MANAGER, NURSING

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    "description": "<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>About Us:</strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right. </span></span><br />\n </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Our Mission:</strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues. </span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>About the Role:</strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The Manager of Clinical Operations Nursing is a frontline nursing leader responsible for overseeing the daily clinical operations, staffing execution, and performance management of nursing services. This role translates nursing strategy into reliable, high-quality daily practice—ensuring safe staffing, efficient patient flow, strong clinical standards, and a culture of accountability.</span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Reporting to Nursing Leadership, the Nurse Manager provides hands-on operational leadership on the clinical floors and partners closely with Nursing Supervisors to support staff performance, workflow efficiency, training, documentation quality, and issue resolution. While the Director of Nursing sets strategic direction, this role ensures operational follow-through and real-time problem-solving.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Key Responsibilities:  </strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">As a Manager of Clinical Operations Nursing, your responsibilities will include:</span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Clinical Operations &amp; Staffing</strong></span></span></p>\n\n<ul>\n\t<li>\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Provide daily oversight of nursing services to ensure safe staffing, smooth patient flow, and adherence to clinical workflows</span></span></p>\n\t</li>\n\t<li>\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Collaborate with Nursing Supervisors on scheduling execution, addressing call-outs and coverage gaps in real time</span></span></p>\n\t</li>\n\t<li>\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Serve as an on-site operational resource to troubleshoot clinical, staffing, and patient-care concerns</span></span></p>\n\t</li>\n</ul>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Leadership &amp; Performance Management</strong></span></span></p>\n\n<ul>\n\t<li>\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Directly supervise designated nursing staff and oversee Nursing Supervisors’ management of clinical teams</span></span></p>\n\t</li>\n\t<li>\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Complete 90-day evaluations for new staff and ensure timely completion of ongoing performance reviews</span></span></p>\n\t</li>\n\t<li>\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Address performance concerns promptly in partnership with HR and Nursing Leadership</span></span></p>\n\t</li>\n\t<li>\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Foster a culture of professionalism, accountability, and psychological safety</span></span></p>\n\t</li>\n</ul>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Training &amp; Quality Oversight</strong></span></span></p>\n\n<ul>\n\t<li>\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Coordinate onboarding, training, and competency validation for LPNs, MAs, and other nursing staff</span></span></p>\n\t</li>\n\t<li>\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ensure annual competencies, chart reviews, and peer reviews are completed accurately and on schedule</span></span></p>\n\t</li>\n\t<li>\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Partner with Quality Management to implement and monitor quality improvement initiatives</span></span></p>\n\t</li>\n\t<li>\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Support audits, regulatory reviews, and compliance with DOH and other regulatory standards</span></span></p>\n\t</li>\n</ul>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Patient Care &amp; Clinical Presence</strong></span></span></p>\n\n<ul>\n\t<li>\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Serve as escalation point for patient concerns related to nursing services</span></span></p>\n\t</li>\n\t<li>\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Provide coaching on clinical standards, documentation quality, and patient-centered care</span></span></p>\n\t</li>\n\t<li>\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintain two clinical sessions per week to remain connected to frontline workflows (may include rooming, phlebotomy, point-of-care testing, and triage)</span></span></p>\n\t</li>\n</ul>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Additional Leadership Responsibilities</strong></span></span></p>\n\n<ul>\n\t<li>\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Participate in operational initiatives related to access, staffing, and care delivery</span></span></p>\n\t</li>\n\t<li>\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Prepare reports related to nursing operations and quality metrics</span></span></p>\n\t</li>\n\t<li>\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Provide interdepartmental support during Administrator-on-Duty rotations</span></span></p>\n\t</li>\n\t<li>\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Serve as Site Infection Control Lead and coordinate annual Flu Clinics and employee vaccinations</span></span></p>\n\t</li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Work Schedule: </strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">This is a full-time. </span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Benefits: </strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Salary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan. </span></span></p>",
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