Home › Companies › 1F36139D46176F8FEB3AE0E28C522AED › Director of Sales - Hospitality
Director of Sales - Hospitality
1F36139D46176F8FEB3AE0E28C522AED · Cedar Rapids, IA - Cedar Rapids, IA 52411; Cedar Rapids - Hilton Garden, Cedar Rapids, IA, 52411, USA · Active · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 1F36139D46176F8FEB3AE0E28C522AED |
| Title | Director of Sales - Hospitality |
| Normalized title | - |
| Department / team | - |
| Location | Cedar Rapids, IA, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-29 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 1F36139D46176F8FEB3AE0E28C522AED. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Cedar Rapids. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 1F36139D46176F8FEB3AE0E28C522AED |
| Source | 448f1db6-c5ef-439d-a9de-8c593f803c8b |
| ATS provider | Paycom ATS |
Description
Description
POSITION SUMMARY
The Director of Sales is responsible for leading the hotel’s sale strategy to maximize revenue, market share and profitability. This ole oversees the development and execution of strategic sales plans, manages key client relationships, and drives group, corporate and transient business across all market segments. The Director of Sales provides leadership to the sales team, ensuring alignment with brand standards and property goals while fostering a high-performance, result-driven culture. They collaborate closely with the General Manager, Revenue Manager and Director of Hotel Operations to identify opportunities, optimize pricing strategies and achieve budgeted targets.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Employee Supervision & Development
Hire, train, manage, and motivate sales & Catering staff to generate enthusiasm, spirit, and loyalty while maintaining strong/clear communication.
Conduct required performance reviews for direct reports and make recommendations for compensation adjustments in accordance with company policy.
Ensure appropriate day-to-day decisions for the property that follow company standards are made and train and empower staff to do the same.
Lead by example in all encounters with team members, guests, clients, vendors, and the general public.
Operations Management & Property Oversight
Partner with the General Manager to ensure the property is properly maintained and that necessary repairs and improvements are completed in a timely and appropriate manner to avoid negative guest impact.
Be attentive to all hotel operational and guest relationship management needs and concerns.
Act as manager-on-duty in the absence of leadership or as assigned and be on-call as required.
Supervise and control the sales, marketing, and overall operation of the hotel in a cost-effective manner.
Work with above-property leaders, brand partners, and key stakeholders to complete all pre-opening and/or opening responsibilities when applicable.
Guest Experience & Service Excellence
Respond immediately to all client inquiries and communications in a positive manner.
Work with the General Manager and Director of Hotel Operations (if needed) to resolve guest/client complaints and concerns in a timely, professional manner, ensuring a “win-win” outcome.
Explore and participate in new business opportunities, guest interaction moments, and relationship-building initiatives to enhance hotel and company growth.
Be attentive to all guest relationship management needs and concerns.
Financial Management & Revenue Performance
Meet budgeted income, expense, and revenue goals for the hotel.
Work with the General Manager on the development of the annual budget.
Review sales and financial operations regularly and complete required reporting on a daily, weekly, monthly, and annual basis.
Participate in revenue management activities, including strategy development and rate management.
Ensure established deposit and accounts receivable targets and requirements are met and maintained.
Develop weekly, monthly, and annual revenue goals in accordance with company policy; monitor performance and provide leadership to ensure team and individual goals are met.
Sales, Marketing, & Business Development
Evaluate market conditions with hotel and above-property leadership to develop and implement ongoing revenue management and sales strategies aligned with market and budget goals.
Perform weekly sales calls and sales activities, including new business development and relationship management.
Develop and monitor weekly, monthly, and annual sales goals; provide leadership to ensure team and individual performance meets expectations.
Develop the annual marketing plan and conduct periodic sales and marketing reviews.
Develop and maintain sales and marketing collateral, pricing strategies, and sales strategies to support financial and service goals.
Participate in all required and optional brand, third-party, and industry programs (including OTA partnerships), ensuring accurate and up-to-date information and inventory.
Adhere to company client development, retention, and communication standards, including accurate CRM documentation.
Maintain strong, current relationships with key clients, accounts, brand contacts, and community partnerships.
Explore and participate in new business opportunities and relationship-building efforts to support hotel and company growth.
Conduct periodic account reviews and audits to ensure proper reporting, documentation, and sales activity performance.
Collaborate with food & beverage and catering leaders to develop relevant menu offerings and event options aligned with current trends.
Compliance, Risk, & Safety
Ensure the sales department operates in compliance with company policies and procedures, maintaining standards for safety, quality, and guest satisfaction.
Ensure sales operations comply with all local, state, and federal laws, as well as brand standards and management agreements.
Respond in a timely manner to hotel or guest emergencies and communicate appropriately with the General Manager.
Other Duties
Maintain and demonstrate professional and technical knowledge through ongoing education, networking, and industry involvement.
