CASINO SERVICE REP

{
  "content_hash": "351eecff96d95e17811cd6e85a6de2c71bfda4ae6164630ee6767ee4ccf49e48",
  "source_hash": "5ad404eb8f23b3e39026f206451d732c12f667dc7855ec89f32bebd701a754cb",
  "last_changed_at": "2026-06-06T18:43:45.103Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Robinsonville, MS, United States",
    "city": "Robinsonville",
    "region": "MS",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T18:43:44.962Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Robinsonville, MS, United States",
      "city": "Robinsonville",
      "region": "MS",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "Id": "82920",
    "Title": "CASINO SERVICE REP",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": "Finance and Accounting",
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": null,
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": null,
    "HotJobFlag": false,
    "StudyLevel": null,
    "WorkMonths": null,
    "WorkerType": null,
    "GeographyId": 300000002321224,
    "JobFamilyId": 300000289546427,
    "JobFunction": "Cage Cashier",
    "JobSchedule": "Full time",
    "BusinessUnit": null,
    "ContractType": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": null,
        "Region1": null,
        "Region2": null,
        "Region3": null,
        "Building": null,
        "Latitude": "34.8232",
        "Longitude": "-90.29159",
        "LocationId": 300000024806607,
        "PostalCode": null,
        "TownOrCity": null,
        "AddressLine1": null,
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "Horseshoe Tunica"
      }
    ],
    "ContentLocale": "en",
    "HiringManager": null,
    "LegalEmployer": null,
    "RequisitionId": 300004719059926,
    "WorkplaceType": "",
    "BusinessUnitId": 300000294795950,
    "OrganizationId": 300000294795950,
    "GeographyNodeId": 100003737280818,
    "JobFunctionCode": "CAGE_CASHIER",
    "LegalEmployerId": 300000006662021,
    "PrimaryLocation": "Robinsonville, MS, United States",
    "RequisitionType": "Standard",
    "NumberOfOpenings": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": true,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ExternalContactName": null,
    "ShortDescriptionStr": "",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": null,
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [],
    "ApplyWhenNotPostedFlag": false,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<div style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); color: rgb(51, 51, 51); font-family: &quot;&quot;; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><div style=\"box-sizing: border-box; margin-right: 0px; width: 1195px;\"><div>Casino Services Representative provides excellent guest service and players club related functions for all Total Reward card members.&nbsp;</div><div>Performs monetary transactions for all casino customers.</div></div></div>",
    "ObjectVerNumberProfile": "1",
    "PrimaryLocationCountry": "US",
    "CorporateDescriptionStr": "Horseshoe Casino is the premier casino of the Mid-South.&nbsp; Horseshoe has been #1 since day one.&nbsp; We know what gamblers want.&nbsp; The casino boast over 1300 slot and video poker machines and largest table games area in the South.&nbsp; We have a 25-table World Series of Poker themed poker room featuring the WSOP lounge.&nbsp; Make a bet on your favorite team in The Book.&nbsp; We are the home of Bluesville, a beautiful 1400 seat music venue featuring headline entertainment in an intimate setting. The Horseshoe Tunica Hotel features a 14-floor tower with over 500 luxuriously appointed rooms featuring world-class customer service and amenities including: Jack Binion's Steak which offers contemporary as well as classic fine dining offerings and a wine bar, the all you can imagine Village Square Buffet featuring fare from all over the world and highlighting Southern specialties and desserts, and the area's only Starbucks.&nbsp; Horseshoe Tunica is a throwback to gaming’s golden age. Here you’ll find everything a real gambler wants, and more.<br/>",
    "ExternalPostedStartDate": null,
    "ExternalQualificationsStr": "<ul><li>High school diploma or General Education Degree (GED)</li><li>Minimum one year experience as a Cashier or Teller, handling large sums of money and transactions</li><li>Must be at least 21 years of age and able to obtain a MS gaming permit.</li><li>Must be able to do simple math.</li><li>Can type at least 20 wpm</li><li>Ability to read and comprehend simple instructions, short correspondence, and memos.</li><li>Must be able to read, write, speak and understand English.</li><li>Ability to write simple correspondence.</li><li>Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.&nbsp;</li><li>Must be able to respond to visual and aural cues.</li><li>Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.</li><li>Ability to deal with problems involving a few concrete variables in standardized situations.</li><li>Must be able to stoop, bend, as well as maneuver through all areas of the department.</li><li>Must be able to work standing for long periods of time with frequent standing in one location.</li><li>Must be able to work under pressure to handle long guest lines, customer demands and complaints.</li><li>Must be able to tolerate a smoking environment with loud noises</li><li>Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers</li></ul>",
    "InternalQualificationsStr": "<ul><li>High school diploma or General Education Degree (GED)</li><li>Minimum one year experience as a Cashier or Teller, handling large sums of money and transactions</li><li>Must be at least 21 years of age and able to obtain a MS gaming permit.</li><li>Must be able to do simple math.</li><li>Can type at least 20 wpm</li><li>Ability to read and comprehend simple instructions, short correspondence, and memos.</li><li>Must be able to read, write, speak and understand English.</li><li>Ability to write simple correspondence.</li><li>Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.&nbsp;</li><li>Must be able to respond to visual and aural cues.</li><li>Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.</li><li>Ability to deal with problems involving a few concrete variables in standardized situations.</li><li>Must be able to stoop, bend, as well as maneuver through all areas of the department.</li><li>Must be able to work standing for long periods of time with frequent standing in one location.</li><li>Must be able to work under pressure to handle long guest lines, customer demands and complaints.</li><li>Must be able to tolerate a smoking environment with loud noises</li><li>Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers</li></ul>",
    "OrganizationDescriptionStr": "",
    "primaryLocationCoordinates": [
      {
