Tier 1, IT Help Desk Support

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  "detail": {
    "url": "https://centretechnologies.applytojob.com/apply/jobs/details/9P4fdyf80U?&",
    "heading": "Tier 1, IT Help Desk Support",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://centretechnologies.applytojob.com/apply/9P4fdyf80U/Tier-1-IT-Help-Desk-Support",
    "description_html": "<span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician!</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#c00000;\">Our Company Culture: </span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success.  Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients.  Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. </span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#c00000;\">Centre Company Benefits:</span></b></span></span></span><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Hybrid Work Options, Paid Time Off, and Paid Holidays</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Medical, Dental, Vision, and 401(k) with employer match contributions</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally</span></span></span></span></span></span></li></ul><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#c00000;\">Position Summary</span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. </span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#c00000;\">Essential Duties and Responsibilities </span></b></span></span></span><br> <ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Problem management and escalation of issues in a timely manner </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Prioritization of tasks and meeting of deadlines, excellent time management skills </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Excellent troubleshooting and assessment skills </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Excellent written/verbal communication skills </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Must be a team player with outstanding customer service skills </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Entry of time sheets, expense reports and documentation on or before deadline </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Keep up-to-date on market trends, theory and new ways of doing things; embrace change </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Assist with change-management activities </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Prepare and deliver complete and concise documentation for all projects </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Present progress reports to immediate supervisor and or Project Manager (if so assigned) </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Help turn business problems into technical solutions </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Manage deployment of equipment in compliance with established technology policies. </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#c00000;\">Education/Experience/Certifications</span></b></span></span></span><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">2+ years experience in IT related study or field. </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Must possess basic knowledge and experience with: </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Windows 7/8/10 </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Microsoft Office suite </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Understanding of basic network concepts </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Understanding of application, desktop, and server virtualization </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Understanding of Desktop Deployment / Imaging </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Bachelor’s Degree a plus </span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#c00000;\">Desired Experience/Certifications</span></b></span></span></span><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Certifications </span></span></span></span></span></span><ul style=\"list-style-type:circle;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">CompTIA A+ Certification a plus </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">MDAA, MCSA </span></span></span></span></span></span></li></ul></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Windows Server 2008/ 2012/ 2016 </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Microsoft Office 365 Admin portal </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Understanding of File Permissions (NTFS & Sharing) </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">High School Degree required</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Associate's Degree or higher preferred</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#c00000;\">Work Environment and Physical Demands</span></b></span></span></span><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Work primarily in a climate-controlled environment with minimal safety/health hazard potential.  </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">The noise level in the work environment is moderate. </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Frequent local travel required </span></span></span></span></span></span></li></ul>",
    "description_text": "We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician!\n Our Company Culture:\n Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success.  Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients.  Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.\n Centre Company Benefits: Hybrid Work Options, Paid Time Off, and Paid Holidays\n Medical, Dental, Vision, and 401(k) with employer match contributions\n Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally\n Position Summary\n The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned.\n Essential Duties and Responsibilities\n  Problem management and escalation of issues in a timely manner\n Prioritization of tasks and meeting of deadlines, excellent time management skills\n Excellent troubleshooting and assessment skills\n Excellent written/verbal communication skills\n Must be a team player with outstanding customer service skills\n Entry of time sheets, expense reports and documentation on or before deadline\n Keep up-to-date on market trends, theory and new ways of doing things; embrace change\n Assist with change-management activities\n Prepare and deliver complete and concise documentation for all projects\n Present progress reports to immediate supervisor and or Project Manager (if so assigned)\n Help turn business problems into technical solutions\n Manage deployment of equipment in compliance with established technology policies.\n Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.\n Education/Experience/Certifications 2+ years experience in IT related study or field.\n Must possess basic knowledge and experience with:\n Windows 7/8/10\n Microsoft Office suite\n Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)\n Understanding of basic network concepts\n Understanding of application, desktop, and server virtualization\n Understanding of Desktop Deployment / Imaging\n Bachelor’s Degree a plus\n Desired Experience/Certifications Certifications  CompTIA A+ Certification a plus\n MDAA, MCSA\n Windows Server 2008/ 2012/ 2016\n Microsoft Office 365 Admin portal\n Understanding of File Permissions (NTFS & Sharing)\n High School Degree required\n Associate's Degree or higher preferred\n Work Environment and Physical Demands Work primarily in a climate-controlled environment with minimal safety/health hazard potential.\n Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required\n Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.\n The noise level in the work environment is moderate.\n Frequent local travel required",