Represent the hotel and company in a professional and positive manner within the community and industry.
Collaborate with the General Manager to resolve personnel and operational issues in a timely, accurate, and professional manner.
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Directly supervise hotel sales & catering team members. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, developing, and training employees with assistance from the General Manager and/or human resources; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
JOB REQUIREMENTS
Demonstrates integrity and holds self and others to high ethical standards
Strong leadership and management skills, including recruiting, hiring, coaching, mentoring, and team development
Proven sales and business development skills, including client acquisition, retention, and relationship management
Strategic thinker with the ability to drive revenue management and sales initiatives
Strong financial acumen, including budgeting, forecasting, and interpreting financial statements
Analytical mindset with the ability to evaluate and present data effectively
Excellent verbal and written communication and interpersonal skills
Experience in sales and marketing, including training, goal setting, market analysis, and plan execution
Builds strong relationships and actively engages in the community
Guest-focused with a commitment to service excellence
Adaptable, organized, and able to manage multiple priorities in a fast-paced environment
Proficient in computer systems and business applications
Works effectively with diverse teams and maintains regular, reliable attendance
EDUCATION and/or EXPERIENCE
Bachelor’s Degree preferred in related field; and/or 3-5 years of equivalent experience in Hospitality Sales or related industry.
COMPANY VALUES
Do the Right Thing. Act Ethically. We are responsible for our words, our actions and our results.
Build Relationships for Life. At Work. At Home. In the Community.
Solve It. Deliver results through innovation, creative thinking, and problem solving.
Have Fun. Perform at Your Best. Celebrate Success.
Full job record
| Job ID | 6fc47dd290b5f5b648fe8322440923f305f34d8f |
| Org ID | 35a7c318-1eca-4310-8d5e-54946b0f228d |
| Source ID | 448f1db6-c5ef-439d-a9de-8c593f803c8b |
| Board ID | 448f1db6-c5ef-439d-a9de-8c593f803c8b |
| Provider | paycom |
| Provider Job Key | 311719 |
| Title | Director of Sales - Hospitality |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Cedar Rapids, IA - Cedar Rapids, IA 52411; Cedar Rapids - Hilton Garden, Cedar Rapids, IA, 52411, USA |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | IA |
| City | Cedar Rapids |
| Salary Raw | Description POSITION SUMMARY The Director of Sales is responsible for leading the hotel’s sale strategy to maximize revenue, market share and profitability. This ole oversees the development and execution of strategic sales plans, manages key client relationships, and drives group, corporate and transient business across all market segments. The Director of Sales provides leadership to the sales team, ensuring alignment with brand standards and property goals while fostering a high-performance, result-driven culture. They collaborate closely with the General Manager, Revenue Manager and Director of Hotel Operations to identify opportunities, optimize pricing strategies and achieve budgeted targets. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Employee Supervision & Development Hire, train, manage, and motivate sales & Catering staff to generate enthusiasm, spirit, and loyalty while maintaining strong/clear communication. Conduct required performance reviews for direct reports and make recommendations for compensation adjustments in accordance with company policy. Ensure appropriate day-to-day decisions for the property that follow company standards are made and train and empower staff to do the same. Lead by example in all encounters with team members, guests, clients, vendors, and the general public. Operations Management & Property Oversight Partner with the General Manager to ensure the property is properly maintained and that necessary repairs and improvements are completed in a timely and appropriate manner to avoid negative guest impact. Be attentive to all hotel operational and guest relationship management needs and concerns. Act as manager-on-duty in the absence of leadership or as assigned and be on-call as required. Supervise and control the sales, marketing, and overall operation of the hotel in a cost-effective manner. Work with above-property leaders, brand partners, and key stakeholders to complete all pre-opening and/or opening responsibilities when applicable. Guest Experience & Service Excellence Respond immediately to all client inquiries and communications in a positive manner. Work with the General Manager and Director of Hotel Operations (if needed) to resolve guest/client complaints and concerns in a timely, professional manner, ensuring a “win-win” outcome. Explore and participate in new business opportunities, guest interaction moments, and relationship-building initiatives to enhance hotel and company growth. Be attentive to all guest relationship management needs and concerns. Financial Management & Revenue Performance Meet budgeted income, expense, and revenue goals for the hotel. Work with the General Manager on the development of the annual budget. Review sales and financial operations regularly and complete required reporting on a daily, weekly, monthly, and annual basis. Participate in revenue management activities, including strategy development and rate management. Ensure established deposit and accounts receivable targets and requirements are met and maintained. Develop weekly, monthly, and annual revenue goals in accordance with company policy; monitor performance and provide leadership to ensure team and individual goals are met. Sales, Marketing, & Business Development Evaluate market conditions with hotel