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Client Services Specialist (In Person)
Alliedcc · York, PA · On Site · Active · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | Alliedcc |
| Title | Client Services Specialist (In Person) |
| Normalized title | - |
| Department / team | - |
| Location | York, PA, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | 2026-05-22 / 2026-05-30 |
| Changed / last seen | 2026-05-30 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Alliedcc. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in York. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Alliedcc |
| Source | 325ccda6-ab8a-4428-8682-25e1a866045a |
| ATS provider | JazzHR / ApplyToJob |
Description
About Allied Community Care Allied Community Care is a growing provider of high-quality direct support services in Pennsylvania. We are committed to individualized, programmatic care that empowers the people we support to thrive. As we expand our presence in York County and across the Commonwealth, we are building a team that shares our passion for excellence, dignity, and client-centered service. Position Overview The Client Services Specialist is a role that goes far beyond filling a temporary staffing gap. You will be the person who launches services with excellence, builds deep knowledge of each client, and ensures that the transition to a dedicated Direct Support Professional (DSP) team is seamless, informed, and set up for long-term success.
When not actively onboarding new clients, this role supports Pennsylvania quality assurance through field observation and DSP coaching — helping Allied maintain its commitment to excellence across every service delivered. Key Responsibilities Client Discovery & Service Launch Begin working with new clients on a phased schedule during the Client Discovery and Launch Period, providing direct support from day one. Learn each client's personality, communication style, routines, preferences, strengths, support needs, goals, and family priorities. Integrate new clients into the Allied way of care — demonstrating the values, culture, and standards that define our services. Gather and document detailed client insights to guide individualized programming and DSP team matching. Collaborate with the program team to build tailored support plans and ensure client-centered goal alignment. Facilitate a smooth, well-prepared transition from the launch period to the client's long-term dedicated DSP or DSP team. Quality Assurance & Field Coaching Conduct on-site observations of active DSPs in York County and surrounding areas to assess service quality and adherence to Allied standards. Provide real-time coaching, feedback, and support to DSPs in the field to reinforce expectations and encourage growth. Document observations and coaching interactions, reporting findings to program leadership. Identify and escalate quality concerns or service risks in a timely and professional manner. Support the application of CIA — Culture in Action — principles across all client interactions and team engagements. Documentation & Communication Maintain accurate, timely documentation of client interactions, support notes, progress toward goals, and field coaching reports. Communicate proactively with supervisors, families, and service coordinators regarding client status and service delivery. Participate in team meetings, training sessions, and program development initiatives as requested. Qualifications Required Minimum 1–2 years of experience in direct support, human services, disability services, or a closely related field. Strong interpersonal and communication skills with a genuine commitment to person-centered care. Ability to build trust and rapport quickly with clients, families, and team members. Highly organized with strong documentation habits and attention to detail. Valid Pennsylvania driver's license and reliable transportation; ability to travel throughout York County and surrounding areas. Ability to pass required background checks and clearances, including PA State Police, PA Child Abuse History, and FBI clearance. Flexibility in scheduling, including the ability to work varied hours to meet client and program needs. Preferred Experience in skill acquisition, behavior support, or programmatic direct care. Familiarity with Pennsylvania Office of Developmental Programs (ODP) waiver services. Experience in a coaching, mentoring, or quality assurance capacity. Associate's or Bachelor's degree in Human Services, Psychology, Education, or a related field. Compensation & Benefits Competitive salary wage commensurate with experience Paid training and onboarding Mileage reimbursement for field travel Opportunities for advancement as the Pennsylvania program grows Supportive, mission-driven team culture
Full job record
| Job ID | 6f90416d3a5fd7d1fc9e5be1b86195fa6a111c88 |
| Org ID | 7b73fe35-1dc3-4afa-847e-c72253b6b696 |
| Source ID | 325ccda6-ab8a-4428-8682-25e1a866045a |
| Board ID | 325ccda6-ab8a-4428-8682-25e1a866045a |
| Provider | jazzhr |
| Provider Job Key | PjXePdhzvt |
| Title | Client Services Specialist (In Person) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | York, PA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | PA |
| City | York |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://alliedcc.applytojob.com/apply/PjXePdhzvt/Client-Services-Specialist-In-Person |
| Apply URL | https://alliedcc.applytojob.com/apply/PjXePdhzvt/Client-Services-Specialist-In-Person |
| First Seen At | 2026-05-30 05:45:45Z |
| Last Seen At | 2026-06-06 19:50:04Z |
| Last Checked At | 2026-06-06 19:50:04Z |
| Last Changed At | 2026-05-30 05:45:45Z |
| Inactive At | — |
| Source Posted At | 2026-05-22 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=alliedcc/date=2026-06-06/2026-06-06T19-50-04-063Z-c37c4df94ed5718fe83b5a3785d1871fa74a2ff5153ce7810e231d0b90220fe9.json |
