Senior Property Manager

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  "source_hash": "9da9755bfd8f78d756c770b6332511aef631cdf9083b1f91bd621321c37eb2e8",
  "last_changed_at": "2026-05-30T07:36:03.561Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Toronto, Ontario",
    "city": "Toronto",
    "region": "ON",
    "country": "Canada",
    "is_remote": false,
    "confidence": 0.85
  },
  "salary_max": 130000,
  "salary_min": 107000,
  "inferred_at": "2026-06-06T19:42:23.154Z",
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    "included": true,
    "language": "en",
    "location": {
      "raw": "Toronto, Ontario",
      "city": "Toronto",
      "region": "ON",
      "country": "Canada",
      "is_remote": false,
      "confidence": 0.85
    },
    "countries": [
      "Canada"
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  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": "on_site",
  "salary_currency": "CAD"
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{}

{
  "lists": [
    {
      "text": "Purpose",
      "content": "<p>Allied is looking for a Senior Property Manager, Retail to oversee approximately 320,000 square feet of retail space at The Well, including Wellington Market.</p>\n<p>In this role, you will lead the retail Property Management team and oversee tenant relations, retail operations, building standards, financial performance and operational administration. You will play a key role in maintaining a high-quality tenant and guest experience while ensuring the retail portfolio operates effectively and performs in line with established operational and financial expectations.</p>\n<p>This is an opportunity for an experienced property management leader who understands complex retail environments, builds strong relationships and brings a service-oriented approach to one of Toronto’s most prominent mixed-use destinations.</p>"
    },
    {
      "text": "Responsibilities",
      "content": "<p><strong>Leadership</strong></p>\n\n<li>Lead, coach and support the retail Property Management team to achieve departmental objectives, portfolio priorities and performance expectations.</li>\n<li>Foster a collaborative, service-oriented team environment that supports effective coordination across departments.</li>\n<li>Support team members in establishing annual goals aligned with portfolio needs and company priorities.</li>\n<li>Review performance on an ongoing basis and provide timely, constructive feedback through regular one-on-one meetings, department meetings and day-to-day communication.</li>\n<li>Identify opportunities to support team member development, including coaching, learning and increased responsibility.</li>\n\n<p><strong>Tenant Relations and Retail Operations </strong></p>\n<div>\n\n<li>Deliver a consistent, high-quality tenant and guest experience across the retail portfolio and Wellington Market.</li>\n<li>Build and maintain strong tenant relationships through regular communication, proactive issue resolution and participation in tenant meetings, as required.</li>\n<li>Support tenant satisfaction and retention by addressing tenant needs in a timely, professional and service-oriented manner.</li>\n<li>Oversee tenant onboarding and move-in readiness with Leasing, Operations and Tenant Coordination.</li>\n<li>Coordinate tenant communications, notices, service requests and issue resolution to support a consistent tenant experience.</li>\n<li>Review tenant survey feedback and implement action plans to address concerns and improve tenant satisfaction and retention.</li>\n<li>Oversee the day-to-day retail operations, including tenant coordination, issue resolution, service standards and operational requirements.</li>\n<li>Manage tenant-related matters involving insurance, risk management, legal issues, environmental programs and energy conservation initiatives with internal and external stakeholders.</li>\n\n</div>\n<p><strong>Building Standards and Property Operations </strong></p>\n<div>\n\n<li>Manage supplier and contractor relationships to ensure required services are delivered effectively, efficiently and in accordance with established standards.</li>\n<li>Identify and address life safety, liability and potential negligence matters that may affect The Well, its tenants, contractors, guests or employees.</li>\n<li>Support long-term capital planning for structural, environmental, building system, equipment, furnishing, repair, replacement and enhancement requirements.</li>\n<li>Conduct regular property inspections with Operations to maintain building, service and presentation standards.</li>\n\n</div>\n<p><strong>Financial Performance and Reporting </strong></p>\n\n<li>Support the preparation of annual operating budgets, forecasts and the five-year capital plan.</li>\n<li>Review monthly financial statements at a high level to support NOI performance and year-end recovery accuracy.</li>\n<li>Monitor monthly expenses against approved budgets and conduct variance analysis to identify issues, recommend corrective actions and ensure expenditures remain within budget.</li>\n<li>Oversee property financial reporting, including variance analysis, vacancy, rent roll review, retail sales analysis, CAM recovery support and other relevant reporting.</li>\n<li>Monitor outstanding receivables to support the timely collection of monthly rent and tenant charges.</li>\n<li>Support escalated account resolution in partnership with the Property Administrator.</li>\n<li>Oversee invoice processing, tenant billing and related follow-up activities.</li>\n<li>Provide oversight and accountability for accounts payable and invoice processing to ensure invoices are reviewed, approved and processed accurately and on time.</li>\n\n<p><strong>Leasing, Administration and Compliance </strong></p>\n\n<li>Support retail deal execution by coordinating operational inputs, tenant onboarding, landlord work obligations and required deadlines with Leasing, Operations and Tenant Coordination.</li>\n<li>Support lease administration by ensuring tenant information, critical dates, notices and documentation are accurate and communicated to the appropriate internal teams.</li>\n<li>Oversee the tracking and follow-up of tenant certificates of insurance and other required operational documentation.</li>\n<li>Respond to after-hours emergency calls, attend site as required and take necessary action to ensure emergency procedures are followed.</li>\n<li>Complete assigned responsibilities related to Allied’s Sustainable Well Being and Occupant Engagement Programs.</li>\n<li>Complete certification processes for BOMA, LEED and WELL, as required.</li>\n"
    },
    {
      "text": "Qualifications",
      "content": "<div>\n\n<li>Five to seven or more years of property management experience in commercial or retail buildings.</li>\n<li>Undergraduate degree or diploma in business administration, real estate or a related field.</li>\n<li>Progressive property management experience with increasing levels of responsibility.</li>\n<li>Proven people management experience.</li>\n<li>Strong communication and interpersonal skills, including a proven ability to build and maintain relationships.</li>\n<li>Experience with accounting, budgeting and building systems.</li>\n<li>Ability to work in a fast-paced, service-oriented environment.</li>\n<li>Strong judgment, accountability and problem-solving skills.</li>\n<li>Team-oriented approach.</li>\n<li>CPM, RPA or FMA designation would be an asset.</li>\n<li>Knowledge of Yardi would be an asset.</li>\n\n</div>"
    }
  ],
  "country": "CA",
  "createdAt": 1779906548205,
  "updatedAt": null,
  "categories": {
    "team": "The Well",
    "location": "Toronto, Ontario",
    "commitment": "Full-time",
    "department": "The Well",
    "allLocations": [
      "Toronto, Ontario"
    ]
  },
  "salaryRange": {
    "max": 130000,
    "min": 107000,
    "currency": "CAD",
    "interval": "per-year-salary"
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  "workplaceType": "onsite"
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