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Case Manager - ADS

07f22ed0 1860 41c0 8c62 D163ab1e89e7 19000101 000001 · Elliot Park-ADS and Admin, Minneapolis, MN, US, Minneapolis, MN · Active · $25–$28 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company07f22ed0 1860 41c0 8c62 D163ab1e89e7 19000101 000001
TitleCase Manager - ADS
Normalized title-
Department / team-
LocationElliot Park-ADS and Admin, MN, United States
Work model-
Employment typeFull Time
Salary$25–$28 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-02 / 2026-06-03
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company07f22ed0 1860 41c0 8c62 D163ab1e89e7 19000101 000001
Source590a9cdc-0843-4ffe-b005-cf44a012d988
ATS providerADP Workforce Now Recruiting

Description

Are you passionate about creating opportunities for people to thrive? Catholic Charities is the place for you! Case Manager - ADS The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community. As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways – preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty. Catholic Charities of St. Paul and Minneapolis is looking for caring, compassionate individuals to ensures older adults and individuals with disabilities live and thrive in the home of their choosing! You can make a difference in the quality of life of older adults and individuals with disabilities! WAGE RANGE: $24.50 – $27.50/hourly WHO ARE WE LOOKING FOR: A passionate and detail oriented human services professional who is: Culturally aware and supports diversity, equity and inclusion, Experience working with people of culturally diverse backgrounds and languages, Self-motivated and able to work in a fast-paced, team-oriented organization, Skilled in problem solving and can navigate complex problems and resources, Dedicated to social justice, and providing high-quality person-centered services Proficient with telephone etiquette as well as many types of technology: smart phones/apps, laptops, communication tools: Zoom/Teams, electronic health record systems Committed to good self-care, healthy boundaries, work/life integration priorities JOB SUMMARY : Works directly with assigned clients to develop the client's service plan. Adheres to case documentation requirements and works directly with clients to schedule and support client assessments with the team. Tracks client progress and adjusts service plan as necessary. Serves as an advocate for the client. Provides education related to services and challenges to the community. ESSENTIAL FUNCTIONS Complete calls to clients to evaluate current services and make updates to care plans when appropriate. Supports and advocates on behalf of clients in the procurement of services and benefits entitlement, assisting with required paperwork as necessary. Provides education and referrals about available community resources and services to a complex, often long-term group of assigned clients. Maintains complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies. Coordinates with the Administrative Assistants, Case Managers, Social Workers, and Supervisors on all aspects of client care and seeks appropriate guidance and feedback from other team members. Utilizes behavior management, trauma-informed, person-centered, and solution-focused techniques to facilitate personal growth and minimize crisis. Other duties as assigned. QUALIFICATIONS/TECHNICAL EXPERTISE Associate degree in human services or related field preferred and one (1) year of experience working with a specific client group. In lieu of degree, a minimum of two (2) years of experience working with a specific client group is required. Additional training, and/or education may be required per program need. Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required. PHYSICAL REQUIREMENTS CPR No Driving No Operating specialized machinery (additional assessment may be required) No Walking or standing > 2 hours/shift No Lifting up to 25lbs without assistance No Lifting up to 50lbs without assistance No Physically restraining clients No