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"description_html": "<h2 style=\"margin-top:19px;margin-bottom:5px;\"><span style=\"font-size:13pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f4e8c;\">About Allied Community Care</span></span></span></h2><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Allied Community Care is a growing provider of high-quality direct support services in Pennsylvania. We are committed to individualized, programmatic care that empowers the people we support to thrive. As we expand our presence in York County and across the Commonwealth, we are building a team that shares our passion for excellence, dignity, and client-centered service.</span></span></span><h2 style=\"margin-top:19px;margin-bottom:5px;\"><span style=\"font-size:13pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f4e8c;\">Position Overview</span></span></span></h2><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">The Client Services Specialist is a role that goes far beyond filling a temporary staffing gap. You will be the person who launches services with excellence, builds deep knowledge of each client, and ensures that the transition to a dedicated Direct Support Professional (DSP) team is seamless, informed, and set up for long-term success.</span></span></span><br><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">When not actively onboarding new clients, this role supports Pennsylvania quality assurance through field observation and DSP coaching — helping Allied maintain its commitment to excellence across every service delivered.</span></span></span><h2 style=\"margin-top:19px;margin-bottom:5px;\"><span style=\"font-size:13pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f4e8c;\">Key Responsibilities</span></span></span></h2><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\"><b><span style=\"color:#2e75b6;\">Client Discovery & Service Launch</span></b></span></span></span><ul style=\"margin-bottom:4px;\"><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Begin working with new clients on a phased schedule during the Client Discovery and Launch Period, providing direct support from day one.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Learn each client's personality, communication style, routines, preferences, strengths, support needs, goals, and family priorities.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Integrate new clients into the Allied way of care — demonstrating the values, culture, and standards that define our services.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Gather and document detailed client insights to guide individualized programming and DSP team matching.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Collaborate with the program team to build tailored support plans and ensure client-centered goal alignment.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Facilitate a smooth, well-prepared transition from the launch period to the client's long-term dedicated DSP or DSP team.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\"><b><span style=\"color:#2e75b6;\">Quality Assurance & Field Coaching</span></b></span></span></span><ul style=\"margin-bottom:4px;\"><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Conduct on-site observations of active DSPs in York County and surrounding areas to assess service quality and adherence to Allied standards.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Provide real-time coaching, feedback, and support to DSPs in the field to reinforce expectations and encourage growth.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Document observations and coaching interactions, reporting findings to program leadership.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Identify and escalate quality concerns or service risks in a timely and professional manner.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Support the application of CIA — Culture in Action — principles across all client interactions and team engagements.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\"><b><span style=\"color:#2e75b6;\">Documentation & Communication</span></b></span></span></span><ul style=\"margin-bottom:4px;\"><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Maintain accurate, timely documentation of client interactions, support notes, progress toward goals, and field coaching reports.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Communicate proactively with supervisors, families, and service coordinators regarding client status and service delivery.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Participate in team meetings, training sessions, and program development initiatives as requested.</span></span></span></li></ul><h2 style=\"margin-top:19px;margin-bottom:5px;\"><span style=\"font-size:13pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f4e8c;\">Qualifications</span></span></span></h2><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\"><b><span style=\"color:#2e75b6;\">Required</span></b></span></span></span><ul style=\"margin-bottom:4px;\"><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Minimum 1–2 years of experience in direct support, human services, disability services, or a closely related field.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Strong interpersonal and communication skills with a genuine commitment to person-centered care.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Ability to build trust and rapport quickly with clients, families, and team members.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Highly organized with strong documentation habits and attention to detail.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Valid Pennsylvania driver's license and reliable transportation; ability to travel throughout York County and surrounding areas.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Ability to pass required background checks and clearances, including PA State Police, PA Child Abuse History, and FBI clearance.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Flexibility in scheduling, including the ability to work varied hours to meet client and program needs.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\"><b><span style=\"color:#2e75b6;\">Preferred</span></b></span></span></span><ul style=\"margin-bottom:4px;\"><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Experience in skill acquisition, behavior support, or programmatic direct care.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Familiarity with Pennsylvania Office of Developmental Programs (ODP) waiver services.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Experience in a coaching, mentoring, or quality assurance capacity.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Associate's or Bachelor's degree in Human Services, Psychology, Education, or a related field.</span></span></span><h2 style=\"margin-top:19px;margin-bottom:5px;\"><span style=\"font-size:13pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f4e8c;\">Compensation & Benefits</span></span></span></h2></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Competitive salary wage commensurate with experience</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Paid training and onboarding</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Mileage reimbursement for field travel</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Opportunities for advancement as the Pennsylvania program grows</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Supportive, mission-driven team culture</span></span></span></li></ul>",
