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Bilingual Care Manager PCC

58870110 Bb97 40a7 82d8 456191a146d9 2747586454 21 · Rochester, NY, US, Rochester, NY · Active · $23–$25 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company58870110 Bb97 40a7 82d8 456191a146d9 2747586454 21
TitleBilingual Care Manager PCC
Normalized title-
Department / team-
LocationRochester, NY, United States
Work model-
Employment typeFull Time
Salary$23–$25 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-20 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company58870110 Bb97 40a7 82d8 456191a146d9 2747586454 21
Source3f903c6b-6cbc-425c-9b51-17c8b7fe75ea
ATS providerADP Workforce Now Recruiting

Description

Bilingual pay differential available! PCC Values Its Employees by offering: Paid time off (25 days per year) 10 Paid Holidays Affordable health care coverage including health, dental, vision, starting as low as $10.00/month 401(K) Retirement plan Tuition Reimbursement Generous Employee referral program Employee Wellness Program (earn up to $250 per year!) Numerous other benefits, please apply to find out more! Summary: The Care Manager’s role is to work in partnership with individuals with I/DD, their family/guardian, and providers to coordinate care and services needed to assist individuals achieve optimal health, wellness, independence, community integration and accomplishing goals. The Care Manager is responsible for providing Health Home core services including comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services, and use of Health Information Technology to link services. Care Managers will provide all services with a person-centered approach. Essential Job Functions: Conduct comprehensive assessments to identify an individual’s clinical and psychosocial needs, choices, and preferences for services Assess and address health and safety issues as well as barriers to care and treatment including social determinants of health Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and the person’s Life Plan Facilitate, develop, and maintain a person-centered Life Plan that integrates an individual’s personal wants and needs, clinical and non-clinical healthcare related needs, community services, OPWDD services, and natural supports. Incorporate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeing Adhere to Incident Management regulations, guidelines, and policies and procedures Coordinate and ensure access to chronic disease management Facilitate referrals to clinical and community resources, including planning, implementation, and follow-up for comprehensive care management and transitional care Participate in internal and external audits Coordinate and provide access to long-term care supports and services Engage families and natural supports in the care coordination process Provide all individuals and families with services that are culturally and linguistically appropriate Advocate on behalf of the individual Promote self-advocacy and the ability to self-direct Use Health Information Technology for documentation, to link services, and facilitate communication among care coordination team Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures Document all services and maintain appropriate records following all established documentation policies and procedures Complete all required training including annual, ongoing, and educational trainings Perform all other duties relevant to the position as requested. Knowledge, Skills, and Abilities Ability to act quickly, assess and act accordingly in crisis situations Intermediate technology skills in Outlook, Teams, Word, Excel, online applications as needed Understanding use of an EHR system Knowledge of ethical and professional responsibilities and boundaries Demonstrate professional work habits including dependability, time management, organization, autonomy, and productivity Some positions may require bi-lingual skills Education and Experience: Bachelor’s degree with two years of relevant experience OR A license as a Registered Nurse with two years of relevant experience, which can include any employment experience and is not limited to case management/service coordination duties OR A Master’s degree with one year of relevant experience. Physical Requirements/Working Conditions: Ability to sit/stand throughout day to accomplish job Ability to enter data, notes, and other documentation into a computer. Must be able to travel throughout covered territories in Upstate NY as needed. Must have a valid driver’s license Ability to conduct in-person visits and meetings at individuals homes, communities, schools, and other locations as applicable Ability to work remotely, satellite office locations, and/or primary office location Corporate Qualifications/Expectations: Adhere to all Prime Care Coordination policies and procedures. Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards. Attend mandatory education and training modules as scheduled; obtain and maintain required certifications. Maintain all required certifications/training by State regulations and PCC policy Act as a professional representative of PCC in regard to appearance, behavior, temperament, communication, language, and dress. Prime Care Coordination is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Prime Care Coordination will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-341-4600