and above-property leadership to develop and implement ongoing revenue management and sales strategies aligned with market and budget goals. Perform weekly sales calls and sales activities, including new business development and relationship management. Develop and monitor weekly, monthly, and annual sales goals; provide leadership to ensure team and individual performance meets expectations. Develop the annual marketing plan and conduct periodic sales and marketing reviews. Develop and maintain sales and marketing collateral, pricing strategies, and sales strategies to support financial and service goals. Participate in all required and optional brand, third-party, and industry programs (including OTA partnerships), ensuring accurate and up-to-date information and inventory. Adhere to company client development, retention, and communication standards, including accurate CRM documentation. Maintain strong, current relationships with key clients, accounts, brand contacts, and community partnerships. Explore and participate in new business opportunities and relationship-building efforts to support hotel and company growth. Conduct periodic account reviews and audits to ensure proper reporting, documentation, and sales activity performance. Collaborate with food & beverage and catering leaders to develop relevant menu offerings and event options aligned with current trends. Compliance, Risk, & Safety Ensure the sales department operates in compliance with company policies and procedures, maintaining standards for safety, quality, and guest satisfaction. Ensure sales operations comply with all local, state, and federal laws, as well as brand standards and management agreements. Respond in a timely manner to hotel or guest emergencies and communicate appropriately with the General Manager. Other Duties Maintain and demonstrate professional and technical knowledge through ongoing education, networking, and industry involvement. Represent the hotel and company in a professional and positive manner within the community and industry. Collaborate with the General Manager to resolve personnel and operational issues in a timely, accurate, and professional manner. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervise hotel sales & catering team members. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, developing, and training employees with assistance from the General Manager and/or human resources; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. JOB REQUIREMENTS Demonstrates integrity and holds self and others to high ethical standards Strong leadership and management skills, including recruiting, hiring, coaching, mentoring, and team development Proven sales and business development skills, including client acquisition, retention, and relationship management Strategic thinker with the ability to drive revenue management and sales initiatives Strong financial acumen, including budgeting, forecasting, and interpreting financial statements Analytical mindset with the ability to evaluate and present data effectively Excellent verbal and written communication and interpersonal skills Experience in sales and marketing, including training, goal setting, market analysis, and plan execution Builds strong relationships and actively engages in the community Guest-focused with a commitment to service excellence Adaptable, organized, and able to manage multiple priorities in a fast-paced environment Proficient in computer systems and business applications Works effectively with diverse teams and maintains regular, reliable attendance EDUCATION and/or EXPERIENCE Bachelor’s Degree preferred in related field; and/or 3-5 years of equivalent experience in Hospitality Sales or related industry. COMPANY VALUES Do the Right Thing. Act Ethically. We are responsible for our words, our actions and our results. Build Relationships for Life. At Work. At Home. In the Community. Solve It. Deliver results through innovation, creative thinking, and problem solving. Have Fun. Perform at Your Best. Celebrate Success. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=311719&clientkey=1F36139D46176F8FEB3AE0E28C522AED |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=311719&clientkey=1F36139D46176F8FEB3AE0E28C522AED |
| First Seen At | 2026-05-31 19:06:05Z |
| Last Seen At | 2026-06-06 20:05:47Z |
| Last Checked At | 2026-06-06 20:05:47Z |
| Last Changed At | 2026-05-31 19:06:05Z |
| Inactive At | — |
| Source Posted At | 2026-05-29 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=1F36139D46176F8FEB3AE0E28C522AED/date=2026-06-06/2026-06-06T20-05-45-406Z-1efaa1dee2fb5d66d11a48c3fe871d095646c5abb3b492a4a985bab159fd694c.json |
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"description": "<div style=\"border-bottom:none 1pt;padding:0in 0in 2pt 0in;\">\n<p style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\">POSITION SUMMARY</span></b></span></span></span></p>\n</div>\n\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">The Director of Sales is responsible for leading the hotel’s sale strategy to maximize revenue, market share and profitability. This ole oversees the development and execution of strategic sales plans, manages key client relationships, and drives group, corporate and transient business across all market segments. The Director of Sales provides leadership to the sales team, ensuring alignment with brand standards and property goals while fostering a high-performance, result-driven culture. They collaborate closely with the General Manager, Revenue Manager and Director of Hotel Operations to identify opportunities, optimize pricing strategies and achieve budgeted targets. </span></span></span></span></p>\n\n<div style=\"border-bottom:none 1pt;padding:0in 0in 2pt 0in;\">\n<p style=\"border:none;text-align:justify;padding:0in;\"> </p>\n\n<p style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\">ESSENTIAL FUNCTIONS AND RESPONSIBILITIES</span></b></span></span></span></p>\n\n<p style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><i>Employee Supervision & Development </i></b></span></span></span></p>\n</div>\n\n<div style=\"border-bottom:none 1pt;padding:0in 0in 2pt 0in;margin-left:24px;\">\n<ul>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Hire, train, manage, and motivate sales & Catering staff to generate enthusiasm, spirit, and loyalty while maintaining strong/clear communication.