"description_text": "About Allied Community Care\n Allied Community Care is a growing provider of high-quality direct support services in Pennsylvania. We are committed to individualized, programmatic care that empowers the people we support to thrive. As we expand our presence in York County and across the Commonwealth, we are building a team that shares our passion for excellence, dignity, and client-centered service. Position Overview\n The Client Services Specialist is a role that goes far beyond filling a temporary staffing gap. You will be the person who launches services with excellence, builds deep knowledge of each client, and ensures that the transition to a dedicated Direct Support Professional (DSP) team is seamless, informed, and set up for long-term success.\n When not actively onboarding new clients, this role supports Pennsylvania quality assurance through field observation and DSP coaching — helping Allied maintain its commitment to excellence across every service delivered. Key Responsibilities\n Client Discovery & Service Launch Begin working with new clients on a phased schedule during the Client Discovery and Launch Period, providing direct support from day one.\n Learn each client's personality, communication style, routines, preferences, strengths, support needs, goals, and family priorities.\n Integrate new clients into the Allied way of care — demonstrating the values, culture, and standards that define our services.\n Gather and document detailed client insights to guide individualized programming and DSP team matching.\n Collaborate with the program team to build tailored support plans and ensure client-centered goal alignment.\n Facilitate a smooth, well-prepared transition from the launch period to the client's long-term dedicated DSP or DSP team.\n Quality Assurance & Field Coaching Conduct on-site observations of active DSPs in York County and surrounding areas to assess service quality and adherence to Allied standards.\n Provide real-time coaching, feedback, and support to DSPs in the field to reinforce expectations and encourage growth.\n Document observations and coaching interactions, reporting findings to program leadership.\n Identify and escalate quality concerns or service risks in a timely and professional manner.\n Support the application of CIA — Culture in Action — principles across all client interactions and team engagements.\n Documentation & Communication Maintain accurate, timely documentation of client interactions, support notes, progress toward goals, and field coaching reports.\n Communicate proactively with supervisors, families, and service coordinators regarding client status and service delivery.\n Participate in team meetings, training sessions, and program development initiatives as requested.\n Qualifications\n Required Minimum 1–2 years of experience in direct support, human services, disability services, or a closely related field.\n Strong interpersonal and communication skills with a genuine commitment to person-centered care.\n Ability to build trust and rapport quickly with clients, families, and team members.\n Highly organized with strong documentation habits and attention to detail.\n Valid Pennsylvania driver's license and reliable transportation; ability to travel throughout York County and surrounding areas.\n Ability to pass required background checks and clearances, including PA State Police, PA Child Abuse History, and FBI clearance.\n Flexibility in scheduling, including the ability to work varied hours to meet client and program needs.\n Preferred Experience in skill acquisition, behavior support, or programmatic direct care.\n Familiarity with Pennsylvania Office of Developmental Programs (ODP) waiver services.\n Experience in a coaching, mentoring, or quality assurance capacity.\n Associate's or Bachelor's degree in Human Services, Psychology, Education, or a related field. Compensation & Benefits\n Competitive salary wage commensurate with experience\n Paid training and onboarding\n Mileage reimbursement for field travel\n Opportunities for advancement as the Pennsylvania program grows\n Supportive, mission-driven team culture",
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"description": "<h2 style=\"margin-top:19px;margin-bottom:5px;\"><span style=\"font-size:13pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f4e8c;\">About Allied Community Care</span></span></span></h2><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Allied Community Care is a growing provider of high-quality direct support services in Pennsylvania. We are committed to individualized, programmatic care that empowers the people we support to thrive. As we expand our presence in York County and across the Commonwealth, we are building a team that shares our passion for excellence, dignity, and client-centered service.</span></span></span><h2 style=\"margin-top:19px;margin-bottom:5px;\"><span style=\"font-size:13pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f4e8c;\">Position Overview</span></span></span></h2><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">The Client Services Specialist is a role that goes far beyond filling a temporary staffing gap. You will be the person who launches services with excellence, builds deep knowledge of each client, and ensures that the transition to a dedicated Direct Support Professional (DSP) team is seamless, informed, and set up for long-term success.</span></span></span><br><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">When not actively onboarding new clients, this role supports Pennsylvania quality assurance through field observation and DSP coaching — helping Allied maintain its commitment to excellence across every service delivered.