages activities to maximize customer satisfaction. Assisting in Human Resource Activities • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Participates in the employee performance appraisal process, assisting with the completion of annual performance reviews. • Supports training when appropriate. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Schedules employees to ensure shift coverage and meet business demands and productivity goals. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Organization At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Full job record

Job ID	72deb9ead4d0f3a4d2bdb71e71f37c2cf32bed08
Org ID	2fbf4bc5-3ae3-4eea-aa0a-f9e39735b98c
Source ID	a4fecd71-8cbb-4965-b95b-bddf5a25e68e
Board ID	a4fecd71-8cbb-4965-b95b-bddf5a25e68e
Provider	oracle_hcm
Provider Job Key	25202476
Title	Assistant Operations Manager
Normalized Title	—
Status	active
Active	yes
Location Text	Marana, AZ, United States; Ritz-Carlton Dove Mt Golf, Marana, AZ, US
Department	Rooms & Guest Services Operations
Team	—
Employment Type	full_time
Workplace Type	—
Remote Policy	—
Country	United States
Region	AZ
City	Marana
Salary Raw	Description JOB SUMMARY Hotel operations management generalist position that supports Front Desk (including Bell/Door Staff, Switchboard, AYS, and Concierge/Guest Services), Rooms (including Housekeeping, Recreation, and Laundry), Food and Beverage (including Restaurants, Bar/Lounge, and Room Service), Event Operations (including Event Services, Banquets and Event Technology). Understands brand standards and operations requirements for performance in each of the discipline areas. Coordinates labor scheduling and leads shifts across each discipline area depending on property need. Directs and works with employees to carry out guest arrival and departure procedures, supports operational needs of Restaurant, Bar, and other Food and Beverage Outlets, and leads setup and execution of meetings and events based on requirements and standards. Completes guest room inspections, provides operational feedback to employees who work front desk and food and beverage outlets, and holds Event Operations teams accountable for the execution of events based on guest expectations and event order standards. Accountable for supporting compliance with brand standards and legal obligations. Supports and leads shift teams to provide consistent, high quality service. Coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings. Communicates performance expectations and trains staff in processes. Assists more senior managers in completion of financial and administrative duties. Strives to continually improve guest/event and employee satisfaction and maximize financial performance. CANDIDATE PROFILE Education and Experience • High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area. OR • If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area. Preferred • Experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills. CORE WORK ACTIVITIES Assisting in Management of Front Desk, Housekeeping, and Guest Services Teams on an as needed basis • Leads daily Front Desk, Housekeeping, or Guest Services shift operations. • Assists in supervising an effective inspection program for all guestrooms and public space. • Attends all pertinent meetings (e.g., Staff, Forecast, Pre-Cons, Department). • Encourages and builds mutual trust, respect, and cooperation among team members. • Ensures knowledge and understanding of OSHA regulations are up to date. • Performs all duties at the Front Desk as necessary. • Supervises daily shift operations and ensures compliance with all housekeeping policies, standards and procedures. • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Assisting in Management of Food and Beverage Operations Activities associated with Restaurant, Bar/Lounge, and other Food and Beverage Outlets on an as needed basis • Opens and closes restaurant, bar, or food and beverage outlet shifts. • Supervises operations for all related areas in the absence of Director or Manager. • Adheres to and reinforces all standards, policies, and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.). • Assists floor staff during busy periods. • Applies and continually broadens knowledge of food and wine trends, and overall event presentation. • Communicates and executes departmental and hotel emergency procedures and monitors staff readiness with regard to safety procedures. • Ensures compliance with all Bar/Lounge and restaurant policies, standards and procedures. • Implements agreed upon beverage policy and procedures throughout the hotel. • Maintains food handling, sanitation and cleanliness standards. • Maintains standards for bartender and cocktail service. • Monitors departmental inventories and assets including par levels and maintenance of equipment. • Orders supplies for the department (e.g., china, glass, silver, buffet equipment, and other service equipment needs). • Monitors and enforces compliance with all local, state and Federal beverage and liquor laws. • Manages to achieve or exceed budgeted goals. • Motivates and encourages staff to solve guest and employee related concerns. • Performs all duties of restaurant employees and related departments as necessary. • Trains