        "Latitude": "34.81714",
        "Longitude": "-90.31633",
        "CountryCode": "US",
        "GeographyId": 300000002321224,
        "GeographyNodeId": 100003737280818
      }
    ],
    "ExternalResponsibilitiesStr": "<ul><li>Casino Services Representative provides excellent guest service and players club related functions for all Total Reward card members.</li><li>Performs monetary transactions for all casino customers.</li><li>Cashes checks, chips, coins, and coupons. Issues Jackpots to the slot department. Issues table fills and receives credits to table games.</li><li>Loads or replenishes NRT machines as needed.</li><li>Maintains accurate records of all transactions per gaming regulations, company/department policy, and internal controls.</li><li>Function as a general cashier or specialty banker (main, check, or chip bank) based upon business demands, ability, and experience while taking care of all Total Rewards related functions.</li><li>Possess excellent verbal and written communication skills, excellent computer skills and be proficient with the use of CMS and WINet.</li><li>Excellence in applying problem-solving, critical thinking and decision-making abilities in a fast paced environment is required.</li><li>Maintain the accountability of the cashiers' cage in accordance with Horseshoe's&nbsp;internal controls, requirements of the State Gaming Commission, and internal policies and procedures.</li><li>Create exciting atmosphere for guests, following all Spotlight behaviors.</li><li>Make suggestions to improve Customer Service within the department.</li><li>Data entry into CMS ensuring accuracy on all accounts.</li><li>Assist in preparation of reports as requested.</li><li>Responds professionally and calmly in all situations.</li><li>Works at the counter to assist guests with information and promote the benefits of the Total Rewards Program.</li><li>Maintain confidentiality of all matters regarding guests, team members, and the business operation.</li><li>Assist in support of bus operations; preparation of documentation and greeting arriving buses.</li><li>Must know and understand Title 31 and cross train in all areas.</li><li>Consistently demonstrates superior customer service skills by displaying Spotlight on Success behaviors.</li><li>Maintains upbeat, positive attitude, positive energy and enthusiasm from one interaction to the next.</li><li>Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.</li><li>Anticipates needs and provides fast, flawless service.</li><li>Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist.</li><li>Promotes Total Rewards programs and card membership.</li><li>Provides a warm farewell and thanks guests for visiting.&nbsp;</li></ul>",
    "InternalResponsibilitiesStr": "<ul><li>Casino Services Representative provides excellent guest service and players club related functions for all Total Reward card members.</li><li>Performs monetary transactions for all casino customers.</li><li>Cashes checks, chips, coins, and coupons. Issues Jackpots to the slot department. Issues table fills and receives credits to table games.</li><li>Loads or replenishes NRT machines as needed.</li><li>Maintains accurate records of all transactions per gaming regulations, company/department policy, and internal controls.</li><li>Function as a general cashier or specialty banker (main, check, or chip bank) based upon business demands, ability, and experience while taking care of all Total Rewards related functions.</li><li>Possess excellent verbal and written communication skills, excellent computer skills and be proficient with the use of CMS and WINet.</li><li>Excellence in applying problem-solving, critical thinking and decision-making abilities in a fast paced environment is required.</li><li>Maintain the accountability of the cashiers' cage in accordance with Horseshoe's&nbsp;internal controls, requirements of the State Gaming Commission, and internal policies and procedures.</li><li>Create exciting atmosphere for guests, following all Spotlight behaviors.</li><li>Make suggestions to improve Customer Service within the department.</li><li>Data entry into CMS ensuring accuracy on all accounts.</li><li>Assist in preparation of reports as requested.</li><li>Responds professionally and calmly in all situations.</li><li>Works at the counter to assist guests with information and promote the benefits of the Total Rewards Program.</li><li>Maintain confidentiality of all matters regarding guests, team members, and the business operation.</li><li>Assist in support of bus operations; preparation of documentation and greeting arriving buses.</li><li>Must know and understand Title 31 and cross train in all areas.</li><li>Consistently demonstrates superior customer service skills by displaying Spotlight on Success behaviors.</li><li>Maintains upbeat, positive attitude, positive energy and enthusiasm from one interaction to the next.</li><li>Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.</li><li>Anticipates needs and provides fast, flawless service.</li><li>Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist.</li><li>Promotes Total Rewards programs and card membership.</li><li>Provides a warm farewell and thanks guests for visiting.&nbsp;</li></ul>",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "82920",
    "Title": "CASINO SERVICE REP",
    "JobType": null,
    "Distance": 1776643200000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 3,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2026-04-20",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 300000002321224,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": null,
        "Region1": null,
        "Region2": null,
        "Region3": null,
        "Building": null,
        "Latitude": 34.8232,
        "Longitude": -90.29159,
        "LocationId": 300000024806607,
        "PostalCode": null,
        "TownOrCity": null,
        "AddressLine1": null,
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "Horseshoe Tunica"
      }
    ],
    "LegalEmployer": null,
    "MediaThumbURL": "https://www.caesars.com/content/dam/empire/careers/orc/thumbnails/horseshoe-tunica-sq-logo.jpg",
    "WorkplaceType": "",
    "BusinessUnitId": 300000294795950,
    "OrganizationId": 300000294795950,
    "PostingEndDate": null,
    "LegalEmployerId": 300000006662021,
    "PrimaryLocation": "Robinsonville, MS, United States",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": true,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": "",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "US",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://edmn.fa.us2.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2282920%22,siteNumber=CX_1",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 13211
  },
  "detail_errors": []
}