Home › Companies › 63d62281 45f2 4c74 9bf7 0392a3ae9583 19000101 000001 › Ticket Agent – Box Office
Ticket Agent – Box Office
63d62281 45f2 4c74 9bf7 0392a3ae9583 19000101 000001 · San Antonio, TX, US, San Antonio, TX · Active · $11–$15 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 63d62281 45f2 4c74 9bf7 0392a3ae9583 19000101 000001 |
| Title | Ticket Agent – Box Office |
| Normalized title | - |
| Department / team | - |
| Location | San Antonio, TX, United States |
| Work model | - |
| Employment type | Part Time |
| Salary | $11–$15 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2022-10-17 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
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| Company jobs | Active postings from 63d62281 45f2 4c74 9bf7 0392a3ae9583 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in San Antonio. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 63d62281 45f2 4c74 9bf7 0392a3ae9583 19000101 000001 |
| Source | 184fe30a-2f16-499f-9084-42f6846b542a |
| ATS provider | ADP Workforce Now Recruiting |
Description
POSITION: Ticket Agent – Box Office
LOCATION: Majestic Theatre & Charline McCombs Empire Theatre, San Antonio, TX
HOURS: Part - Time, flexible and extended hours, including nights, weekends, and holidays, in addition to normal office hours
COMPENSATION: $10.75-$12.00 per hour
ABOUT THE POSITION
Selling Majestic & Empire tickets to patrons in person at the Box Office. Assisting patrons with ticketing needs and questions. Distributing will call tickets. Answering box office phones. Working as a team to ensure positive patron experiences. COVID vaccination and a commitment to COVID-safe practices are required.
PEOPLE, PLACES, and THINGS
San Antonio’s beloved landmarks the Majestic Theatre (92 years), Charline McCombs Empire Theatre (107 years) bringing live entertainment to the heart of downtown. The Majestic Theatre won San Antonio Magazine’s Best Performing Arts Venue in 2019 & 2020 . The Box Office team collaborates often with Marketing, Theatre Services, and Production teams on ticketing needs. This position will work in both the main box office beside the Majestic Theatre entrance as well as day/nights of shows at The Empire Box Office. Training and proficiency on Ticketmaster Systems (Host/Sales/Archtics) is vital to the success in this role. Box office regular hours are 12pm-5pm Mon-Thu 10am-5pm Fri, show nights and 12pm Saturday and Sunday show days.
EXPERIENCE and SKILLS
Customer relations, phone etiquette, attention to detail. Knowledge of Windows-based programs. Bilingual is a plus. Demonstrated experience with Customer Service and cash handling. Ability to maintain superior customer service both in person and over the phone. Capable of multi-tasking in a fast pace environment. Must be able to type 30 wpm.
COMPETENCIES
Collaboration/Teamwork Customer Focus Communication Stress Management/Composure
BENEFITS
Flexible schedule Access to purchase great seat to shows Paid Parking Close to public transportation
Nothing beats the energy and excitement of a great live performance. That’s why our mission is to bring the very best in music, theater, comedy, and more, to the largest possible number of people. Since 1992, we’ve grown to be a world leader in live entertainment. 10 million people a year attend live performances at one of our 50 iconic venues across North America, the United Kingdom and Germany. That number keeps growing. We partner with the world’s top creative talent and present critically acclaimed productions which have won more than 80 Tony and Olivier Awards over the years. We also operate some of the world’s most popular theatre ticketing sites, with 11 million and counting customers getting their tickets directly from us.
People are at the heart of our success. Our core values - Passionate, Smart, Collaborative and Ambitious – are about our people. Thousands of people work for ATG worldwide and it’s their passion and commitment that allows us to create great live entertainment experiences.
Learn more about ATG, visit www.atg.co.uk/
ATG’s Inclusion, Diversity, Equity, & Access Mission Statement
A Stage for Everyone
Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG, we provide a stage for everyone.
