Monarch - Service Manager

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    "description": "<p><span style=\"font-family:Arial, Helvetica, sans-serif;\">Join&nbsp;<strong>Maple Hospitality Group</strong>, where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky and&nbsp;<strong>two-Michelin-starred Chef Danny Grant</strong>, known for his innovative approach to fine dining, we&#39;re building a team of passionate food lovers dedicated to creating&nbsp;<strong>iconic destinations</strong>.</span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\">We believe success hinges on&nbsp;<strong>impeccable food, world-class service, and one-of-a-kind dining experiences</strong>.&nbsp;As we expand across Chicago, Scottsdale, Dallas, Santa Barbara, Miami and Boston, you&#39;ll find&nbsp;<strong>endless opportunities for growth, travel, and continuing education</strong>.</span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\">Our culture is built on four core principles:</span></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Generosity:</strong>&nbsp;Always give more, exceed expectations.</span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Excellence:</strong>&nbsp;Deliver exceptional work with unmatched expertise.</span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Fun:</strong>&nbsp;Love what you do, laugh often, and enjoy the journey.</span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Fail Fast:</strong>&nbsp;Learn from mistakes, adapt, and keep improving.</span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><span style=\"color:#000000;\">What You Will Do</span></strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\">Collaborate with the management team to create solutions for increased revenue and reduced spending</span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\">Collaborate with accounting personnel to report expenditures</span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\">Regularly collaborate on restaurant-specific standard operating procedures (SOPs)</span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\">Recruit exceptional hourly staff members and ensure they&rsquo;re properly trained to execute their job duties above expectations, making sure they understand the company culture</span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\">Cultivate the restaurant&rsquo;s in-house training program for all hourly positions &ndash; and ensure knowledge retention</span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\">Actively prepare for and participate in weekly Manager meetings</span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\">Work with the chef team to ensure 100% customer satisfaction by auditing menu items and communicating often with guests during service</span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintain a safe, secure, and healthy work environment by establishing and enforcing sanitation standards and procedures, complying with health and legal regulations and maintaining security systems</span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\">Communicate effectively and genuinely with guests, staff members and other departments</span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintain a friendly, caring and professional demeanor at all times in a fast-paced environment</span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\">Respond quickly to guest complaints and requests in a friendly and professional manner. Consistently following up to ensure guest satisfaction that meets and exceeds our hospitality standards</span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\">Responsible for adjusting the environment, music, lighting, and temperature as needed to maintain the appropriate atmosphere</span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\">Keep up to date on the industry competition and grow industry knowledge by tracking emerging trends in the restaurant industry, establishing personal networks, and being updated on press publications and articles</span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\">Other duties as requested</span></li>\r\n</ul>\r\n",
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