</span></span></span><h2 style=\"margin-top:19px;margin-bottom:5px;\"><span style=\"font-size:13pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f4e8c;\">Key Responsibilities</span></span></span></h2><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\"><b><span style=\"color:#2e75b6;\">Client Discovery & Service Launch</span></b></span></span></span><ul style=\"margin-bottom:4px;\"><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Begin working with new clients on a phased schedule during the Client Discovery and Launch Period, providing direct support from day one.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Learn each client's personality, communication style, routines, preferences, strengths, support needs, goals, and family priorities.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Integrate new clients into the Allied way of care — demonstrating the values, culture, and standards that define our services.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Gather and document detailed client insights to guide individualized programming and DSP team matching.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Collaborate with the program team to build tailored support plans and ensure client-centered goal alignment.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Facilitate a smooth, well-prepared transition from the launch period to the client's long-term dedicated DSP or DSP team.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\"><b><span style=\"color:#2e75b6;\">Quality Assurance & Field Coaching</span></b></span></span></span><ul style=\"margin-bottom:4px;\"><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Conduct on-site observations of active DSPs in York County and surrounding areas to assess service quality and adherence to Allied standards.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Provide real-time coaching, feedback, and support to DSPs in the field to reinforce expectations and encourage growth.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Document observations and coaching interactions, reporting findings to program leadership.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Identify and escalate quality concerns or service risks in a timely and professional manner.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Support the application of CIA — Culture in Action — principles across all client interactions and team engagements.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\"><b><span style=\"color:#2e75b6;\">Documentation & Communication</span></b></span></span></span><ul style=\"margin-bottom:4px;\"><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Maintain accurate, timely documentation of client interactions, support notes, progress toward goals, and field coaching reports.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Communicate proactively with supervisors, families, and service coordinators regarding client status and service delivery.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Participate in team meetings, training sessions, and program development initiatives as requested.</span></span></span></li></ul><h2 style=\"margin-top:19px;margin-bottom:5px;\"><span style=\"font-size:13pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f4e8c;\">Qualifications</span></span></span></h2><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\"><b><span style=\"color:#2e75b6;\">Required</span></b></span></span></span><ul style=\"margin-bottom:4px;\"><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Minimum 1–2 years of experience in direct support, human services, disability services, or a closely related field.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Strong interpersonal and communication skills with a genuine commitment to person-centered care.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Ability to build trust and rapport quickly with clients, families, and team members.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Highly organized with strong documentation habits and attention to detail.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Valid Pennsylvania driver's license and reliable transportation; ability to travel throughout York County and surrounding areas.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Ability to pass required background checks and clearances, including PA State Police, PA Child Abuse History, and FBI clearance.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Flexibility in scheduling, including the ability to work varied hours to meet client and program needs.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\"><b><span style=\"color:#2e75b6;\">Preferred</span></b></span></span></span><ul style=\"margin-bottom:4px;\"><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Experience in skill acquisition, behavior support, or programmatic direct care.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Familiarity with Pennsylvania Office of Developmental Programs (ODP) waiver services.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Experience in a coaching, mentoring, or quality assurance capacity.</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Associate's or Bachelor's degree in Human Services, Psychology, Education, or a related field.</span></span></span><h2 style=\"margin-top:19px;margin-bottom:5px;\"><span style=\"font-size:13pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1f4e8c;\">Compensation & Benefits</span></span></span></h2></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Competitive salary wage commensurate with experience</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Paid training and onboarding</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Mileage reimbursement for field travel</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Opportunities for advancement as the Pennsylvania program grows</span></span></span></li><li style=\"margin-bottom:4px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#333333;\">Supportive, mission-driven team culture</span></span></span></li></ul>",
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"list_job": {
"id": "PjXePdhzvt",
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