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HomeCompaniesAnthony & Sylvan PoolsSwimming Pool Warranty Manager

Swimming Pool Warranty Manager

Anthony & Sylvan Pools · Charlotte, NC, United States · On Site · Active · Rippling ATS

Job facts

FieldValue
CompanyAnthony & Sylvan Pools
TitleSwimming Pool Warranty Manager
Normalized title-
Department / teamOperations
LocationCharlotte, NC, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerRippling ATS
Posted / first seen2026-05-29 / 2026-05-30
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Anthony & Sylvan Pools.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Charlotte.Open
Department jobsActive postings in Operations.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyAnthony & Sylvan Pools
Source5bd5a79b-ffc5-4095-9ab2-9587bc766863
ATS providerRippling ATS

Description

company About Anthony & Sylvan Looking to build something that lasts—literally? At Anthony & Sylvan Pools, your skills create real impact. For nearly 80 years, we’ve been turning backyard dreams into reality as the nation’s largest and most recognizable name in swimming pools. Founded in 1946, we design and build quality inground pools across the U.S., while also offering renovations, modernizations, and ongoing maintenance services. We’re growing fast and seeking candidates who take pride in craftsmanship, value teamwork and safety, and are ready to grow with us. Learn more at anthonysylvan.com. About the Role As the Warranty Manager, you’ll lead the strategy and day-to-day operations of Anthony & Sylvan’s Warranty and Customer Relations functions, driving initiatives that improve efficiency, strengthen customer satisfaction, and support overall business performance. You’ll develop and implement processes, metrics, and operational standards that help teams deliver responsive, solution-focused service while managing warranty operations effectively and efficiently. Working closely with leadership and field teams, you’ll play a key role in creating a positive customer experience and achieving division customer satisfaction goals. role General Summary of Position The Warranty Manager is responsible for developing and implementing the necessary initiatives, policies, metrics, and procedures to facilitate the most profitable and efficient management of Anthony & Sylvan’s Warranty and Customer Relations operations, while maximizing customer satisfaction. Works with Management and staff to ensure the attainment of the division’s stated Customer Satisfaction goals. Essential Functions and Responsibilities Lead and develop the Warranty/Customer Relations team by recruiting, training, coaching, and retaining employees and subcontractors, while fostering a customer-focused culture centered on proactive communication, accountability, and continuous improvement. Drive operational performance and process consistency by developing and monitoring key performance metrics, analyzing warranty leakage and customer service trends through root cause analysis, and implementing corrective actions to improve efficiency, quality, and customer satisfaction. Oversee customer relations and issue resolution efforts by maintaining high service standards, partnering directly with customers on escalated concerns, and collaborating closely with Construction teams to improve communication and overall customer experience. Ensure compliance with operational policies, procedures, and safety standards by enforcing consistent execution across the Warranty/Customer Relations team, conducting field safety audits, monitoring subcontractor performance, and implementing improvements where necessary. Manage subcontractor and vendor performance by evaluating workmanship, communication, responsiveness, and overall service quality, while establishing improvement expectations and timelines for underperforming partners. Support operational training, documentation, and continuous improvement initiatives by maintaining current knowledge of pool and backyard technologies, developing operating procedures and training materials, and educating team members on construction, maintenance, and repair practices. Assist with strategic planning and departmental operations by supporting budgeting processes, organizational planning, senior leadership presentations, and additional projects and duties in alignment with Anthony & Sylvan Pools’ operational goals and policies. QUALIFICATIONS – Knowledge, Skills & Abilities Education Bachelor’s degree required Licenses/Certifications Lean or Six Sigma certification/background a plus Years of Experience 5+ years of management experience, including supervision of subcontractors and field technicians Required Skills & Abilities Proven leadership skills with the ability to coach, develop, and mentor team members Creative, forward-thinking approach to problem-solving and operational improvement Demonstrated track record of setting and achieving performance objectives Strong written and verbal communication skills with effective interpersonal abilities Strong organizational, time management, and prioritization skills Ability to multitask and manage competing priorities in a fast-paced environment Self-motivated with a positive, enthusiastic, and hands-on management style Proficiency in Microsoft Office, including strong Excel skills Travel Requirements As needed Other Requirements PHYSICAL REQUIREMENTS Primarily sedentary work performed in an office environment Ability to communicate promptly and clearly via phone and computer Ability to drive or travel between job sites as needed Ability to work in outdoor environments under varying weather conditions Ability to lift and carry up to 30 pounds; often greater than 30 pounds Ability to stand, walk, climb, stoop, kneel, crouch, and crawl Ability to wear required PPE (e.g., hard hats, safety boots, gloves) ACKNOWLEDGEMENT Position duties and expectations change over time. This job description is not intended to be an all-inclusive, exclusive or exhaustive list of the job functions that an employee in this position may be asked to perform from time to time. The employee may perform other related duties as assigned to meet the ongoing needs of the Company. If there is ever a time that you are unsure what is expected of you, you are expected to meet with your manager and ask questions. If you are unsure how to perform a certain task, ask your manager before performing. #IND123

