Inventory & Customer Service Specialist

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    "requisitionDescription": "<div><p data-pasted=\"true\"><strong>Inventory &amp; Customer Service Specialist &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>Who We Are</strong></p><p>United Electric Supply Co. Inc. is a nationally recognized, 100% employee-owned company that is a large multi-regional supplier of electrical products and advanced services for the construction and industrial markets. United Electric offers a full range of electrical products and services with concentrations in industrial automation, building automation, lighting, wire/cable/conduit, distribution and control, data communications, electro-mechanical and energy solutions. With over 300 employees, United Electric is headquartered in New Castle, Delaware with locations throughout Delaware, Pennsylvania, Maryland, New Jersey, Virginia and New York.</p><p>&nbsp;</p><p><strong>Position Summary</strong></p><p>We are seeking a reliable, customer-focused team member to support our fast-paced, hands-on environment. This role combines the precision of warehouse work with the relationship-building of customer service. You&rsquo;ll assist customers in person, process orders, manage inventory, and ensure materials are accurately picked, packed, and stocked. As you&rsquo;ll often work independently, strong time management and self-motivation are key. The ideal candidate is detail-oriented, communicates clearly, and takes pride in creating a positive experience for both internal and external customers.</p><p><strong>&nbsp;</strong></p><p><strong>Position Responsibilities</strong></p><ul><li>Provide insightful, accurate, detailed information to our customers questions or problems.</li><li>Efficiently collect requested material from the shelves, ensuring it correctly aligns with the customer&rsquo;s application and order.&nbsp;</li><li>Receives incoming materials, checking packing slips against actual merchandise received. Inspects materials for obvious defects, solving related problems and notifies supervisor as necessary. &nbsp;</li><li>Stock shelves and ensuring materials are in their designated area.&nbsp;</li><li>Pulls materials from warehouse shelves to fill current orders. Identify correct quantity and customer specifications.&nbsp;</li><li>Utilize RF guns for picking and packing.&nbsp;</li><li>Packs and ships materials in designated cartons per customer order and department procedures. &nbsp;</li><li>Assists with loading and unloading trucks.&nbsp;</li><li>Check email and trackers daily for time sensitive company information.&nbsp;</li><li>Posts purchase orders via RF and other related data into the computer system.&nbsp;</li><li>Completing two full Cycle Counts per year to maintain an accurate inventory of items and locations.</li><li>Involves maintaining a clean, organized area</li><li>Work closely with all internal departments, combining individual efforts to better serve the customer. &nbsp;</li><li>Performs other duties as obvious or assigned.&nbsp;</li></ul><p>&nbsp;</p><p>&nbsp;</p><p><strong>This is a Safety Sensitive Position</strong></p><ul type=\"disc\"><li>Will be required to operate powered industrial trucks.</li><li>Must be able to lift 50 lbs. several times a day, bend, and twist.&nbsp;</li><li>Adhere to all United Electric health, safety, and environmental policies. &nbsp;&nbsp;</li><li>Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk. &nbsp;Your personal safety is your responsibility.</li><li>Complete an accident/Incident report for any safety and/or health infractions that occur or witnessed.</li></ul><p>&nbsp;</p><p><strong>Commitment to Safety</strong></p><ul type=\"disc\"><li>Adhere to all United Electric health, safety, and environmental policies. &nbsp; &nbsp;</li><li>Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk. &nbsp;Your personal safety is your responsibility.&nbsp;</li><li>Complete an accident/Incident report for any safety and/or health infractions that occurs or are witnessed.&nbsp;</li><li>Support all United Electric health, safety, and environmental policies for all employees within your branch.&nbsp;</li></ul><p><strong>&nbsp;</strong></p><p><strong>Qualifications</strong></p><ul type=\"disc\"><li><strong>Must be able to work Monday through Friday, 6am-3pm</strong></li><li>Minimum High School Diploma</li><li>Organized with strong time management skills. &nbsp;</li><li>Self-motivated and self-starter. &nbsp;</li><li>Strong attention to detail needed</li><li>Adapt to changing conditions and solve issues immediately</li><li>Ability to learn our ERP system&nbsp;</li></ul><p><br></p><p><strong>Compensation &amp; Benefits</strong></p><ul><li>Health, Dental, and Vision Insurance&nbsp;</li><li>Disability Insurance and Life Insurance&nbsp;</li><li>401(K) and Stock Ownership&nbsp;</li><li>Paid Vacation and holidays&nbsp;</li><li>Educational Benefits&nbsp;</li><li>Wellness Programs&nbsp;</li><li>Work/Life Balance&nbsp;</li><li>Eligible for Bonus</li></ul><p>&nbsp;&nbsp;</p><p><strong>We are an equal employment opportunity employer.</strong> &nbsp;</p></div>\n",
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