Full job record

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Org ID4dabd244-45d0-41c4-b001-bceca2ef2c1b
Source ID590a9cdc-0843-4ffe-b005-cf44a012d988
Board ID590a9cdc-0843-4ffe-b005-cf44a012d988
Provideradp_workforcenow
Provider Job Key570002
TitleCase Manager - ADS
Normalized Title—
Statusactive
Activeyes
Location TextElliot Park-ADS and Admin, Minneapolis, MN, US, Minneapolis, MN
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionMN
CityElliot Park-ADS and Admin
Salary Raw24.50 To 27.50 (USD) Annually
Salary Min24.5
Salary Max27.5
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=07f22ed0-1860-41c0-8c62-d163ab1e89e7&ccId=19000101_000001&lang=en_US&type=JS&jobId=570002&jwId=9200955135223_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=07f22ed0-1860-41c0-8c62-d163ab1e89e7&ccId=19000101_000001&lang=en_US&type=JS&jobId=570002&jwId=9200955135223_1
First Seen At2026-06-03 09:12:57Z
Last Seen At2026-06-06 12:48:49Z
Last Checked At2026-06-06 12:48:49Z
Last Changed At2026-06-06 12:48:49Z
Inactive At—
Source Posted At2026-06-02 19:33:00Z
Source Updated At—
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    "requisitionDescription": "<div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:center;' data-pasted=\"true\"><em><span style=\"font-size: 18px; font-family: arial, sans-serif;\">Are you passionate about creating opportunities for people to thrive?<br> Catholic Charities is the place for <strong><u>you!</u></strong></span></em></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:center;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:center;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><strong>Case Manager - ADS</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:center;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:center;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\">The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\">As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways &ndash; preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Catholic Charities of St. Paul and Minneapolis is looking for caring, compassionate individuals to ensures older adults and individuals with disabilities live and thrive in the home of their choosing! You can make a difference in the quality of life of older adults and individuals with disabilities!</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>WAGE RANGE:</strong></span><span style=\"font-size: 14px; font-family: arial, sans-serif;\">&nbsp;$24.50 &ndash; $27.50/hourly</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>WHO ARE WE LOOKING FOR:&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\">A passionate and detail oriented human services professional who is:</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 14px; font-family: arial, sans-serif;\">Culturally aware and supports diversity, equity and inclusion,&nbsp;</li><li style=\"margin: 0in; line-height: normal; font-size: 14px; font-family: arial, sans-serif;\">Experience working with people of culturally diverse backgrounds and languages,</li><li style=\"margin: 0in; line-height: normal; font-size: 14px; font-family: arial, sans-serif;\">Self-motivated and able to work in a fast-paced, team-oriented organization,</li><li style=\"margin: 0in; line-height: normal; font-size: 14px; font-family: arial, sans-serif;\">Skilled in problem solving and can navigate complex problems and resources,</li><li style=\"margin: 0in; line-height: normal; font-size: 14px; font-family: arial, sans-serif;\">Dedicated to social justice, and providing high-quality person-centered services</li><li style=\"margin: 0in; line-height: normal; font-size: 14px; font-family: arial, sans-serif;\">Proficient with telephone etiquette as well as many types of technology: smart phones/apps, laptops, communication tools: Zoom/Teams, electronic health record systems</li><li style=\"margin: 0in; line-height: normal; font-size: 14px; font-family: arial, sans-serif;\">Committed to good self-care, healthy boundaries, work/life integration priorities</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>JOB SUMMARY</strong></span><span style=\"font-size: 14px; font-family: arial, sans-serif;\">: Works directly with assigned clients to develop the client&#39;s service plan. Adheres to case documentation requirements and works directly with clients to schedule and support client assessments with the team. Tracks client progress and adjusts service plan as necessary. Serves as an advocate for the client. Provides education related to services and challenges to the community.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>ESSENTIAL FUNCTIONS</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ol style=\"margin-bottom:0in;list-style-type: decimal;margin-left: -0.25in;\"><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Complete calls to clients to evaluate current services and make updates to care plans when appropriate.</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Supports and advocates on behalf of clients in the procurement of services and benefits entitlement, assisting with required paperwork as necessary.</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Provides education and referrals about available community resources and services to a complex, often long-term group of assigned clients.</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Maintains complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies.&nbsp;</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Coordinates with the Administrative Assistants, Case Managers, Social Workers, and Supervisors on all aspects of client care and seeks appropriate guidance and feedback from other team members.&nbsp;</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Utilizes behavior management, trauma-informed, person-centered, and solution-focused techniques to facilitate personal growth and minimize crisis.</li></ol></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><em>Other duties as assigned.</em></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><em>&nbsp;</em></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>QUALIFICATIONS/TECHNICAL EXPERTISE</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Associate degree in human services or related field preferred and one (1) year of experience working with a specific client group.&nbsp;</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"color: windowtext;\">In lieu of degree, a minimum of two (2) years of experience working with a specific client group is required.&nbsp;</span></li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Additional training, and/or education may be required per program need.</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><span style=\"line-height: 115%;\">PHYSICAL REQUIREMENTS</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>&nbsp;</strong></span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" style=\"border-collapse: collapse;border-width: medium;border-style: none;border-color: currentcolor;border-image: initial;width: 615px;\"><tbody><tr><td valign=\"top\" style=\"width: 59.0244%; border: 1pt solid windowtext; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>CPR</strong></span></p></td><td valign=\"top\" style=\"width: 40.9756%; border-width: 1pt 1pt 1pt medium; border-style: solid solid solid none; border-color: windowtext windowtext windowtext currentcolor; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>No</strong></span></p></td></tr><tr><td valign=\"top\" style=\"width: 59.0244%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Driving</strong></span></p></td><td valign=\"top\" style=\"width: 40.9756%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>No</strong></span></p></td></tr><tr><td valign=\"top\" style=\"width: 59.0244%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Operating specialized machinery (additional assessment may be required)</strong></span></p></td><td valign=\"top\" style=\"width: 40.9756%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>No</strong></span></p></td></tr><tr><td valign=\"top\" style=\"width: 59.0244%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Walking or standing &gt; 2 hours/shift</strong></span></p></td><td valign=\"top\" style=\"width: 40.9756%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>No</strong></span></p></td></tr><tr><td valign=\"top\" style=\"width: 59.0244%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Lifting up to 25lbs without assistance</strong></span></p></td><td valign=\"top\" style=\"width: 40.9756%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>No</strong></span></p></td></tr><tr><td valign=\"top\" style=\"width: 59.0244%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Lifting up to 50lbs without assistance</strong></span></p></td><td valign=\"top\" style=\"width: 40.9756%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>No</strong></span></p></td></tr><tr><td valign=\"top\" style=\"width: 59.0244%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Physically restraining clients</strong></span></p></td><td valign=\"top\" style=\"width: 40.9756%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>No</strong></span></p></td></tr></tbody></table><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&nbsp;</span></strong></p></div>\n",
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