Senior Director (Energy Efficiency Programs)

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    "description": "<p>SEEL is seeking a strategic and results-oriented <span style=\"font-weight: bold\">Senior Director</span> to provide executive-level leadership across a portfolio of energy efficiency and sustainability programs. This role combines client engagement, portfolio financial oversight, regulatory awareness, and people leadership to support SEEL’s continued national growth.</p>\n<p><br></p>\n<p>This role also provides oversight across the full program lifecycle, including customer acquisition, intake, assessment, installation, quality assurance, savings validation, contractor payment, regulatory reporting, and continuous improvement</p>\n<p><br></p>\n<p>The Senior Director serves as a trusted advisor to utility and public-sector clients while guiding internal teams to deliver high-performing programs aligned with SEEL’s mission and long-term strategy.</p>\n<p>The Senior Director is responsible for translating portfolio strategy into measurable operational outcomes, including verified savings, customer satisfaction, contractor performance, compliance, budget performance, and forecast-to-actual results.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">DUTIES AND RESPONSIBILITIES</span></p>\n<ul>\n<li>Provide executive oversight for multiple residential, commercial, and/or industrial energy efficiency program portfolios</li>\n<li> Direct portfolio execution across the full program lifecycle, including enrollment, intake, assessment, work order management, installation, QA/QC, savings validation, invoicing, payment, and closeout</li>\n<li>Lead senior program managers and directors to ensure contractual, financial, and performance objectives are achieved or exceeded</li>\n<li>Lead turnaround and stabilization efforts for underperforming programs by identifying production gaps, backlog issues, contractor bottlenecks, customer escalations, payment delays, and forecast-to-actual variances.</li>\n<li>Maintain and grow senior-level client relationships with utilities, municipalities, and regulatory stakeholders</li>\n<li>Prepare and deliver executive-level program updates, performance narratives, corrective action summaries, and strategic recommendations for internal leadership and external stakeholders.</li>\n<li>Oversee revenue, margin, incentive spend, labor utilization, contractor payments, accruals, budget-to-actual performance, and profitability improvement initiatives in collaboration with finance.</li>\n<li>Identify and mitigate portfolio risks related to production shortfalls, regulatory noncompliance, contractor capacity, data integrity, customer experience, budget variance, safety, quality failures, and delayed savings recognition.</li>\n<li>Contribute to business development efforts, including proposal strategy, pricing, and solution design while supporting program and portfolio design</li>\n<li>Recruit, mentor, and develop high-performing leaders to support organizational growth and succession planning</li>\n<li>Oversee contractor and trade ally performance at scale, including contractor capacity, onboarding, production, safety, quality results, failed inspections, customer complaints, invoice aging, and corrective action plans.</li>\n<li>Use dashboards, CRM systems, work order platforms, Power BI, and operational reports to manage production, savings forecasts, budget burn, incentive spend, quality results, customer experience, and contractor performance.</li>\n<li>Lead cross-functional governance across Operations, Finance, Data, Engineering, Quality, Marketing, Legal/Compliance, Account Management, and Field Operations to resolve portfolio-level risks and improve program execution</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">QUALIFICATIONS</span></p>\n<ul>\n<li>Bachelor’s degree required; master's degree preferred in Engineering, Public Policy, or related field</li>\n<li>Certified Energy Manager preferred, or other national certification</li>\n<li>10+ years of experience in energy efficiency, utility programs, consulting, or related sectors</li>\n<li>Experience leading utility-funded energy efficiency portfolios, including residential, multifamily, income-qualified, commercial, public-sector, or community-based program models.</li>\n<li>Experience with weatherization, health and safety, HVAC, insulation, home performance, electrification, demand-side management, or decarbonization programs.</li>\n<li>Demonstrated success managing large, multi-program portfolios and senior client relationships</li>\n<li>Strong financial, strategic planning, and operational leadership capabilities</li>\n<li>Experience leading geographically distributed, cross-functional teams</li>\n<li>Excellent communication, presentation, and stakeholder engagement skills</li>\n<li>Willingness to travel approximately 20–30%</li>\n</ul>",
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