Strategic Account Manager

{
  "content_hash": "561632732b0d1de01c0456a020d987cf7a8325034715d24478367b7fc005855b",
  "source_hash": "2f57f2a2a1451fe73ec9d7fa1d41d58475ad300062a92ed9e9c43e1ec92b7fa3",
  "last_changed_at": "2026-05-30T05:49:26.752Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "United States",
    "city": null,
    "region": null,
    "country": "United States",
    "is_remote": true,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:22:31.573Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "United States",
      "city": null,
      "region": null,
      "country": "United States",
      "is_remote": true,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "264",
    "isRemote": null,
    "location": {
      "city": null,
      "state": null
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": "United States",
      "province": null
    },
    "departmentId": "18609",
    "locationType": "1",
    "jobOpeningName": "Strategic Account Manager",
    "departmentLabel": "Growth",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": null,
      "state": null,
      "postalCode": null,
      "addressCountry": null
    },
    "datePosted": "2026-04-16",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": "United States",
      "countryId": "1"
    },
    "description": "<p><span style=\"font-weight: bold\">About the Role </span> </p>\n<p> <br>As a Strategic Account Manager, you will play a pivotal role in fostering long-term client relationships, driving data-driven discussions, and identifying growth opportunities within our embedded account base. You will act as a trusted advisor to our clients, ensuring a seamless experience while coordinating operational goals, performance measures, and contract implementations. This role directly supports SafeRide’s mission by strengthening payer partnerships and improving access to care through high-quality transportation solutions.  </p>\n<p> <br></p>\n<p><span style=\"font-weight: bold\">Job Responsibilities </span></p>\n<p> <br>Serve as the primary client liaison and strategic thought partner for assigned accounts, building trusted relationships<br>Lead data-driven conversations with clients to enhance membership services and overall performance<br>Identify and drive expansion opportunities within the embedded account base in partnership with Sales<br>Lead expansion implementations in coordination with Strategic Accounts leadership<br>Partner with Operations to define, implement, and monitor performance measures and operational goals<br>Proactively identify, address, and resolve operational and account-related issues<br>Provide performance insights and growth recommendations to internal leadership<br>Support contract management, including renewals and new agreements, ensuring alignment with operational feasibility<br>Facilitate contract implementation, training, and compliance requirements<br>Lead development of operational procedures and project management initiatives tied to client contracts<br>    <br><span style=\"font-weight: bold\">Required Qualifications:  </span></p>\n<p> <br>Bachelor’s degree or equivalent experience<br>3+ years of experience in Customer Success or Account Management within healthcare, B2B SaaS, or enterprise technology<br>Experience managing accounts with an Annual Contract Value (ACV) of $500K or greater<br>Strong written and verbal communication skills<br>Analytical mindset with ability to interpret data and drive insights<br>Ability to manage multiple stakeholders and build consensus across teams<br>Strong organizational and project management skills<br>Willingness to travel up to 1x per month<br>   <br><span style=\"font-weight: bold\">Preferred Qualifications   </span> </p>\n<p><br>Experience in consulting or solutions architecture<br>Experience with HubSpot or other CRM platforms<br>Experience working in fast-paced, high-growth environments<br>  <br><span style=\"font-weight: bold\">Benefits:  </span></p>\n<p> <br>We offer a remote-first work environment, competitive compensation, and comprehensive benefits including:</p>\n<p>Career growth and development opportunities in a mission-driven organization<br>Competitive salary, annual bonus opportunities, and equity options<br>Comprehensive medical, dental, and vision insurance<br>401(k) with company match<br>Generous PTO, paid company holidays, and paid parental leave.</p>\n<p>    <br><span style=\"font-weight: bold\">About Us:  </span></p>\n<p><span style=\"font-weight: bold\">  </span><br>SafeRide Health is a technology and services company dedicated to reducing barriers to care by improving the delivery of non-emergency medical transportation to people across America. SafeRide employs proprietary technology, paired with a nationwide network of vetted transportation providers. This enables payers and health systems to deliver cost-effective, on-demand transportation intelligently, enhancing the patient experience in the process. SafeRide serves the largest Medicare Advantage, Medicaid, and provider programs in the country. Learn more at www.saferidehealth.com.    <br></p>",
    "compensation": null,
    "departmentId": "18609",
    "locationType": "1",
    "seekPromoted": false,
    "jobCategoryId": "18454",
    "jobOpeningName": "Strategic Account Manager",
    "departmentLabel": "Growth",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://saferidehealth.bamboohr.com/careers/264",
    "employmentStatusLabel": "Full-Time"
  }
}