staff on cash handling, credit policies and procedures, and liquor control policies and procedures. • Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory. • Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Pre-Cons, Staff, Forecast, Department and Intradepartmental). Assisting in Management of Event Operations associated with Banquets, Event Services and Event Technology on an as needed basis • Ensures meeting and event rooms/space are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements. • Leads shifts and actively participates in the servicing of events. • Adheres to and reinforces all standards, policies, and procedures (Core Deliverables, SOPs, LSOPs, etc.). • Assists in maintaining the inventory of function room amenities (e.g., pads, pens, candy, water service) and other controllable supplies. • Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Staff, Forecast, Department and Intradepartmental). • Attends pre-event/pre-convention meetings as needed to understand group needs. • Communicates critical information to the Banquet, Event Services and Event Technology teams. • Conducts room function inspections prior to each event to ensure the room is set according to specifications. • Delegates tasks to ensure room sets are "on time" and meet Event Management Standards. • Ensures employee awareness of the event phase portion of the Event Satisfaction Survey and Guest Satisfaction Scores. • Maintains attendance log for Banquet, Event Service and Event Technology employees. • Manages departmental inventories and assets including par levels and maintenance of equipment. • Orders supplies for the department (e.g., china, glass, silver, buffet equipment, and other service equipment needs). • Schedules Banquet and Event Service staff to forecast and service standards, while maximizing profits. • Uses banquet beverage tools to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor. • Practices and executes brand specific meeting services program per Brand Standard (Redcoat Program, PlumPerfect Program, etc.) • Assists with the Event Technology/Audio Visual team when necessary in order to ensure customer satisfaction. • Works with Event Planning team to ensure flawless delivery of events. Executing Against Department Performance and Budgetary Goals • Understands departmental goals and assists in monitoring them and celebrating accomplishments. • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. • Supports management of departmental inventories and assets including par levels according to budget and business levels. • Manages to achieve or exceed budgeted goals. • Responsible for daily and cumulative financial performance. • Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. • Understands the impact of Operations on the overall hotel financial goals and objectives. • Uses budgets, operating statements and payroll progress reports as needed to assist in the management of Operations departments and teams. • Verifies accuracy of room rates to maximize revenue opportunities • Works effectively with the Engineering department on guest room, restaurant, or event space maintenance needs. Leading Teams in Day-to-Day Activities Holding Teams to High Work Standards while Modeling those Standards • Ensures knowledge and understanding of OSHA regulations are up to date. • Creates and nurtures a hotel environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. • Participates in the development and implementation of corrective action plans. Providing Exceptional Customer Service • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. • Meets and greets guests. • Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. • Understands night audit procedures and being able to comprehend and utilize reports as necessary. • Understands the functions of the Recreation, Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. • Understands the impact Banquet, Event Service and Event Technology operations has on the overall success of an event and manages activities to maximize customer satisfaction. Assisting in Human Resource Activities • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Participates in the employee performance appraisal process, assisting with the completion of annual performance reviews. • Supports training when appropriate. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Schedules employees to ensure shift coverage and meet business demands and productivity goals. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Organization At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Salary Min	—
Salary Max	—
Salary Currency	—
Salary Period	day
Source URL	https://ejwl-dev7.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/25202476
Apply URL	https://ejwl-dev7.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/25202476
First Seen At	2026-05-31 18:10:19Z
Last Seen At	2026-06-06 11:36:50Z
Last Checked At	2026-06-06 11:36:50Z
Last Changed At	2026-05-31 18:10:19Z
Inactive At	—
Source Posted At	2025-12-29 14:49:33Z
Source Updated At	—
Raw Payload Uri	s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=ejwl-dev7.fa.us2.oraclecloud.com\|CX/date=2026-06-06/2026-06-06T11-31-56-894Z-060619b7d3711a518fa914efd2b981f31ccb0d147b0dd5a995c81f1e643f6942.json

