Case Manager, Workforce Development

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  "source_hash": "d43c04ff48b87747a44cee0f13cb34dcb16d8cfc2577b4e7420c59c5330b12f9",
  "last_changed_at": "2026-06-03T12:27:02.948Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "San Francisco",
    "city": "San Francisco",
    "region": "CA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.75
  },
  "salary_max": 33,
  "salary_min": 31,
  "inferred_at": "2026-06-01T10:57:02.252Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "San Francisco",
      "city": "San Francisco",
      "region": "CA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.75
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "Essential Duties and Responsibilities: ",
      "content": "\n<li>Provide trauma-informed, client-centered case management to a diverse caseload (TAY, reentry, recovery,&nbsp;<br>unhoused, and marginalized individuals).</li>\n<li>Conduct comprehensive psychosocial assessments, needs evaluations, and individualized service plans.</li>\n<li>Maintain consistent, meaningful engagement through one-on-one meetings, community outreach, and&nbsp;<br>crisis intervention.</li>\n<li>Support participants in navigating systems, including workforce development, education, housing,&nbsp;<br>healthcare, and legal services.</li>\n<li>Collaborate with job developers, training coordinators, facilitators, and partner agencies to align client&nbsp;<br>goals with employment opportunities.</li>\n<li>Prepare clients for job readiness, including resume building, interview preparation, workplace&nbsp;<br>expectations, emotional intelligence and soft skills development.</li>\n<li>Track and support progress through training programs, internships, apprenticeships, and job placements.</li>\n<li>Maintain accurate, timely case notes, individualized service plans, and progress reports in accordance with&nbsp;<br>agency and funder requirements.</li>\n<li>Track outcomes, data, and service utilization using internal and external fund reporting systems.</li>\n<li>Participate in case conferencing, team meetings, and program evaluation processes.</li>\n<li>Design, research, deliver, and facilitate workshops and training sessions. This case manager will be&nbsp;<br>expected to teach classes and lead workshops.</li>\n"
    },
    {
      "text": "Minimum Qualifications: ",
      "content": "\n<li>2+ years providing outreach, navigation, and low threshold to intensive case management services to high-risk populations, including knowledge of stabilization, shelter, housing, and substance use disorder&nbsp;<br>treatment centers.</li>\n<li>3–5 years of direct case management experience with high-barrier populations.</li>\n<li>Demonstrated experience working with: Transitional-age youth (TAY), Justice-involved/reentry&nbsp;<br>populations, individuals in recovery, unhoused or housing-insecure individuals, marginalized and&nbsp;<br>underserved communities</li>\n<li>Must have strong de-escalation, motivational interviewing, overdose reversal, data collection, and case&nbsp;<br>note skills, knowledge, and experience.</li>\n<li>Experience providing street-based outreach services in urban settings and homeless encampments.</li>\n<li>Ability to read, write, collect data, and document case notes to the expected professional standards.</li>\n<li>Ability to establish and maintain effective collaborative relationships across Glide programs as well as with&nbsp;<br>city agencies across San Francisco, the wider Bay Area, throughout California, and throughout the United States&nbsp;<br>States.</li>\n<li>Must be able to successfully engage clients in services and retention through the application of&nbsp;<br>motivational interviewing, risk reduction counseling, and strength-based counseling techniques.</li>\n<li>Must understand the social determinants of health and how they impact people experiencing&nbsp;<br>homelessness and unemployment, actively engaged in drug use, and proximate stressors.</li>\n<li>Must be able to provide radically inclusive, unconditionally loving, culturally competent, and trauma-informed support to diverse clients to help them achieve stability and self-sufficiency.</li>\n<li>Exceptionally strong communication and trust-building skills are required, including comfort&nbsp;<br>and proficiency with public speaking (i.e. 1:1 interaction with clients and community, group education,&nbsp;<br>street outreach, etc.)</li>\n"
    },
    {
      "text": "Preferred Qualifications:",
      "content": "\n<li>Bachelor’s degree in social work, Psychology, or human services</li>\n<li>Trauma-Informed Care Certification</li>\n<li>CPR/First Aid Certification</li>\n<li>Nonviolent Crisis Intervention (CPI) or De-escalation Training</li>\n<li>Mental Health First Aid</li>\n<li>Mandated Reporter Certification</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1777678065895,
  "updatedAt": null,
  "categories": {
    "team": "Legacy Programs & Operations",
    "location": "San Francisco",
    "commitment": "Full-Time",
    "department": "Operations",
    "allLocations": [
      "San Francisco"
    ]
  },
  "salaryRange": {
    "max": 33,
    "min": 31,
    "currency": "USD",
    "interval": "per-hour-wage"
  },
  "workplaceType": "onsite"
}