Service Representative -PT Temp

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><p><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"></p><div class=\"fr-view\"><table border=\"1\" cellpadding=\"0\" cellspacing=\"0\"><tbody><tr><td valign=\"top\" style=\"width: 100%;\"><strong>Essential Job Duties/Responsibilities:</strong><p>&nbsp;</p><ul><li><span style=\"color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Manages heavy call volume, answering inquiries, taking messages and directing calls from residents to appropriate departments, as well as, managing cooperators complaints in person as necessary</span></li><li>Manages radio, phone or computer to dispatch crews, vehicles or other field units as&nbsp;applicable.</li><li>Performs&nbsp;general&nbsp;bookkeeping&nbsp;duties&nbsp;and&nbsp;budget&nbsp;analysis,&nbsp;as&nbsp;needed,&nbsp;as well as&nbsp;miscellaneous&nbsp;accounting&nbsp;duties.</li><li>Distributes&nbsp;work orders and&nbsp;supply&nbsp;requisitions&nbsp;via&nbsp;two-way&nbsp;radio,&nbsp;email,&nbsp;electronically, or&nbsp;in&nbsp;person.</li><li>Enters&nbsp;cooperators&#39; monthly&nbsp;payments&nbsp;into&nbsp;Yardi&nbsp;System.</li><li>Maintains&nbsp;residential&nbsp;receivable&nbsp;accounts</li><li>Monitors&nbsp;records of work&nbsp;orders&nbsp;distributed, amount of work orders and&nbsp;work&nbsp;in progress for&nbsp;supervisors.</li><li>Monitors&nbsp;records, supply requisitions&nbsp;distributed,&nbsp;amount of work orders and&nbsp;work&nbsp;in progress&nbsp;for&nbsp;supervisors.</li><li>Compares&nbsp;inventory&nbsp;to&nbsp;computer&nbsp;and&nbsp;office&nbsp;records&nbsp;(such&nbsp;as&nbsp;received/un-received&nbsp;purchase&nbsp;orders,&nbsp;supply&nbsp;requisitions,&nbsp;work&nbsp;orders&nbsp;and&nbsp;invoices)&nbsp;to&nbsp;obtain&nbsp;current&nbsp;inventory.</li><li>Processes&nbsp;purchase&nbsp;requisitions,&nbsp;packing&nbsp;slips,&nbsp;invoices&nbsp;and&nbsp;chargebacks.</li><li>Greets and welcomes visitors and obtains initial assessment of reason for visit; Notifies company&nbsp;personnel&nbsp;of&nbsp;visitor&rsquo;s arrival.</li><li>Compose and track emails to departments, cooperators and follows up with as necessary to track task completion.</li><li>Respond&nbsp;to&nbsp;Shareholders&rsquo;&nbsp;inquiries&nbsp;concerning&nbsp;account&nbsp;(payments/charges)&nbsp;information.</li><li>Creates&nbsp;and&nbsp;maintains&nbsp;files,&nbsp;as&nbsp;needed</li><li>Creates&nbsp;correspondence&nbsp;and/or&nbsp;flyers,&nbsp;as&nbsp;necessary.</li><li>Prepares&nbsp;distribution&nbsp;of&nbsp;schedules&nbsp;for&nbsp;units&nbsp;work&nbsp;orders.</li><li>Monitors&nbsp;and&nbsp;maintains&nbsp;elevator&nbsp;or&nbsp;inventory&nbsp;log&nbsp;as&nbsp;necessary.</li><li>Completes&nbsp;data&nbsp;entry&nbsp;for&nbsp;all&nbsp;appointments.</li><li>Prepares&nbsp;and&nbsp;closes&nbsp;work&nbsp;orders&nbsp;and&nbsp;supply&nbsp;requisitions&nbsp;upon&nbsp;completion.</li><li>Additional&nbsp;duties&nbsp;and&nbsp;responsibilities&nbsp;as&nbsp;assigned.</li></ul><p>&nbsp;</p><p><strong>NOTE:&nbsp;Service&nbsp;Representatives&rsquo;&nbsp;actual&nbsp;duties&nbsp;may&nbsp;vary,&nbsp;depending&nbsp;upon&nbsp;the&nbsp;department&nbsp;to&nbsp;which&nbsp;they&nbsp;are&nbsp;assigned.</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 100%;\"><p><strong>Work&nbsp;experience&nbsp;requirements:</strong></p><p>&nbsp;</p><ul><li>Exceptional&nbsp;written/oral&nbsp;communication,&nbsp;as&nbsp;well&nbsp;as,&nbsp;excellent&nbsp;customer&nbsp;service&nbsp;and&nbsp;interpersonal&nbsp;skills.</li><li>Proficient&nbsp;in&nbsp;Microsoft&nbsp;Office&nbsp;Suite</li><li>Bilingual,&nbsp;a&nbsp;plus.</li><li>Hands-on&nbsp;experience&nbsp;with&nbsp;office&nbsp;equipment</li><li>Multitasking&nbsp;and&nbsp;time-management&nbsp;skills,&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;prioritize&nbsp;tasks&nbsp;is&nbsp;essential.</li><li>Ability&nbsp;to&nbsp;deal&nbsp;with&nbsp;a&nbsp;high&nbsp;volume&nbsp;of&nbsp;callers&nbsp;and&nbsp;visitors&nbsp;while&nbsp;maintaining&nbsp;a&nbsp;professional&nbsp;approach.</li><li>Knowledge&nbsp;of&nbsp;Yardi&nbsp;Property&nbsp;Management&nbsp;System&nbsp;a&nbsp;plus.</li><li>May also require one (1) to three (3) years Accounting/Bookkeeping experience.</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100%;\"><p><strong>Education/Requirements:</strong></p><ul><li>High&nbsp;School&nbsp;Diploma&nbsp;or&nbsp;equivalent</li><li>College courses or A.S. degree, a plus</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100%;\"><p><strong>Testing:</strong></p><ul><li id=\"isPasted\">Drug screening, as permitted by, and consistent with, applicable law.</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100%;\"><p><strong>Physical Requirements:</strong></p><p>Persons performing service in this position classification may routinely exert up to <strong>25&nbsp;</strong>pounds of force to lift, carry, push, pull, or otherwise move objects. This type of work may involve regular walking, standing or sitting for extended periods of time. It may involve stooping or bending. Handling and working with various materials and objects may be required.</p><p><strong>Reasonable accommodations may be made to enable a person to perform the essential functions of the job.</strong></p></td></tr></tbody></table><br><br>Riverbay Corporation is an Equal Opportunity Employer.</div></div></div></div></div></div></div></div></div></div></div></div>\n",
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