Full job record

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Org IDf288fc9b-6b15-4247-be7e-90d373da15ea
Source ID3f903c6b-6cbc-425c-9b51-17c8b7fe75ea
Board ID3f903c6b-6cbc-425c-9b51-17c8b7fe75ea
Provideradp_workforcenow
Provider Job Key947507
TitleBilingual Care Manager PCC
Normalized Title—
Statusactive
Activeyes
Location TextRochester, NY, US, Rochester, NY
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNY
CityRochester
Salary Raw22.50 To 24.50 (USD) Hourly
Salary Min22.5
Salary Max24.5
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=58870110-bb97-40a7-82d8-456191a146d9&ccId=2747586454_21&lang=en_US&type=JS&jobId=947507&jwId=9201511326641_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=58870110-bb97-40a7-82d8-456191a146d9&ccId=2747586454_21&lang=en_US&type=JS&jobId=947507&jwId=9201511326641_1
First Seen At2026-05-31 18:28:03Z
Last Seen At2026-06-06 12:08:17Z
Last Checked At2026-06-06 12:08:17Z
Last Changed At2026-06-06 12:08:17Z
Inactive At—
Source Posted At2026-03-20 14:54:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style=\"margin-bottom:.0001pt;line-height:normal;background:white;\" data-pasted=\"true\"><span style='font-size:16px;font-family:\"Segoe UI\";color:#262321;'><u><strong>Bilingual pay differential available!&nbsp;</strong></u></span></p><p style=\"margin-bottom:.0001pt;line-height:normal;background:white;\"><br></p><p style=\"margin-bottom:.0001pt;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Calibri;color:#414141;\">PCC Values Its Employees by offering:&nbsp;</span></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"color:#414141;margin-bottom:.0001pt;line-height:     normal;background:white;\"><span style=\"font-size:16px;font-family:Calibri;\">Paid time off (25 days per year)</span></li><li style=\"color:#414141;margin-bottom:.0001pt;line-height:     normal;background:white;\"><strong><span style=\"font-size:16px;font-family:Calibri;\">10 </span></strong><span style=\"font-size:16px;font-family:Calibri;\">Paid Holidays</span></li><li style=\"color:#414141;margin-bottom:.0001pt;line-height:     normal;background:white;\"><span style=\"font-size:16px;font-family:Calibri;\">Affordable health care coverage including health, dental, vision, starting as low as $10.00/month</span></li><li style=\"color:#414141;margin-bottom:.0001pt;line-height:     normal;background:white;\"><span style=\"font-size:16px;font-family:Calibri;\">401(K) Retirement plan</span></li><li style=\"color:#414141;margin-bottom:.0001pt;line-height:     normal;background:white;\"><span style=\"font-size:16px;font-family:Calibri;\">Tuition Reimbursement</span></li><li style=\"color:#414141;margin-bottom:.0001pt;line-height:     normal;background:white;\"><span style=\"font-size:16px;font-family:Calibri;\">Generous Employee referral program</span></li><li style=\"color:#414141;margin-bottom:.0001pt;line-height:     normal;background:white;\"><span style=\"font-size:16px;font-family:Calibri;\">Employee Wellness Program (earn up to $250 per year!)</span></li><li style=\"color:#414141;margin-bottom:.0001pt;line-height:     normal;background:white;\"><span style=\"font-size:16px;font-family:Calibri;\">Numerous other benefits, please apply to find out more!&nbsp;</span></li></ul><p style=\"margin-bottom:.0001pt;text-align:justify;line-height:normal;background:white;\"><br></p><p style=\"margin-bottom:.0001pt;text-align:justify;line-height:normal;background:white;\"><strong><span style=\"font-size:16px;font-family:Arial;color:#414141;\">Summary:</span></strong></p><p style=\"margin-bottom:.0001pt;text-align:justify;line-height:normal;background:white;\"><br></p><p style=\"text-align:justify;background:white;\"><span style=\"font-size:16px;font-family:Arial;color:#414141;\">The Care Manager&rsquo;s role is to work in partnership with individuals with I/DD, their family/guardian, and providers to coordinate care and services needed to assist individuals achieve optimal health, wellness, independence, community integration and accomplishing goals. The Care Manager is responsible for providing Health Home core services including comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services, and use of Health Information Technology to link services. Care Managers will provide all services with a person-centered approach.&nbsp;</span></p><p style=\"margin-bottom:.0001pt;text-align:justify;line-height:normal;background:white;\"><strong><span style=\"font-size:16px;font-family:Arial;color:#414141;\">Essential Job Functions:</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Conduct comprehensive assessments to identify an individual&rsquo;s clinical and psychosocial needs, choices, and preferences for services&nbsp;</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Assess and address health and safety issues as well as barriers to care and treatment including social determinants of health</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and the person&rsquo;s Life Plan</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Facilitate, develop, and maintain a person-centered Life Plan that integrates an individual&rsquo;s personal wants and needs, clinical and non-clinical healthcare related needs, community services, OPWDD services, and natural supports.&nbsp;</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Incorporate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeing</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Adhere to Incident Management regulations, guidelines, and policies and procedures&nbsp;</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Coordinate and ensure access to chronic disease management</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Facilitate referrals to clinical and community resources, including planning, implementation, and follow-up for comprehensive care management and transitional care</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Participate in internal and external audits</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Coordinate and provide access to long-term care supports and services&nbsp;</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Engage families and natural supports in the care coordination process</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Provide all individuals and families with services that are culturally and linguistically appropriate&nbsp;</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Advocate on behalf of the individual</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Promote self-advocacy and the ability to self-direct</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Use Health Information Technology for documentation, to link services, and facilitate communication among care coordination team</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Document all services and maintain appropriate records following all established documentation policies and procedures</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Complete all required training including annual, ongoing, and educational trainings&nbsp;</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Perform all other duties relevant to the position as requested.