AVP of Operations - Hospice

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    "title": "AVP of Operations - Hospice",
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    "datePosted": "2024-06-06T08:35:47.025Z",
    "description": "<h2>Overview</h2>\n<p><strong>Lead Hospice Operations with Excellence and Compassion.</strong></p>\n<p> </p>\n<p>We’re looking for an experienced Area Vice President (AVP) of Hospice Operations to oversee and elevate our multi-site hospice operations. This high-impact leadership role will ensure regulatory compliance, strategic growth, quality care delivery, and community engagement across multiple hospice programs and markets.</p>\n<p> </p>\n<p> </p>\n<p><strong>Key Responsibilities:</strong></p>\n<ul>\n <li><strong>Lead Local Operational Strategy:</strong> Direct day-to-day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites.</li>\n <li><strong>Ensure Regulatory Excellence:</strong> Maintain compliance with Medicare, state licensing, accreditation, and federal regulations; manage readiness for surveys and audits.</li>\n <li><strong>Build and Grow Partnerships:</strong> Develop and expand referral relationships with hospitals, SNFs, physicians, and discharge planners aligned to revenue targets.</li>\n <li><strong>Patient-Centered Oversight:</strong> Ensure delivery of quality patient and family services, including clinical oversight in home, hospital, and long-term care settings.</li>\n <li><strong>Team Leadership:</strong> Supervise executive directors, medical staff, volunteer programs, and interdepartmental teams to optimize care coordination and performance.</li>\n <li><strong>Public and Community Relations:</strong> Serve as a visible ambassador for the organization in the community, manage PR initiatives, and resolve public or patient concerns.</li>\n <li><strong>Performance Improvement:</strong> Participate in ongoing quality assessment and improvement programs, driving best-in-class hospice care.</li>\n</ul>\n<h2>About You</h2>\n<p><strong>Education:</strong></p>\n<ul>\n <li>RN Degree highly preferred</li>\n <li>Bachelor's degree in Healthcare Administration, Business, or related field considered</li>\n</ul>\n<p> </p>\n<p> </p>\n<p><strong>Experience:</strong></p>\n<ul>\n <li>Multi-site operational leadership experience strongly preferred</li>\n <li>5+ years of progressive leadership experience in hospice or healthcare operations</li>\n <li>3+ years of direct healthcare services leadership preferred</li>\n <li>Proven expertise in regulatory compliance, budgeting, staff leadership, and multi-site operations</li>\n <li>Experience with HomeCare HomeBase (HCHB) strongly preferred</li>\n <li>In-depth knowledge of hospice CoPs, CMS regulations, and accreditation standards</li>\n <li>Strong communication and organizational skills</li>\n <li>Critical thinking and problem-solving mindset</li>\n <li>Passion for patient-centered care and interdisciplinary teamwork</li>\n <li>Ability to balance strategy, operations, and field leadership</li>\n</ul>\n<p> </p>\n<p><strong>Licensure:</strong></p>\n<ul>\n <li>Active RN License required (if applicable)</li>\n <li>Valid driver's license and auto insurance</li>\n</ul>\n<p> </p>\n<p> </p>\n<p><strong>Technical Skills:</strong></p>\n<ul>\n <li>Intermediate skills in Microsoft Excel and PowerPoint</li>\n <li>Comfortable with data systems, electronic medical records (EMR), and analytics</li>\n</ul>\n<h2>We Offer</h2>\n<p><strong>Benefits for All Associates (Full-Time, Part-Time & Per Diem):</strong></p>\n<ul>\n <li>Competitive Pay</li>\n <li>401(k) with Company Match</li>\n <li>Career Advancement Opportunities</li>\n <li>National & Local Recognition Programs</li>\n <li>Teammate Assistance Fund</li>\n</ul>\n<p><strong> </strong></p>\n<p><strong>Additional Full-Time Benefits:</strong></p>\n<ul>\n <li>Medical, Dental, Vision Insurance</li>\n <li>Mileage Reimbursement or Fleet Vehicle Program</li>\n <li>Generous Paid Time Off + 7 Paid Holidays</li>\n <li>Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)</li>\n <li>Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)</li>\n <li>Free Continuing Education Units (CEUs)</li>\n <li>Company-paid Life & Long-Term Disability Insurance</li>\n <li>Voluntary Benefits (Pet, Critical Illness, Accident, LTC)</li>\n</ul>\n<p> </p>\n<p><strong>Apply today to lead with compassion, drive clinical excellence, and shape the future of hospice care.</strong></p>\n<h2>Legalese</h2>\n<ul>\n <li>This is a safety-sensitive position</li>\n <li>Employee must meet minimum requirements to be eligible for benefits</li>\n <li>Where applicable, employee must meet state specific requirements</li>\n <li>We are proud to be an EEO employer</li>\n <li>We maintain a drug-free workplace</li>\n</ul>\n<h2>Location</h2>Gentiva\n<h2>Our Company</h2>\n<p></p>\n<p>At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.</p>\n<p> </p>\n<p>Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.</p>\n<p> </p>\n<p>Our nationwide reach is powered by a family of trusted brands that include:</p>\n<ul>\n <li><strong>Hospice care:</strong> Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon</li>\n <li><strong>Palliative care:</strong> Empatia Palliative Care, Emerald Coast Palliative Care</li>\n <li><strong>Home health care:</strong> Heartland Home Health</li>\n <li><strong>Advanced illness management:</strong> Illumia Health</li>\n</ul>\n<p> </p>\n<p>With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.</p>",
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