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Conduct required performance reviews for direct reports and make recommendations for compensation adjustments in accordance with company policy.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure appropriate day-to-day decisions for the property that follow company standards are made and train and empower staff to do the same.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Lead by example in all encounters with team members, guests, clients, vendors, and the general public.</span></span></span></li>\n</ul>\n</div>\n\n<div style=\"border-bottom:none 1pt;padding:0in 0in 2pt 0in;\">\n<p style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><i>Operations Management & Property Oversight</i></b></span></span></span></p>\n</div>\n\n<div style=\"border-bottom:none 1pt;padding:0in 0in 2pt 0in;margin-left:24px;\">\n<ul>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Partner with the General Manager to ensure the property is properly maintained and that necessary repairs and improvements are completed in a timely and appropriate manner to avoid negative guest impact.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Be attentive to all hotel operational and guest relationship management needs and concerns.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Act as manager-on-duty in the absence of leadership or as assigned and be on-call as required.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Supervise and control the sales, marketing, and overall operation of the hotel in a cost-effective manner.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Work with above-property leaders, brand partners, and key stakeholders to complete all pre-opening and/or opening responsibilities when applicable.</span></span></span></li>\n</ul>\n</div>\n\n<div style=\"border-bottom:none 1pt;padding:0in 0in 2pt 0in;\">\n<p style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><i>Guest Experience & Service Excellence</i></b></span></span></span></p>\n</div>\n\n<div style=\"border-bottom:none 1pt;padding:0in 0in 2pt 0in;margin-left:24px;\">\n<ul>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Respond immediately to all client inquiries and communications in a positive manner.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Work with the General Manager and Director of Hotel Operations (if needed) to resolve guest/client complaints and concerns in a timely, professional manner, ensuring a “win-win” outcome.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Explore and participate in new business opportunities, guest interaction moments, and relationship-building initiatives to enhance hotel and company growth.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Be attentive to all guest relationship management needs and concerns.</span></span></span></li>\n</ul>\n</div>\n\n<div style=\"border-bottom:none 1pt;padding:0in 0in 2pt 0in;\">\n<p style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><i>Financial Management & Revenue Performance</i></b></span></span></span></p>\n</div>\n\n<div style=\"border-bottom:none 1pt;padding:0in 0in 2pt 0in;margin-left:24px;\">\n<ul>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Meet budgeted income, expense, and revenue goals for the hotel.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Work with the General Manager on the development of the annual budget.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Review sales and financial operations regularly and complete required reporting on a daily, weekly, monthly, and annual basis.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Participate in revenue management activities, including strategy development and rate management.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure established deposit and accounts receivable targets and requirements are met and maintained.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Develop weekly, monthly, and annual revenue goals in accordance with company policy; monitor performance and provide leadership to ensure team and individual goals are met.</span></span></span></li>\n</ul>\n</div>\n\n<div style=\"border-bottom:none 1pt;padding:0in 0in 2pt 0in;\">\n<p style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><i>Sales, Marketing, & Business Development</i></b></span></span></span></p>\n</div>\n\n<div style=\"border-bottom:none 1pt;padding:0in 0in 2pt 0in;margin-left:24px;\">\n<ul>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Evaluate market conditions with hotel and above-property leadership to develop and implement ongoing revenue management and sales strategies aligned with market and budget goals.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Perform weekly sales calls and sales activities, including new business development and relationship management.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Develop and monitor weekly, monthly, and annual sales goals; provide leadership to ensure team and individual performance meets expectations.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Develop the annual marketing plan and conduct periodic sales and marketing reviews.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Develop and maintain sales and marketing collateral, pricing strategies, and sales strategies to support financial and service goals.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Participate in all required and optional brand, third-party, and industry programs (including OTA partnerships), ensuring accurate and up-to-date information and inventory.