Seasonal Customer Service Associate

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    "description": "<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><strong>Deliver service. Build trust. Represent your community.</strong></span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">At Hickory Point Bank &amp; Trust, we believe every client interaction matters. As a Customer Service Associate (CSA), you are often the first point of contact in the banking center, setting the tone for a welcoming, professional, and efficient client experience.</span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">This role is essential to our relationship-driven approach to banking. You&rsquo;ll support daily transactions, answer client questions, and help connect individuals to the right financial solutions and team members.</span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">If you take pride in accuracy, enjoy helping others, and thrive in a fast-paced, team-oriented environment, this is a strong entry point into a career within a respected community bank.</span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\"><strong>What you&rsquo;ll do:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Greet clients and create a welcoming, professional first impression Conduct consultative conversations to understand financial goals</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Process deposits, withdrawals, and other transactions accurately and efficiently Process transactions accurately while maintaining regulatory compliance</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Assist clients with questions and provide guidance on bank products and services </span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Balance daily transactions and maintain cash accuracy</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Identify client needs and refer opportunities to Relationship Bankers and other partners</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Monitor for and report suspicious activity in accordance with bank policies</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Resolve client concerns with professionalism and timeliness</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Support drive-up, in-person, and phone interactions</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Maintain compliance with all regulations, policies, and procedures</span></span></li>\n</ul>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\"><strong>What success looks like:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Consistently accurate and efficient transaction processing</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Positive client experiences and strong service feedback</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Reliable balancing and attention to detail</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Effective identification of referral opportunities</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Professional communication and teamwork</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Adherence to compliance and operational standards</span></span></li>\n</ul>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\"><strong>Job Qualifications:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">High school diploma or GED required.</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">1+ year of customer-facing experience in banking, retail, hospitality, or similar environments</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Cash handling experience and comfort working with numbers</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Strong communication and interpersonal skills</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">High attention to detail and accuracy</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Ability to multitask and stay organized in a fast-paced setting</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Willingness to learn banking products, services, and regulations</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Professional presence and commitment to confidentiality and integrity</span></span></li>\n</ul>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\"><strong>Why Join Us?</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Career development opportunities in financial services</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Exposure to multiple areas of banking</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Strong team environment and internal support</span></span></li>\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Community-centered culture</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\"><strong>Equal Opportunities Statement</strong></span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">Hickory Point Bank &amp; Trust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">&nbsp;</span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\"><strong>Salary Disclaimer</strong></span></span></p>\n\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"display:block; font-size:14px\">The salary range provided represents the anticipated&nbsp;<em>starting pay</em>&nbsp;for this position. Individual compensation is based on various factors, including but not limited to, role requirements and responsibilities, related experience, education, qualifications, and internal equity.&nbsp;</span></span></p>\n",
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As a Customer Service Associate (CSA), you are often the first point of contact in the banking center, setting the tone for a welcoming, professional, and efficient client experience.\\n\\nThis role is essential to our relationship-driven approach to banking. 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