Full job record
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| Org ID | 50d4ba03-7163-41db-b991-483337fdaffe |
| Source ID | 184fe30a-2f16-499f-9084-42f6846b542a |
| Board ID | 184fe30a-2f16-499f-9084-42f6846b542a |
| Provider | adp_workforcenow |
| Provider Job Key | 420647 |
| Title | Ticket Agent – Box Office |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | San Antonio, TX, US, San Antonio, TX |
| Department | — |
| Team | — |
| Employment Type | part_time |
| Workplace Type | — |
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| Country | United States |
| Region | TX |
| City | San Antonio |
| Salary Raw | 10.75 To 15 (USD) Hourly |
| Salary Min | 10.75 |
| Salary Max | 15 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=63d62281-45f2-4c74-9bf7-0392a3ae9583&ccId=19000101_000001&lang=en_US&type=JS&jobId=420647&jwId=9200296026987_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=63d62281-45f2-4c74-9bf7-0392a3ae9583&ccId=19000101_000001&lang=en_US&type=JS&jobId=420647&jwId=9200296026987_1 |
| First Seen At | 2026-05-31 18:20:35Z |
| Last Seen At | 2026-06-06 12:23:17Z |
| Last Checked At | 2026-06-06 12:23:17Z |
| Last Changed At | 2026-06-06 12:23:17Z |
| Inactive At | — |
| Source Posted At | 2022-10-17 17:05:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=63d62281-45f2-4c74-9bf7-0392a3ae9583|19000101_000001/date=2026-06-06/2026-06-06T12-23-16-832Z-f546572a5bfe95bd555cd7c2701e7a37b83db94f54d1daf725bba49f605110cb.json |
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"requisitionDescription": "<div><div><div><div><div><div><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <div class=\"fr-view\"><p style='margin-right:0in;margin-left:4.5in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-top:0in;margin-bottom:6.0pt;background:white;'><strong><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:#0070C0;background:white;'>POSITION:</span></strong><strong><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:#0070C0;'> </span></strong><strong><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'> Ticket Agent – Box Office</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:3.0pt;background:white;'><strong><span style='font-size:14px;font-family:\"Century 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Gothic\",sans-serif;color:black;'>Part</span><strong><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>-</span></strong><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;background:white;'>Time, flexible and extended hours, including nights, weekends, and holidays, in addition to normal office hours</span></p><p style='margin-right:31.45pt;margin-left:.75pt;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-top:0in;margin-bottom:3.0pt;text-indent:-.35pt;line-height:101%;'><strong><span style='font-size:14px;line-height:101%;font-family:\"Century Gothic\",sans-serif;color:#0070C0;background:white;'>COMPENSATION: </span></strong><span style='font-size:14px;line-height:101%;font-family:\"Century Gothic\",sans-serif;background:white;'>$10.75-$12.00 per hour</span></p><p style='margin-right:31.45pt;margin-left:.75pt;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-top:0in;margin-bottom:3.0pt;text-indent:-.35pt;line-height:101%;'><span style='font-size:14px;line-height:101%;font-family:\"Century Gothic\",sans-serif;'> </span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;'><strong><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:#0070C0;background:white;'>ABOUT THE POSITION</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:10.5pt;'>Selling Majestic & Empire tickets to patrons in person at the Box Office.</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:10.5pt;'>Assisting patrons with ticketing needs and questions.</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:10.5pt;'>Distributing will call tickets.</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:10.5pt;'>Answering box office phones. </span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:10.5pt;'>Working as a team to ensure positive patron experiences.</span></li><li><span style='line-height:115%;font-family:\"Century Gothic\",sans-serif;color:black;font-family:\"Century Gothic\",sans-serif;font-size:10.5pt;color:black;background:white;'>COVID vaccination and a commitment to COVID-safe practices are required.</span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;'><strong><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;background:white;'><br> <span style=\"color:#0070C0;\">PEOPLE, PLACES, and THINGS</span></span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:10.5pt;'>San Antonio’s beloved landmarks the Majestic Theatre (92 years), Charline McCombs Empire Theatre (107 years) bringing live entertainment to the heart of downtown. </span><span style='font-family:\"Century Gothic\",sans-serif;font-size:10.5pt;'>The Majestic Theatre won San Antonio Magazine’s Best Performing Arts Venue in 2019 & 2020</span><span style='font-family:\"Century Gothic\",sans-serif;font-size:10.5pt;'>.</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:10.5pt;'>The Box Office team collaborates often with Marketing, Theatre Services, and Production teams on ticketing needs.</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:10.5pt;'>This position will work in both the main box office beside the Majestic Theatre entrance as well as day/nights of shows at The Empire Box Office.</span></li></ul><ul style=\"margin-bottom:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;'>Training and proficiency on Ticketmaster Systems (Host/Sales/Archtics) is vital to the success in this role.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;'>Box office regular hours are 12pm-5pm Mon-Thu 10am-5pm Fri, show nights and 12pm Saturday and Sunday show days.</span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:3.0pt;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:3.0pt;'><strong><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:#0070C0;background:white;'>EXPERIENCE and SKILLS </span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;'>Customer relations, phone etiquette, attention to detail.