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Adhere to company client development, retention, and communication standards, including accurate CRM documentation.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Maintain strong, current relationships with key clients, accounts, brand contacts, and community partnerships.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Explore and participate in new business opportunities and relationship-building efforts to support hotel and company growth.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Conduct periodic account reviews and audits to ensure proper reporting, documentation, and sales activity performance.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Collaborate with food & beverage and catering leaders to develop relevant menu offerings and event options aligned with current trends.</span></span></span></li>\n</ul>\n</div>\n\n<div style=\"border-bottom:none 1pt;padding:0in 0in 2pt 0in;\">\n<p style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><i>Compliance, Risk, & Safety </i></b></span></span></span></p>\n</div>\n\n<div style=\"border-bottom:none 1pt;padding:0in 0in 2pt 0in;margin-left:24px;\">\n<ul>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure the sales department operates in compliance with company policies and procedures, maintaining standards for safety, quality, and guest satisfaction.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure sales operations comply with all local, state, and federal laws, as well as brand standards and management agreements.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Respond in a timely manner to hotel or guest emergencies and communicate appropriately with the General Manager.</span></span></span></li>\n</ul>\n</div>\n\n<div style=\"border-bottom:none 1pt;padding:0in 0in 2pt 0in;\">\n<p style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><i>Other Duties</i></b></span></span></span></p>\n</div>\n\n<div style=\"border-bottom:none 1pt;padding:0in 0in 2pt 0in;margin-left:24px;\">\n<ul>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Maintain and demonstrate professional and technical knowledge through ongoing education, networking, and industry involvement.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Represent the hotel and company in a professional and positive manner within the community and industry.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Collaborate with the General Manager to resolve personnel and operational issues in a timely, accurate, and professional manner.</span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Other duties as assigned. </span></span></span></li>\n</ul>\n</div>\n\n<p style=\"text-align:justify;\"> </p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">SUPERVISORY RESPONSIBILITIES</span></span></b></span></span></span></p>\n\n<p style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Directly supervise hotel sales & catering team members. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, developing, and training employees with assistance from the General Manager and/or human resources; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.</span></span></span></span></p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">JOB REQUIREMENTS</span></span></b></span></span></span></span></p>\n\n<div style=\"border-bottom:none 1pt;padding:0in 0in 3pt 0in;margin-left:24px;\">\n<ul>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Demonstrates integrity and holds self and others to high ethical standards</span></span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Strong leadership and management skills, including recruiting, hiring, coaching, mentoring, and team development</span></span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Proven sales and business development skills, including client acquisition, retention, and relationship management</span></span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Strategic thinker with the ability to drive revenue management and sales initiatives</span></span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Strong financial acumen, including budgeting, forecasting, and interpreting financial statements</span></span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Analytical mindset with the ability to evaluate and present data effectively</span></span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Excellent verbal and written communication and interpersonal skills</span></span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Experience in sales and marketing, including training, goal setting, market analysis, and plan execution</span></span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Builds strong relationships and actively engages in the community</span></span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Guest-focused with a commitment to service excellence</span></span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Adaptable, organized, and able to manage multiple priorities in a fast-paced environment</span></span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Proficient in computer systems and business applications</span></span></span></span></li>\n\t<li style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Works effectively with diverse teams and maintains regular, reliable attendance</span></span></span></span></li>\n</ul>\n</div>\n\n<div style=\"border-bottom:none 1pt;padding:0in 0in 3pt 0in;margin-left:48px;\">\n<p style=\"border:none;text-align:justify;padding:0in;\"> </p>\n</div>\n\n<div style=\"border-bottom:none 1pt;padding:0in 0in 3pt 0in;\">\n<p style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">EDUCATION and/or EXPERIENCE</span></span></b></span></span></span></p>\n</div>\n\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\">Bachelor’s Degree preferred in related field; and/or 3-5 years of equivalent experience in Hospitality Sales or related industry.