Event Fields

{
  "content_hash": "5a9f5989aaced5d85ccdd537a8d56e10f9eb427cc63259ca8776f893a9efcd63",
  "source_hash": "fdc59864c555e844519cf9352afe873be572d7b1111019ef5f23d68e7d3153c3",
  "last_changed_at": "2026-05-31T18:10:19.634Z",
  "active_status": "active"
}

Parsed Structured

{
  "language": "en",
  "location": {
    "raw": "Marana, AZ, United States",
    "city": "Marana",
    "region": "AZ",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T11:36:48.954Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Marana, AZ, United States",
      "city": "Marana",
      "region": "AZ",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": null
}

Extensions

{}

Native Structured

{
  "detail": {
    "Id": "25202476",
    "Title": "Assistant Operations Manager",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": "Rooms & Guest Services Operations",
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": null,
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": null,
    "HotJobFlag": false,
    "StudyLevel": null,
    "WorkMonths": null,
    "WorkerType": null,
    "GeographyId": 300000002263996,
    "JobFamilyId": 300000120365189,
    "JobFunction": "Management - Operations",
    "JobSchedule": "Full time",
    "BusinessUnit": null,
    "ContractType": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": "US",
        "Region1": "Pima",
        "Region2": "AZ",
        "Region3": null,
        "Building": null,
        "Latitude": "32.47793",
        "Longitude": "-111.12894",
        "LocationId": 300000122214735,
        "PostalCode": "85658",
        "TownOrCity": "Marana",
        "AddressLine1": "15000 N Secret Springs Dr",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "Ritz-Carlton Dove Mt Golf"
      }
    ],
    "ContentLocale": "en",
    "HiringManager": null,
    "LegalEmployer": null,
    "RequisitionId": 300026715823261,
    "WorkplaceType": "",
    "BusinessUnitId": 300000016404256,
    "OrganizationId": 300000016409732,
    "GeographyNodeId": 100064420009042,
    "JobFunctionCode": "21",
    "LegalEmployerId": 300000012027306,
    "PrimaryLocation": "Marana, AZ, United States",
    "RequisitionType": "Management",
    "NumberOfOpenings": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ExternalContactName": null,
    "ShortDescriptionStr": "",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": null,
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [
      {
        "Value": "$26.44 - $32.69 per hour",
        "Prompt": "Pay Range (US/Canada/EMEA)",
        "ControlType": "TextArea",
        "SequenceNumber": 27
      },
      {
        "Value": "Y",
        "Prompt": "Bonus Eligible?",
        "ControlType": "Checkbox",
        "SequenceNumber": 28
      },
      {
        "Value": "N",
        "Prompt": "Stock Package?",
        "ControlType": "Checkbox",
        "SequenceNumber": 29
      }
    ],
    "ApplyWhenNotPostedFlag": true,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<div>\n <p><strong>JOB SUMMARY</strong></p>\n <p>Hotel operations management generalist position that supports Front Desk (including Bell/Door Staff, Switchboard, AYS, and Concierge/Guest Services), Rooms (including Housekeeping, Recreation, and Laundry), Food and Beverage (including Restaurants, Bar/Lounge, and Room Service), Event Operations (including Event Services, Banquets and Event Technology). Understands brand standards and operations requirements for performance in each of the discipline areas. Coordinates labor scheduling and leads shifts across each discipline area depending on property need. Directs and works with employees to carry out guest arrival and departure procedures, supports operational needs of Restaurant, Bar, and other Food and Beverage Outlets, and leads setup and execution of meetings and events based on requirements and standards. Completes guest room inspections, provides operational feedback to employees who work front desk and food and beverage outlets, and holds Event Operations teams accountable for the execution of events based on guest expectations and event order standards. Accountable for supporting compliance with brand standards and legal obligations. Supports and leads shift teams to provide consistent, high quality service. Coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings. Communicates performance expectations and trains staff in processes. Assists more senior managers in completion of financial and administrative duties. Strives to continually improve guest/event and employee satisfaction and maximize financial performance.</p>\n <p></p>\n <p><strong>CANDIDATE PROFILE</strong></p>\n <p></p>\n <p>Education and Experience</p>\n <p>• High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area.</p>\n <p>OR</p>\n <p></p>\n <p>• If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area.</p>\n <p></p>\n <p></p>\n <p><strong>Preferred </strong></p>\n <p>• Experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills.</p>\n <p></p>\n <p><strong>CORE WORK ACTIVITIES </strong></p>\n <p><strong>Assisting in Management of Front Desk, Housekeeping, and Guest Services Teams on an as needed basis</strong></p>\n <p>• Leads daily Front Desk, Housekeeping, or Guest Services shift operations.</p>\n <p>• Assists in supervising an effective inspection program for all guestrooms and public space.