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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><div><strong><span style=\"font-size: 16px;\">ENTERPRISE: </span></strong><span style=\"white-space: pre; font-size: 16px;\"><strong>&nbsp;</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span><span style=\"font-size: 16px;\">FMYNE We-ko-pa Casino Resort<br><br></span><p><span style=\"font-size: 16px;\"><strong>JOB TITLE:&nbsp;</strong></span><span style=\"white-space: pre; font-size: 16px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span><span style=\"font-size: 16px;\">Sports and Entertainment Bar Host</span></p><p><span style=\"font-size: 16px;\"><strong>DEPARTMENT NAME:&nbsp;</strong></span><span style=\"white-space: pre; font-size: 16px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-size: 16px;\">WCR Food and Beverage</span></p><p><span style=\"font-size: 16px;\"><strong>REPORTS TO:</strong>&nbsp;</span><span style=\"white-space: pre; font-size: 16px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span><span style=\"font-size: 16px;\">Sports and Entertainment Supervisor</span></p><p><span style=\"font-size: 16px;\"><strong>SALARY:&nbsp;</strong></span><span style=\"white-space: pre; font-size: 16px;\"><strong>&nbsp; &nbsp;</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span><span style=\"font-size: 16px;\">$16.00</span></p><p><span style=\"font-size: 16px;\"><strong>POSITION STATUS:&nbsp;</strong></span><span style=\"white-space: pre; font-size: 16px;\">&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span><span style=\"font-size: 16px;\">Regular Full-Time NON-EXEMPT</span></p><p><span style=\"font-size: 16px;\"><strong>HOURS PER WEEK:</strong></span><span style=\"white-space: pre; font-size: 16px;\"><strong>&nbsp;</strong>&nbsp; &nbsp; &nbsp; &nbsp;</span><span style=\"font-size: 16px;\">40</span></p><p><span style=\"font-size: 16px;\"><br></span></p><p id=\"isPasted\"><span style=\"font-size: 16px;\"><strong><u>POSITION DESCRIPTION:</u></strong></span></p><p><span style=\"font-size: 16px;\">Essential Duties may include tasks, knowledge, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and does not comprehensively list all functions and tasks performed by the position in this class.</span></p><p><span style=\"font-size: 16px;\">Under the direction of the Sports Bar Supervisor, the WKP Sports Bar Host is responsible for providing the highest level of hospitality while seating guests and assisting with ticketed events in the WKP Sports and Entertainment Restaurant. This includes confirming all reservation and party information, special requests, and needs by the guest. In addition, the Sports Bar Host will be responsible for maintaining seating rotations, requests, and table plots in the Sports Bar restaurant. The Sports Bar Host will also be responsible for organizing and scanning pre-ordered tickets, selling tickets to patrons for events, and maintaining documentation for all ticketed events. The Sports Bar Host always maintains a clean and organized station. The Sports Bar host must be fully trained in the restaurant ticket system and be able to make accurate reservations in the system. The Host will assist with communication with large groups and VIP guests to management and the kitchen. The Sports Bar host must be highly skilled and passionate about guest service and will be required to be fully knowledgeable of all menu items, including food, cocktails, spirits, beer, and wine offerings of the specialty restaurant. The Fine Dining Host will assist with carrying out or to-go orders for the bartender when necessary. The Sports Bar Host will assist with all questions or needs for the guests during their dining experience as it relates to property questions, entertainment, resort happenings, and more. The Sports bar host must be able to perform duties in all casino and resort outlets as designated by business demands. &nbsp;Will always maintain the highest level of service standards to provide the best dining experience in the area. Our team will always demonstrate and promote our We-Ko-Pa-Way Service Culture.</span></p><p><span style=\"white-space: pre; font-size: 16px;\">&nbsp; &nbsp;&nbsp;</span></p><p><span style=\"font-size: 16px;\"><strong><u>ESSENTIAL DUTIES:</u></strong></span></p><p><span style=\"font-size: 16px;\">Provides exceptional guest service to both external and internal guests by maintaining and exhibiting the Casino Resort We-Ko-Pa Way Service Standards: Smile and Greet, Name and Meet, Thank you, and Goodbye.