</span></span></span></span></p>\n\n<div style=\"border-bottom:none 1pt;padding:0in 0in 2pt 0in;\">\n<p style=\"border:none;text-align:justify;padding:0in;\"> </p>\n</div>\n\n<div style=\"border-bottom:none 1pt;padding:0in 0in 3pt 0in;\">\n<p style=\"border:none;text-align:justify;padding:0in;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">COMPANY VALUES</span></span></b></span></span></span></p>\n</div>\n\n<ul>\n\t<li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"color:#000000;\">Do the Right Thing.</span></b><span style=\"color:#000000;\"> Act Ethically. We are responsible for our words, our actions and our results.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"color:#000000;\">Build Relationships for Life.</span></b><span style=\"color:#000000;\"> At Work. At Home. In the Community.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"color:#000000;\">Solve It.</span></b><span style=\"color:#000000;\"> Deliver results through innovation, creative thinking, and problem solving.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"color:#000000;\">Have Fun.</span></b><span style=\"color:#000000;\"> Perform at Your Best. Celebrate Success. </span></span></span></span></li>\n</ul>",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Director of Sales - Hospitality\",\"identifier\":\"J0BY50311719\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/1F36139D46176F8FEB3AE0E28C522AED/jobs/311719\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=1F36139D46176F8FEB3AE0E28C522AED\",\"datePosted\":\"2026-05-29\",\"description\":\"Job DetailsJob Location: Cedar Rapids, IA - Cedar Rapids, IA 52411\\nPOSITION SUMMARY\\n\\n\\nThe Director of Sales is responsible for leading the hotel’s sale strategy to maximize revenue, market share and profitability. This ole oversees the development and execution of strategic sales plans, manages key client relationships, and drives group, corporate and transient business across all market segments. The Director of Sales provides leadership to the sales team, ensuring alignment with brand standards and property goals while fostering a high-performance, result-driven culture. They collaborate closely with the General Manager, Revenue Manager and Director of Hotel Operations to identify opportunities, optimize pricing strategies and achieve budgeted targets. \\n\\n\\n \\n\\nESSENTIAL FUNCTIONS AND RESPONSIBILITIES\\n\\nEmployee Supervision & Development \\n\\n\\n\\n\\n\\tHire, train, manage, and motivate sales & Catering staff to generate enthusiasm, spirit, and loyalty while maintaining strong/clear communication.\\n\\tConduct required performance reviews for direct reports and make recommendations for compensation adjustments in accordance with company policy.\\n\\tEnsure appropriate day-to-day decisions for the property that follow company standards are made and train and empower staff to do the same.\\n\\tLead by example in all encounters with team members, guests, clients, vendors, and the general public.\\n\\n\\n\\n\\nOperations Management & Property Oversight\\n\\n\\n\\n\\n\\tPartner with the General Manager to ensure the property is properly maintained and that necessary repairs and improvements are completed in a timely and appropriate manner to avoid negative guest impact.\\n\\tBe attentive to all hotel operational and guest relationship management needs and concerns.\\n\\tAct as manager-on-duty in the absence of leadership or as assigned and be on-call as required.\\n\\tSupervise and control the sales, marketing, and overall operation of the hotel in a cost-effective manner.\\n\\tWork with above-property leaders, brand partners, and key stakeholders to complete all pre-opening and/or opening responsibilities when applicable.\\n\\n\\n\\n\\nGuest Experience & Service Excellence\\n\\n\\n\\n\\n\\tRespond immediately to all client inquiries and communications in a positive manner.\\n\\tWork with the General Manager and Director of Hotel Operations (if needed) to resolve guest/client complaints and concerns in a timely, professional manner, ensuring a “win-win” outcome.\\n\\tExplore and participate in new business opportunities, guest interaction moments, and relationship-building initiatives to enhance hotel and company growth.\\n\\tBe attentive to all guest relationship management needs and concerns.\\n\\n\\n\\n\\nFinancial Management & Revenue Performance\\n\\n\\n\\n\\n\\tMeet budgeted income, expense, and revenue goals for the hotel.\\n\\tWork with the General Manager on the development of the annual budget.\\n\\tReview sales and financial operations regularly and complete required reporting on a daily, weekly, monthly, and annual basis.\\n\\tParticipate in revenue management activities, including strategy development and rate management.\\n\\tEnsure established deposit and accounts receivable targets and requirements are met and maintained.\\n\\tDevelop weekly, monthly, and annual revenue goals in accordance with company policy; monitor performance and provide leadership to ensure team and individual goals are met.\\n\\n\\n\\n\\nSales, Marketing, & Business Development\\n\\n\\n\\n\\n\\tEvaluate market conditions with hotel and above-property leadership to develop and implement ongoing revenue management and sales strategies aligned with market and budget goals.\\n\\tPerform weekly sales calls and sales activities, including new business development and relationship management.\\n\\tDevelop and monitor weekly, monthly, and annual sales goals; provide leadership to ensure team and individual performance meets expectations.\\n\\tDevelop the annual marketing plan and conduct periodic sales and marketing reviews.\\n\\tDevelop and maintain sales and marketing collateral, pricing strategies, and sales strategies to support financial and service goals.\\n\\tParticipate in all required and optional brand, third-party, and industry programs (including OTA partnerships), ensuring accurate and up-to-date information and inventory.