Full job record

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Source ID5bd5a79b-ffc5-4095-9ab2-9587bc766863
Board ID5bd5a79b-ffc5-4095-9ab2-9587bc766863
Providerrippling
Provider Job Key4f3d6974-5f51-49bf-8178-1da70fac310d
TitleSwimming Pool Warranty Manager
Normalized Title
Statusactive
Activeyes
Location TextCharlotte, NC, United States
DepartmentOperations
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionNC
CityCharlotte
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://ats.rippling.com/anthony-sylvan-pools/jobs/4f3d6974-5f51-49bf-8178-1da70fac310d
Apply URLhttps://ats.rippling.com/anthony-sylvan-pools/jobs/4f3d6974-5f51-49bf-8178-1da70fac310d
First Seen At2026-05-30 07:37:00Z
Last Seen At2026-06-06 20:26:37Z
Last Checked At2026-06-06 20:26:37Z
Last Changed At2026-06-06 20:26:37Z
Inactive At
Source Posted At2026-05-29 13:53:47Z
Source Updated At
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Event Fields
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Parsed Structured
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Extensions
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      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><b><strong style=\"color:rgb(54,95,145);font-size:14pt;font-style:italic;white-space:pre-wrap;\">General Summary of Position</strong></b></i></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">The Warranty Manager is responsible for developing and implementing the necessary initiatives, policies, metrics, and procedures to facilitate the most profitable and efficient management of Anthony &amp; Sylvan’s Warranty and Customer Relations operations, while maximizing customer satisfaction. Works with Management and staff to ensure the attainment of the division’s stated Customer Satisfaction goals.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><b><strong style=\"color:rgb(54,95,145);font-size:14pt;font-style:italic;white-space:pre-wrap;\">Essential Functions and Responsibilities</strong></b></i></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Lead and develop the Warranty/Customer Relations team</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\"> by recruiting, training, coaching, and retaining employees and subcontractors, while fostering a customer-focused culture centered on proactive communication, accountability, and continuous improvement.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Drive operational performance and process consistency</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\"> by developing and monitoring key performance metrics, analyzing warranty leakage and customer service trends through root cause analysis, and implementing corrective actions to improve efficiency, quality, and customer satisfaction.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Oversee customer relations and issue resolution efforts</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\"> by maintaining high service standards, partnering directly with customers on escalated concerns, and collaborating closely with Construction teams to improve communication and overall customer experience.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Ensure compliance with operational policies, procedures, and safety standards</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\"> by enforcing consistent execution across the Warranty/Customer Relations team, conducting field safety audits, monitoring subcontractor performance, and implementing improvements where necessary.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Manage subcontractor and vendor performance</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\"> by evaluating workmanship, communication, responsiveness, and overall service quality, while establishing improvement expectations and timelines for underperforming partners.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Support operational training, documentation, and continuous improvement initiatives</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\"> by maintaining current knowledge of pool and backyard technologies, developing operating procedures and training materials, and educating team members on construction, maintenance, and repair practices.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Assist with strategic planning and departmental operations</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\"> by supporting budgeting processes, organizational planning, senior leadership presentations, and additional projects and duties in alignment with Anthony &amp; Sylvan Pools’ operational goals and policies.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><b><strong style=\"color:rgb(54,95,145);font-size:14pt;font-style:italic;white-space:pre-wrap;\">QUALIFICATIONS – Knowledge, Skills &amp; Abilities</strong></b></i></p><table style=\"position:relative;border-collapse:collapse;table-layout:fixed;border-width:medium;border-style:none;border-color:currentcolor;border-image:initial;margin-left:4px;width:fit-content;margin-top:12px;margin-bottom:12px;\"><colgroup><col style=\"width:287.73px;\"><col style=\"width:287.6px;\"></colgroup><tbody><tr><td style=\"width:287.73px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid windowtext;\"><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Education</strong></b></p></td><td style=\"width:287.6px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid black;\"><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Bachelor’s degree required</span></p></td></tr><tr><td style=\"width:287.73px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid black;\"><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Licenses/Certifications</strong></b></p></td><td style=\"width:287.6px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid black;\"><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Lean or Six Sigma certification/background a plus</span></p></td></tr><tr><td style=\"width:287.73px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid black;\"><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Years of Experience</strong></b></p></td><td style=\"width:287.6px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid black;\"><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">5+ years of management experience, including supervision of subcontractors and field technicians</span></p></td></tr><tr><td style=\"width:287.73px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid black;\"><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Required Skills &amp; Abilities</strong></b></p></td><td style=\"width:287.6px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid black;\"><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Proven leadership skills with the ability to coach, develop, and mentor team members</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Creative, forward-thinking approach to problem-solving and operational improvement</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Demonstrated track record of setting and achieving performance objectives</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Strong written and verbal communication skills with effective interpersonal abilities</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Strong organizational, time management, and prioritization skills</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Ability to multitask and manage competing priorities in a fast-paced environment</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Self-motivated with a positive, enthusiastic, and hands-on management style</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Proficiency in Microsoft Office, including strong Excel skills</span></p></td></tr><tr><td style=\"width:287.73px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid black;\"><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Travel Requirements</strong></b></p></td><td 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Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">&nbsp;</span></p></td></tr></tbody></table><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><b><strong style=\"color:rgb(54,95,145);font-size:14pt;font-style:italic;white-space:pre-wrap;\">PHYSICAL REQUIREMENTS</strong></b></i></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Primarily sedentary work performed in an office environment</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ability to communicate promptly and clearly via phone and computer</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ability to drive or travel between job sites as needed</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ability to work in outdoor environments under varying weather conditions</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ability to lift and carry up to </span><b><strong style=\"white-space:pre-wrap;\">30</strong></b><span style=\"white-space:pre-wrap;\"> pounds; often greater than 30 pounds</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ability to stand, walk, climb, stoop, kneel, crouch, and crawl</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Ability to wear required PPE (e.g., hard hats, safety boots, gloves)</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><b><strong style=\"color:rgb(54,95,145);font-size:14pt;font-style:italic;white-space:pre-wrap;\">ACKNOWLEDGEMENT</strong></b></i></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Position duties and expectations change over time.&nbsp; This job description is not intended to be an all-inclusive, exclusive or exhaustive list of the job functions that an employee in this position may be asked to perform from time to time.</span><span style=\"white-space:pre-wrap;\">&nbsp; </span><span style=\"font-size:11pt;white-space:pre-wrap;\">The employee may perform other related duties as assigned to meet the ongoing needs of the Company. If there is ever a time that you are unsure what is expected of you, you are expected to meet with your manager and ask questions. If you are unsure how to perform a certain task, ask your manager before performing.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;color:rgb(255,255,255);white-space:pre-wrap;\">#IND123</span></p>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><em style=\"font-size:14pt;white-space:pre-wrap;\">About Anthony &amp; Sylvan</em></i></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Looking to build something that lasts—literally? At Anthony &amp; Sylvan Pools, your skills create</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">real impact. For nearly 80 years, we’ve been turning backyard dreams into reality as the nation’s largest and most recognizable name in swimming pools. Founded in 1946, we design and build quality inground pools across the U.S., while also offering renovations, modernizations, and ongoing maintenance services. We’re growing fast and seeking candidates who take pride in craftsmanship, value teamwork and safety, and are ready to grow with us. Learn more at </span><a href=\"http://www.anthonysylvan.com\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><span style=\"color:windowtext;white-space:pre-wrap;\">anthonysylvan.com.</span></a></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><em style=\"font-size:14pt;white-space:pre-wrap;\">About the Role</em></i><br><span style=\"font-size:11pt;white-space:pre-wrap;\">As the Warranty Manager, you’ll lead the strategy and day-to-day operations of Anthony &amp; Sylvan’s Warranty and Customer Relations functions, driving initiatives that improve efficiency, strengthen customer satisfaction, and support overall business performance. You’ll develop and implement processes, metrics, and operational standards that help teams deliver responsive, solution-focused service while managing warranty operations effectively and efficiently. Working closely with leadership and field teams, you’ll play a key role in creating a positive customer experience and achieving division customer satisfaction goals.</span></p>"
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