</span></p><p><span style=\"font-size: 16px;\">Accountable to all standards outlined in the We-Ko-Pa Way Casino Resort service guide.</span></p><p><span style=\"font-size: 16px;\">Will be able to thoroughly explain, spiel, and upsell the menu and discuss the ingredients with all guests inquiring about the restaurant.</span></p><p><span style=\"font-size: 16px;\">Must be fully knowledgeable of all events, games, ticketed concerts, shows, etc. in the venue.</span></p><p><span style=\"font-size: 16px;\">Will execute all opening and closing side work, including table plots and floor plans, daily.</span></p><p><span style=\"font-size: 16px;\">Must ensure inventory of all menus to ensure they are clean and free from debris.</span></p><p><span style=\"font-size: 16px;\">Will engage in the art of upselling and guiding guests in their entertainment, sports, and dining experience as well as the property.</span></p><p><span style=\"font-size: 16px;\">Will ensure the accuracy of all to-go orders when required.</span></p><p><span style=\"font-size: 16px;\">Will ensure proper rotation based on restaurant SOPs and ensure proper plotting of all tables, requests, and special accommodations.&nbsp;</span></p><p><span style=\"font-size: 16px;\">Will provide a memorable experience to each guest through heartfelt hospitality.</span></p><p><span style=\"font-size: 16px;\">Will assist in maintaining the cleanliness of the host stand, service stations, dining room, and bar area.</span></p><p><span style=\"font-size: 16px;\">Must be fully knowledgeable of all restaurant menus, ingredients, allergens, and presentations.</span></p><p><span style=\"font-size: 16px;\">Addresses all food, beverage, or service-related guest issues and utilizes creativity and resources available to maintain optimum satisfaction.</span></p><p><span style=\"font-size: 16px;\">Works on the floor 80% of the time with a &ldquo;hands-on&rdquo; mentality for guest service.</span></p><p><span style=\"font-size: 16px;\">Must be knowledgeable of all health department standards.</span></p><p><span style=\"font-size: 16px;\">Must receive and have a current Food Handler Card at all times.</span></p><p><span style=\"font-size: 16px;\">Must complete and maintain DRAM certification or another state-recognized training institution for alcohol safety.</span></p><p><span style=\"font-size: 16px;\">Must complete specialty restaurant training and follow all restaurant-specific training and SOPs.</span></p><p><span style=\"font-size: 16px;\">Assists in banquet and catering events for the department.</span></p><p><span style=\"font-size: 16px;\">Performs other related duties as required by the department.</span></p><p><span style=\"font-size: 16px;\">Follows all health and safety guidelines to ensure 100% compliance.</span></p><p><span style=\"font-size: 16px;\">Must be able to lift more than 50 pounds and push or pull 100.</span></p><p><span style=\"font-size: 16px;\">Must be able to obtain and maintain State/Tribal License (including extensive background check).</span></p><p><span style=\"font-size: 16px;\">Must pass a pre-employment drug test.</span></p><p><span style=\"font-size: 16px;\"><br></span></p><p><span style=\"font-size: 16px;\"><strong><u>EDUCATION AND/OR EXPERIENCE:</u></strong></span></p><p><span style=\"font-size: 16px;\">One year in hospitality and a guest service setting is preferred.</span></p><p><span style=\"font-size: 16px;\">4 or 5-diamond hospitality experience preferred.</span></p><p><span style=\"font-size: 16px;\">Must be able to execute high-end service at a 4-diamond level daily.</span></p><p><span style=\"font-size: 16px;\">Strong communication skills and passion for hospitality.</span></p><p><span style=\"font-size: 16px;\">Must have strong administrative skills.</span></p><p><span style=\"font-size: 16px;\">Self-motivated with attention to detail</span></p><p><span style=\"font-size: 16px;\">Knowledge of reservation systems is preferred.</span></p><p><span style=\"font-size: 16px;\">4-Diamond resort or casino experience preferred.</span></p><p><span style=\"font-size: 16px;\"><br></span></p><p><span style=\"font-size: 16px;\"><strong><u>INDIAN PREFERENC</u></strong>E: &nbsp; &nbsp;&nbsp;</span></p><p><span style=\"font-size: 16px;\">Preference will be given to qualified applicants who are members of federally recognized Indian tribes. To be considered for Indian Preference, you must submit your Certificate of Indian Blood (CIB) with your application.</span></p><p><span style=\"font-size: 16px;\"><br></span></p><p><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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