</p>\n <p>• Attends all pertinent meetings (e.g., Staff, Forecast, Pre-Cons, Department).</p>\n <p>• Encourages and builds mutual trust, respect, and cooperation among team members.</p>\n <p>• Ensures knowledge and understanding of OSHA regulations are up to date.</p>\n <p>• Performs all duties at the Front Desk as necessary.</p>\n <p>• Supervises daily shift operations and ensures compliance with all housekeeping policies, standards and procedures.</p>\n <p>• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.</p>\n <p>• Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.</p>\n <p>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>\n <p></p>\n <p><strong>Assisting in Management of Food and Beverage Operations Activities associated with Restaurant, Bar/Lounge, and other Food and Beverage Outlets on an as needed basis </strong></p>\n <p>• Opens and closes restaurant, bar, or food and beverage outlet shifts.</p>\n <p>• Supervises operations for all related areas in the absence of Director or Manager.</p>\n <p>• Adheres to and reinforces all standards, policies, and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.).</p>\n <p>• Assists floor staff during busy periods.</p>\n <p>• Applies and continually broadens knowledge of food and wine trends, and overall event presentation.</p>\n <p>• Communicates and executes departmental and hotel emergency procedures and monitors staff readiness with regard to safety procedures.</p>\n <p>• Ensures compliance with all Bar/Lounge and restaurant policies, standards and procedures.</p>\n <p>• Implements agreed upon beverage policy and procedures throughout the hotel.</p>\n <p>• Maintains food handling, sanitation and cleanliness standards.</p>\n <p>• Maintains standards for bartender and cocktail service.</p>\n <p>• Monitors departmental inventories and assets including par levels and maintenance of equipment.</p>\n <p>• Orders supplies for the department (e.g., china, glass, silver, buffet equipment, and other service equipment needs).</p>\n <p>• Monitors and enforces compliance with all local, state and Federal beverage and liquor laws.</p>\n <p>• Manages to achieve or exceed budgeted goals.</p>\n <p>• Motivates and encourages staff to solve guest and employee related concerns.</p>\n <p>• Performs all duties of restaurant employees and related departments as necessary.</p>\n <p>• Trains staff on cash handling, credit policies and procedures, and liquor control policies and procedures.</p>\n <p>• Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue &amp; returns, food standards, and period end inventory.</p>\n <p>• Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Pre-Cons, Staff, Forecast, Department and Intradepartmental).</p>\n <p></p>\n <p><strong>Assisting in Management of Event Operations associated with Banquets, Event Services and Event Technology on an as needed basis</strong></p>\n <p>• Ensures meeting and event rooms/space are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements.</p>\n <p>• Leads shifts and actively participates in the servicing of events.</p>\n <p>• Adheres to and reinforces all standards, policies, and procedures (Core Deliverables, SOPs, LSOPs, etc.).</p>\n <p>• Assists in maintaining the inventory of function room amenities (e.g., pads, pens, candy, water service) and other controllable supplies.</p>\n <p>• Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Staff, Forecast, Department and Intradepartmental).</p>\n <p>• Attends pre-event/pre-convention meetings as needed to understand group needs.</p>\n <p>• Communicates critical information to the Banquet, Event Services and Event Technology teams.</p>\n <p>• Conducts room function inspections prior to each event to ensure the room is set according to specifications.</p>\n <p>• Delegates tasks to ensure room sets are \"on time\" and meet Event Management Standards.</p>\n <p>• Ensures employee awareness of the event phase portion of the Event Satisfaction Survey and Guest Satisfaction Scores.</p>\n <p>• Maintains attendance log for Banquet, Event Service and Event Technology employees.</p>\n <p>• Manages departmental inventories and assets including par levels and maintenance of equipment.</p>\n <p>• Orders supplies for the department (e.g., china, glass, silver, buffet equipment, and other service equipment needs).</p>\n <p>• Schedules Banquet and Event Service staff to forecast and service standards, while maximizing profits.</p>\n <p>• Uses banquet beverage tools to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.</p>\n <p>• Practices and executes brand specific meeting services program per Brand Standard (Redcoat Program, PlumPerfect Program, etc.)</p>\n <p>• Assists with the Event Technology/Audio Visual team when necessary in order to ensure customer satisfaction.</p>\n <p>• Works with Event Planning team to ensure flawless delivery of events.</p>\n <p></p>\n <p><strong>Executing Against Department Performance and Budgetary Goals </strong></p>\n <p>• Understands departmental goals and assists in monitoring them and celebrating accomplishments.</p>\n <p>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p>\n <p>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.</p>\n <p>• Supports management of departmental inventories and assets including par levels according to budget and business levels.