ACCOUNT MANAGER (CLIENT SERVICES MANAGER)

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{
  "id": "429603",
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  "name": "ACCOUNT MANAGER   (CLIENT SERVICES MANAGER)",
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          "text": "<div><p><b>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </b></p></div><p>Supplier&rsquo;s goal is to provide exceptional service in our pursuit to <i>Deliver on the Promise</i> to internal and external clients.&nbsp; The Account Manager (AM) is the direct liaison between the client and internal on-site teams provided by the Supplier and is responsible for providing project management, program planning/strategy, results analysis, implementation oversight and ongoing review of assigned accounts.&nbsp; The Account Management team works collectively with all resources to deliver results to the client and Supplier.</p><p><b><span style=\"text-decoration: underline;\">&nbsp;</span></b></p><p><b><span style=\"text-decoration: underline;\">Job Overview:</span></b></p><ol><li>Being knowledgeable and proactive in understanding client expectations</li><li>Providing strategic direction to internal and external team members to deliver upon client expectations</li><li>Setting up and maintaining ongoing processes and tools to oversee the account</li><li>Ensuring communication is timely, clear and concise among all team members</li></ol><p><b><span style=\"text-decoration: underline;\">Expectations from Supplier:</span></b></p><ul><li>100% knowledgeable of client expectations and responsible for providing strategies in all interactions with client and account team in order to meet these expectations</li><li>Builds and maintains trusted relationships across internal and external departments to promote team work and operational best practices</li><li>Delivers all internal and external client communication in a clear, strategic and professional manner</li><li>Highly responsive to client questions, requests and needs.&nbsp; Communicates regularly with client contacts and internal upper management, keeping both apprised of program results, expectations and client issues</li><li>Demonstrates ability to influence others</li><li>Motivated, highly organized and meets deadlines</li><li>Possesses a proactive and thoughtful approach to solving problems and a strong interest in making life better for our clients</li><li>Prepares and delivers monthly and quarterly client business reviews</li><li>Identifies, recommends and develops improvements to work processes</li><li>Possesses strong sense of ownership, accountability and responsibility</li><li>Acts in a proactive manner, understands business needs and offers suggestions/solutions</li><li>Skillfully balances the management of multiple projects simultaneously, exhibiting good judgment in how project activities are prioritized</li><li>Maintains working knowledge of client business objectives and works to ensure that team and client activities are prioritized</li><li>Sets team expectations of work to be delivered and defines implementation strategy and project scope</li><li>Flexible to meet changes in client priorities and needs.&nbsp; Handles change with ease</li><li>Creates and maintains clear and concise documentation of all aspect of the program</li><li>Excellent professional communication skills (written and verbal)</li><li>Ability to work independently and as part of a fast-paced team</li><li>Shows initiative by attempting to solve problems, suggest improvements, and always keep a proactive (not reactive) mindset</li><li>Develops documentation to include all expectations, success metrics, tactics and goals</li><li>Work with client and internal departments to create and/or oversee set-up and testing of client database, survey, fulfillment, lead scoring metrics, reporting and lead distribution processes</li></ul>",
          "title": "Job Description"
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        "qualifications": {
          "text": "<p><b><span style=\"text-decoration: underline;\">Qualifications:</span></b></p><ul><li>At least <b>3 years experience is a MUST - </b>&nbsp;in direct marketing and/or sales environment</li><li>Specific related experience in project management, client relationship management, profitability management and strategic planning</li><li>Experience implementing, executing and managing lead generation programs</li><li>Specific experience interfacing with MIS Teams (database administrators/web developers); setting up customer databases requirements, reporting, lead qualification and distribution</li><li>Extensive experience as liaison between external customers, field marketing and field sales</li><li>Extensive experience working with cross-functional teams</li><li>Strong analytical skills and experience analyzing reporting for trends and opportunity identification</li><li>Strong organizational and time management skills</li><li>Possess excellent verbal, written and presentation skills</li><li>Ability to multi-task in a fast-paced environment</li><li>Proficient computer skills (Windows:&nbsp; Word, Excel, PowerPoint)</li><li>Strong organizational skills and attention to detail</li><li>Ability to interact with all levels of employees and clients</li><li>Good public speaker at ease in large groups</li></ul><p>Bachelor&rsquo;s Degree in Business, Management or related field (preferred</p>",
          "title": "Qualifications"
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        "companyDescription": {
          "text": "<div><div class=\"modWrap\">&nbsp;What We Do WITH Employers<p><strong><span><span><span><span>We offer Permanent and Executive Search staffing. Serving a broad spectrum of industries and have candidates that are qualified in their fields. We are able to meet the most diverse staffing requirements.&nbsp;All our consultants have&nbsp;been in your&nbsp;\"corporate hiring shoes with a mix of agency background\".&nbsp;Exceptional recruiters always find the right \"fit\" regardless of the role they are working on. </span></span></span></span></strong></p><p><strong><span><span><span><span>Our qualified candidates assume positions covering a wide range of employment areas: Office Administration, Accounting, Engineering, Finance,&nbsp; Customer Service, Call Centre, Human Resources, Information Technology,&nbsp;Sales &amp; Marketing, Logistics,&nbsp;Pharmaceutical, Medical, Legal, Bilingual Services, Retail and&nbsp;Management &amp; Executive Search.</span></span></span></span></strong></p></div></div>",
          "title": "Company Description"
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        "additionalInformation": {
          "text": "<p>****We Are Looking To HIRE quickly ****</p><p></p><p>No Phone Calls/Emails etc please those chosen for an interview will be contacted </p><p><span style=\"font-weight: bold;\">We look forward to receiving your application!</span><br />All your information will be kept confidential according to EEO guidelines.</p>",
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