\\n\\tAdhere to company client development, retention, and communication standards, including accurate CRM documentation.\\n\\tMaintain strong, current relationships with key clients, accounts, brand contacts, and community partnerships.\\n\\tExplore and participate in new business opportunities and relationship-building efforts to support hotel and company growth.\\n\\tConduct periodic account reviews and audits to ensure proper reporting, documentation, and sales activity performance.\\n\\tCollaborate with food & beverage and catering leaders to develop relevant menu offerings and event options aligned with current trends.\\n\\n\\n\\n\\nCompliance, Risk, & Safety \\n\\n\\n\\n\\n\\tEnsure the sales department operates in compliance with company policies and procedures, maintaining standards for safety, quality, and guest satisfaction.\\n\\tEnsure sales operations comply with all local, state, and federal laws, as well as brand standards and management agreements.\\n\\tRespond in a timely manner to hotel or guest emergencies and communicate appropriately with the General Manager.\\n\\n\\n\\n\\nOther Duties\\n\\n\\n\\n\\n\\tMaintain and demonstrate professional and technical knowledge through ongoing education, networking, and industry involvement.\\n\\tRepresent the hotel and company in a professional and positive manner within the community and industry.\\n\\tCollaborate with the General Manager to resolve personnel and operational issues in a timely, accurate, and professional manner.\\n\\tOther duties as assigned. \\n\\n\\n\\n \\n\\nSUPERVISORY RESPONSIBILITIES\\n\\nDirectly supervise hotel sales & catering team members. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, developing, and training employees with assistance from the General Manager and/or human resources; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.\\n\\nJOB REQUIREMENTS\\n\\n\\n\\n\\tDemonstrates integrity and holds self and others to high ethical standards\\n\\tStrong leadership and management skills, including recruiting, hiring, coaching, mentoring, and team development\\n\\tProven sales and business development skills, including client acquisition, retention, and relationship management\\n\\tStrategic thinker with the ability to drive revenue management and sales initiatives\\n\\tStrong financial acumen, including budgeting, forecasting, and interpreting financial statements\\n\\tAnalytical mindset with the ability to evaluate and present data effectively\\n\\tExcellent verbal and written communication and interpersonal skills\\n\\tExperience in sales and marketing, including training, goal setting, market analysis, and plan execution\\n\\tBuilds strong relationships and actively engages in the community\\n\\tGuest-focused with a commitment to service excellence\\n\\tAdaptable, organized, and able to manage multiple priorities in a fast-paced environment\\n\\tProficient in computer systems and business applications\\n\\tWorks effectively with diverse teams and maintains regular, reliable attendance\\n\\n\\n\\n\\n \\n\\n\\n\\nEDUCATION and/or EXPERIENCE\\n\\n\\nBachelor’s Degree preferred in related field; and/or 3-5 years of equivalent experience in Hospitality Sales or related industry.\\n\\n\\n \\n\\n\\n\\nCOMPANY VALUES\\n\\n\\n\\n\\tDo the Right Thing. Act Ethically. We are responsible for our words, our actions and our results.\\n\\tBuild Relationships for Life. At Work. At Home. In the Community.\\n\\tSolve It. Deliver results through innovation, creative thinking, and problem solving.\\n\\tHave Fun. Perform at Your Best. Celebrate Success. \\nQualifications\",\"responsibilities\":\"\\nPOSITION SUMMARY\\n\\n\\nThe Director of Sales is responsible for leading the hotel’s sale strategy to maximize revenue, market share and profitability. This ole oversees the development and execution of strategic sales plans, manages key client relationships, and drives group, corporate and transient business across all market segments. The Director of Sales provides leadership to the sales team, ensuring alignment with brand standards and property goals while fostering a high-performance, result-driven culture. They collaborate closely with the General Manager, Revenue Manager and Director of Hotel Operations to identify opportunities, optimize pricing strategies and achieve budgeted targets. \\n\\n\\n \\n\\nESSENTIAL FUNCTIONS AND RESPONSIBILITIES\\n\\nEmployee Supervision & Development \\n\\n\\n\\n\\n\\tHire, train, manage, and motivate sales & Catering staff to generate enthusiasm, spirit, and loyalty while maintaining strong/clear communication.\\n\\tConduct required performance reviews for direct reports and make recommendations for compensation adjustments in accordance with company policy.\\n\\tEnsure appropriate day-to-day decisions for the property that follow company standards are made and train and empower staff to do the same.\\n\\tLead by example in all encounters with team members, guests, clients, vendors, and the general public.\\n\\n\\n\\n\\nOperations Management & Property Oversight\\n\\n\\n\\n\\n\\tPartner with the General Manager to ensure the property is properly maintained and that necessary repairs and improvements are completed in a timely and appropriate manner to avoid negative guest impact.\\n\\tBe attentive to all hotel operational and guest relationship management needs and concerns.\\n\\tAct as manager-on-duty in the absence of leadership or as assigned and be on-call as required.\\n\\tSupervise and control the sales, marketing, and overall operation of the hotel in a cost-effective manner.\\n\\tWork with above-property leaders, brand partners, and key stakeholders to complete all pre-opening and/or opening responsibilities when applicable.\\n\\n\\n\\n\\nGuest Experience & Service Excellence\\n\\n\\n\\n\\n\\tRespond immediately to all client inquiries and communications in a positive manner.\\n\\tWork with the General Manager and Director of Hotel Operations (if needed) to resolve guest/client complaints and concerns in a timely, professional manner, ensuring a “win-win” outcome.