</p>\n <p>• Manages to achieve or exceed budgeted goals.</p>\n <p>• Responsible for daily and cumulative financial performance.</p>\n <p>• Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.</p>\n <p>• Understands the impact of Operations on the overall hotel financial goals and objectives.</p>\n <p>• Uses budgets, operating statements and payroll progress reports as needed to assist in the management of Operations departments and teams.</p>\n <p>• Verifies accuracy of room rates to maximize revenue opportunities</p>\n <p>• Works effectively with the Engineering department on guest room, restaurant, or event space maintenance needs.</p>\n <p></p>\n <p><strong>Leading Teams in Day-to-Day Activities Holding Teams to High Work Standards while Modeling those Standards</strong></p>\n <p>• Ensures knowledge and understanding of OSHA regulations are up to date.</p>\n <p>• Creates and nurtures a hotel environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.</p>\n <p>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</p>\n <p>• Participates in the development and implementation of corrective action plans.</p>\n <p></p>\n <p><strong>Providing Exceptional Customer Service</strong></p>\n <p>• Encourages employees to provide excellent customer service within guidelines.</p>\n <p>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.</p>\n <p>• Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.</p>\n <p>• Meets and greets guests.</p>\n <p>• Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.</p>\n <p>• Understands night audit procedures and being able to comprehend and utilize reports as necessary.</p>\n <p>• Understands the functions of the Recreation, Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.</p>\n <p>• Understands the impact Banquet, Event Service and Event Technology operations has on the overall success of an event and manages activities to maximize customer satisfaction.</p>\n <p></p>\n <p><strong>Assisting in Human Resource Activities</strong></p>\n <p>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>\n <p>• Participates in the employee performance appraisal process, assisting with the completion of annual performance reviews.</p>\n <p>• Supports training when appropriate.</p>\n <p>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</p>\n <p>• Schedules employees to ensure shift coverage and meet business demands and productivity goals.</p>\n <p></p>\n</div>\n<div>\n &nbsp;\n</div><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</em>",
    "ObjectVerNumberProfile": null,
    "PrimaryLocationCountry": "US",
    "CorporateDescriptionStr": "",
    "ExternalPostedStartDate": "2025-12-29T14:49:33+00:00",
    "ExternalQualificationsStr": "",
    "InternalQualificationsStr": "",
    "OrganizationDescriptionStr": "At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. \n<div>\n &nbsp; <br/>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.\n</div>\n<div>\n &nbsp; <br/>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.\n</div>\n<div>\n &nbsp; <br/>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.\n</div>",
    "primaryLocationCoordinates": [
      {
        "Latitude": "32.46057",
        "Longitude": "-111.21797",
        "CountryCode": "US",
        "GeographyId": 300000002263996,
        "GeographyNodeId": 100064420009042
      }
    ],
    "ExternalResponsibilitiesStr": "",
    "InternalResponsibilitiesStr": "",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "25202476",
    "Title": "Assistant Operations Manager",
    "JobType": null,
    "Distance": 1766966400000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 3,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2025-12-29",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 300000002263996,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": "US",
        "Region1": "Pima",
        "Region2": "AZ",
        "Region3": null,
        "Building": null,
        "Latitude": 32.47793,
        "Longitude": -111.12894,
        "LocationId": 300000122214735,
        "PostalCode": "85658",
        "TownOrCity": "Marana",
        "AddressLine1": "15000 N Secret Springs Dr",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "Ritz-Carlton Dove Mt Golf"
      }
    ],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "",
    "BusinessUnitId": 300000016404256,
    "OrganizationId": 300000016409732,
    "PostingEndDate": null,
    "LegalEmployerId": 300000012027306,
    "PrimaryLocation": "Marana, AZ, United States",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": "",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "US",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://ejwl-dev7.fa.us2.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2225202476%22,siteNumber=CX",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 17671
  },
  "detail_errors": []
}

Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/72deb9ead4d0f3a4d2bdb71e71f37c2cf32bed08?include=descriptionJSON

GET https://api.bluedoor.sh/job-postings/v1/orgs/2fbf4bc5-3ae3-4eea-aa0a-f9e39735b98cJSON

GET https://api.bluedoor.sh/job-postings/v1/sources/a4fecd71-8cbb-4965-b95b-bddf5a25e68eJSON

GET https://api.bluedoor.sh/job-postings/v1/jobs/72deb9ead4d0f3a4d2bdb71e71f37c2cf32bed08/eventsJSON

Docs · Get an API key