    "jsonld_jobposting": {
      "url": "https://centretechnologies.applytojob.com/apply/9P4fdyf80U/Tier-1-IT-Help-Desk-Support",
      "@type": "JobPosting",
      "title": "Tier 1, IT Help Desk Support",
      "@context": "http://schema.org/",
      "datePosted": "2026-06-04",
      "description": "<span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician!</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#c00000;\">Our Company Culture: </span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success.  Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients.  Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. </span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#c00000;\">Centre Company Benefits:</span></b></span></span></span><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Hybrid Work Options, Paid Time Off, and Paid Holidays</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Medical, Dental, Vision, and 401(k) with employer match contributions</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally</span></span></span></span></span></span></li></ul><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#c00000;\">Position Summary</span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. </span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#c00000;\">Essential Duties and Responsibilities </span></b></span></span></span><br> <ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Problem management and escalation of issues in a timely manner </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Prioritization of tasks and meeting of deadlines, excellent time management skills </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Excellent troubleshooting and assessment skills </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Excellent written/verbal communication skills </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Must be a team player with outstanding customer service skills </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Entry of time sheets, expense reports and documentation on or before deadline </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Keep up-to-date on market trends, theory and new ways of doing things; embrace change </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Assist with change-management activities </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Prepare and deliver complete and concise documentation for all projects </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Present progress reports to immediate supervisor and or Project Manager (if so assigned) </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Help turn business problems into technical solutions </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Manage deployment of equipment in compliance with established technology policies. </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#c00000;\">Education/Experience/Certifications</span></b></span></span></span><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">2+ years experience in IT related study or field. </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Must possess basic knowledge and experience with: </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Windows 7/8/10 </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Microsoft Office suite </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Understanding of basic network concepts </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Understanding of application, desktop, and server virtualization </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Understanding of Desktop Deployment / Imaging </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Bachelor’s Degree a plus </span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#c00000;\">Desired Experience/Certifications</span></b></span></span></span><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Certifications </span></span></span></span></span></span><ul style=\"list-style-type:circle;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">CompTIA A+ Certification a plus </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">MDAA, MCSA </span></span></span></span></span></span></li></ul></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Windows Server 2008/ 2012/ 2016 </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Microsoft Office 365 Admin portal </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Understanding of File Permissions (NTFS & Sharing) </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">High School Degree required</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Associate's Degree or higher preferred</span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"color:#c00000;\">Work Environment and Physical Demands</span></b></span></span></span><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Work primarily in a climate-controlled environment with minimal safety/health hazard potential.  </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">The noise level in the work environment is moderate. </span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"color:#156082;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#0b3041;\">Frequent local travel required </span></span></span></span></span></span></li></ul>",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "78754",
          "addressRegion": "TX",
          "addressLocality": "Austin"
        }
      },
      "validThrough": "2026-09-02",
      "uniqueJobCode": "job_20260604184123_67GDHMNNHMYRHA8C",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20200908200759_NVMI8V0YRA7IREAA/logos/20200923160307_centre-oneteam-test.png",
        "name": "Centre Technologies",
        "@type": "Organization",
        "sameAs": "https://www.centretechnologies.com"
      },
      "experienceRequirements": "Entry Level"
    }
  },
  "list_job": {
    "id": "9P4fdyf80U",
    "title": "Tier 1, IT Help Desk Support",
    "detailUrl": "https://centretechnologies.applytojob.com/apply/jobs/details/9P4fdyf80U?&"
  },
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}