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;'>Knowledge of Windows-based programs.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;'>Bilingual is a plus.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;'>Demonstrated experience with Customer Service and cash handling.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;'>Ability to maintain superior customer service both in person and over the phone.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;'>Capable of multi-tasking in a fast pace environment.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;'>Must be able to type 30 wpm.</span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:3.0pt;'><strong><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:#0070C0;'><br> COMPETENCIES </span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:10.5pt;'>Collaboration/Teamwork</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:10.5pt;'>Customer Focus</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:10.5pt;'>Communication</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:10.5pt;'>Stress Management/Composure</span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:3.0pt;'><strong><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:#0070C0;background:white;'><br> </span></strong><strong><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:#0070C0;background:white;'>BENEFITS</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:10.5pt;'>Flexible schedule</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:10.5pt;'>Access to purchase great seat to shows</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:10.5pt;'>Paid Parking</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:10.5pt;'>Close to public transportation</span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;'><span style='font-family:\"Century Gothic\",sans-serif;color:black;'> </span></p><p style='margin-right:0in;margin-left:2.5in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;border:none;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;'><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;'>Nothing beats the energy and excitement of a great live performance. That’s why our mission is to bring the very best in music, theater, comedy, and more, to the largest possible number of people. Since 1992, we’ve grown to be a world leader in live entertainment. 10 million people a year attend live performances at one of our 50 iconic venues across North America, the United Kingdom and Germany. That number keeps growing. We partner with the world’s top creative talent and present critically acclaimed productions which have won more than 80 Tony and Olivier Awards over the years. We also operate some of the world’s most popular theatre ticketing sites, with 11 million and counting customers getting their tickets directly from us.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;'><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;'>People are at the heart of our success. Our core values - Passionate, Smart, Collaborative and Ambitious – are about our people. Thousands of people work for ATG worldwide and it’s their passion and commitment that allows us to create great live entertainment experiences.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;'><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;'>Learn more about ATG,</span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;'> visit </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;'>www.atg.co.uk/</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:center;background:white;'><strong><span style='font-size:12px;font-family:\"Century Gothic\",sans-serif;'> </span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:center;background:white;'><strong><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;color:#0070C0;'>ATG’s Inclusion, Diversity, Equity, & Access Mission Statement</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:center;background:white;'><strong><span style='font-size:15px;font-family:\"Century Gothic\",sans-serif;color:#0070C0;'> </span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:center;background:white;'><strong><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>A Stage for Everyone</span></strong><strong><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;background:white;'><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>Our stages are a</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>platform</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>for compelling</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>stories</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>–</span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'> stories that are</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>for all,</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>by all, and</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>of</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>all.</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>better global</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>citizens. We</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>are</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>passionate about the pursuit of true diversity and</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>equality. We strive to make our venues beacons of these ideals in our communities.</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>Onstage and off, we hold ourselves accountable</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>for</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'>nurturing an inclusive culture, one in which everyone can bring their authentic selves.</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'> At ATG, we provide a stage for everyone.</span><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-size:14px;font-family:\"Century Gothic\",sans-serif;color:black;'> </span></p></div></div></div></div></div></div></div>\n",
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