\\n\\tExplore and participate in new business opportunities, guest interaction moments, and relationship-building initiatives to enhance hotel and company growth.\\n\\tBe attentive to all guest relationship management needs and concerns.\\n\\n\\n\\n\\nFinancial Management & Revenue Performance\\n\\n\\n\\n\\n\\tMeet budgeted income, expense, and revenue goals for the hotel.\\n\\tWork with the General Manager on the development of the annual budget.\\n\\tReview sales and financial operations regularly and complete required reporting on a daily, weekly, monthly, and annual basis.\\n\\tParticipate in revenue management activities, including strategy development and rate management.\\n\\tEnsure established deposit and accounts receivable targets and requirements are met and maintained.\\n\\tDevelop weekly, monthly, and annual revenue goals in accordance with company policy; monitor performance and provide leadership to ensure team and individual goals are met.\\n\\n\\n\\n\\nSales, Marketing, & Business Development\\n\\n\\n\\n\\n\\tEvaluate market conditions with hotel and above-property leadership to develop and implement ongoing revenue management and sales strategies aligned with market and budget goals.\\n\\tPerform weekly sales calls and sales activities, including new business development and relationship management.\\n\\tDevelop and monitor weekly, monthly, and annual sales goals; provide leadership to ensure team and individual performance meets expectations.\\n\\tDevelop the annual marketing plan and conduct periodic sales and marketing reviews.\\n\\tDevelop and maintain sales and marketing collateral, pricing strategies, and sales strategies to support financial and service goals.\\n\\tParticipate in all required and optional brand, third-party, and industry programs (including OTA partnerships), ensuring accurate and up-to-date information and inventory.\\n\\tAdhere to company client development, retention, and communication standards, including accurate CRM documentation.\\n\\tMaintain strong, current relationships with key clients, accounts, brand contacts, and community partnerships.\\n\\tExplore and participate in new business opportunities and relationship-building efforts to support hotel and company growth.\\n\\tConduct periodic account reviews and audits to ensure proper reporting, documentation, and sales activity performance.\\n\\tCollaborate with food & beverage and catering leaders to develop relevant menu offerings and event options aligned with current trends.\\n\\n\\n\\n\\nCompliance, Risk, & Safety \\n\\n\\n\\n\\n\\tEnsure the sales department operates in compliance with company policies and procedures, maintaining standards for safety, quality, and guest satisfaction.\\n\\tEnsure sales operations comply with all local, state, and federal laws, as well as brand standards and management agreements.\\n\\tRespond in a timely manner to hotel or guest emergencies and communicate appropriately with the General Manager.\\n\\n\\n\\n\\nOther Duties\\n\\n\\n\\n\\n\\tMaintain and demonstrate professional and technical knowledge through ongoing education, networking, and industry involvement.\\n\\tRepresent the hotel and company in a professional and positive manner within the community and industry.\\n\\tCollaborate with the General Manager to resolve personnel and operational issues in a timely, accurate, and professional manner.\\n\\tOther duties as assigned. \\n\\n\\n\\n \\n\\nSUPERVISORY RESPONSIBILITIES\\n\\nDirectly supervise hotel sales & catering team members. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, developing, and training employees with assistance from the General Manager and/or human resources; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.\\n\\nJOB REQUIREMENTS\\n\\n\\n\\n\\tDemonstrates integrity and holds self and others to high ethical standards\\n\\tStrong leadership and management skills, including recruiting, hiring, coaching, mentoring, and team development\\n\\tProven sales and business development skills, including client acquisition, retention, and relationship management\\n\\tStrategic thinker with the ability to drive revenue management and sales initiatives\\n\\tStrong financial acumen, including budgeting, forecasting, and interpreting financial statements\\n\\tAnalytical mindset with the ability to evaluate and present data effectively\\n\\tExcellent verbal and written communication and interpersonal skills\\n\\tExperience in sales and marketing, including training, goal setting, market analysis, and plan execution\\n\\tBuilds strong relationships and actively engages in the community\\n\\tGuest-focused with a commitment to service excellence\\n\\tAdaptable, organized, and able to manage multiple priorities in a fast-paced environment\\n\\tProficient in computer systems and business applications\\n\\tWorks effectively with diverse teams and maintains regular, reliable attendance\\n\\n\\n\\n\\n \\n\\n\\n\\nEDUCATION and/or EXPERIENCE\\n\\n\\nBachelor’s Degree preferred in related field; and/or 3-5 years of equivalent experience in Hospitality Sales or related industry.\\n\\n\\n \\n\\n\\n\\nCOMPANY VALUES\\n\\n\\n\\n\\tDo the Right Thing. Act Ethically. We are responsible for our words, our actions and our results.\\n\\tBuild Relationships for Life. At Work. At Home. In the Community.\\n\\tSolve It. Deliver results through innovation, creative thinking, and problem solving.\\n\\tHave Fun. Perform at Your Best. Celebrate Success. \\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"LLOYD COMPANIES INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=1F36139D46176F8FEB3AE0E28C522AED\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"Cedar Rapids - Hilton Garden\",\"addressLocality\":\"Cedar Rapids\",\"addressRegion\":\"IA\",\"postalCode\":52411,\"addressCountry\":\"USA\"}},\"validThrough\":\"-0001-11-30\"}",
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