</span></li></ul><p style=\"margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:.5in;text-align:justify;line-height:normal;background:white;\"><br></p><p style=\"margin-bottom:.0001pt;text-align:justify;line-height:normal;background:white;\"><strong><span style=\"font-size:16px;font-family:Arial;color:#414141;\">Knowledge, Skills, and Abilities</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Ability to act quickly, assess and act accordingly in crisis situations</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Intermediate technology skills in Outlook, Teams, Word, Excel, online applications as needed&nbsp;</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Understanding use of an EHR system&nbsp;</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Knowledge of ethical and professional responsibilities and boundaries</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Demonstrate professional work habits including dependability, time management, organization, autonomy, and productivity</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Some positions may require bi-lingual skills</span></li></ul><p style=\"margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:.5in;text-align:justify;line-height:normal;background:white;\"><br></p><p style=\"margin-bottom:.0001pt;text-align:justify;line-height:normal;background:white;\"><strong><span style=\"font-size:16px;font-family:Arial;color:#414141;\">Education and Experience:</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Bachelor&rsquo;s degree with two years of relevant experience <strong>OR</strong>&nbsp;</span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">A license as a Registered Nurse with two years of relevant experience, which can include any employment experience and is not limited to case management/service coordination duties <strong>OR</strong></span></li><li style=\"color:#414141;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">A Master&rsquo;s degree with one year of relevant experience.</span></li></ul><p style=\"margin-bottom:.0001pt;text-align:justify;line-height:normal;background:white;\"><br></p><p style=\"margin-bottom:.0001pt;text-align:justify;line-height:normal;background:white;\"><strong><span style=\"font-size:16px;font-family:Arial;color:#414141;\">Physical Requirements/Working Conditions:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"color:#414141;margin-bottom:.0001pt;text-align:justify;line-height:     normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Ability to sit/stand throughout day to accomplish job&nbsp;</span></li><li style=\"color:#414141;margin-bottom:.0001pt;text-align:justify;line-height:     normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Ability to enter data, notes, and other documentation into a computer.</span></li><li style=\"color:black;margin-bottom:     .0001pt;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Must be able to travel throughout covered territories in Upstate NY as needed.</span></li><li style=\"color:black;margin-bottom:     .0001pt;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Must have a valid driver&rsquo;s license&nbsp;</span></li><li style=\"color:black;margin-bottom:     .0001pt;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Ability to conduct in-person visits and meetings at individuals homes, communities, schools, and other locations as applicable&nbsp;</span></li><li style=\"color:black;margin-bottom:     .0001pt;line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Ability to work remotely, satellite office locations, and/or primary office location&nbsp;</span></li></ul><p style=\"margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:58.5pt;text-align:center;line-height:normal;background:white;\"><em>&nbsp;</em></p><p style=\"margin-bottom:.0001pt;text-align:justify;line-height:normal;background:white;\"><strong><span style=\"font-size:16px;font-family:Arial;color:#414141;\">Corporate Qualifications/Expectations:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"color:#414141;margin-bottom:.0001pt;text-align:justify;line-height:     normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Adhere to all Prime Care Coordination policies and procedures.</span></li><li style=\"color:#414141;margin-bottom:.0001pt;text-align:justify;line-height:     normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards.</span></li><li style=\"color:#414141;margin-bottom:.0001pt;text-align:justify;line-height:     normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Attend mandatory education and training modules as scheduled; obtain and maintain required certifications.</span></li><li style=\"color:#414141;margin-bottom:.0001pt;text-align:justify;line-height:     normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Maintain all required certifications/training by State regulations and PCC policy</span></li><li style=\"color:#414141;margin-bottom:.0001pt;text-align:justify;line-height:     normal;background:white;\"><span style=\"font-size:16px;font-family:Arial;\">Act as a professional representative of PCC in regard to appearance, behavior, temperament, communication, language, and dress.</span></li></ul><p style=\"line-height:normal;background:white;\"><br></p><p style=\"line-height:normal;background:white;\"><br></p><p style=\"line-height:normal;background:white;\"><span style=\"font-size:16px;font-family:Calibri;color:black;background:white;\">Prime Care Coordination is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Prime Care Coordination&nbsp;</span><span style=\"font-size:16px;font-family:Calibri;color:#262321;background:white;\">will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-341-4600</span></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin-top: 0px; margin-bottom: 0.0001pt; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background: white;'><span style=\"font-family:Calibri;color:#262321;background:white;\"><span style=\" border-box;--tw-shadow: 0 0 #0000;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgba(59,130,246,.5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px;\">&nbsp;</span></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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