Service Manager - Jaguar Land Rover South Atlanta

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          "text": "<p>We are seeking an experienced<strong> Service Manager</strong>. The ideal candidate will oversee daily operations of the service department, ensuring exceptional customer satisfaction and leading the team to achieve performance goals.</p><p><u><strong>Duties and Responsibilities:</strong></u></p><ul><li>Lead and manage the service team, including service advisors and technicians, to maintain high levels of performance and customer service.</li><li>Develop and implement service department processes to optimize efficiency and workflow.</li><li>Ensure accurate and timely completion of service documentation, including repair orders and warranty claims.</li><li>Monitor and analyze department KPIs to drive improvement and maximize profitability.</li><li>Provide training, development, and mentorship to service team members.</li><li>Maintain compliance with all dealership policies, procedures, and industry regulations.</li><li>Oversee the scheduling of work, staff shifts, and labor management to control costs.</li><li>Address customer concerns promptly and strive to exceed expectations for service quality and satisfaction.</li><li>Collaborate with other dealership departments to promote a cohesive work environment.</li><li>Forecast department goals, manage budgets, and align operations with overall dealership objectives.</li></ul>",
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          "text": "<ul><li>3-5 years of experience as a Service Manager in an automotive dealership setting.</li><li>Comprehensive understanding of automotive service repair and maintenance processes.</li><li>Proficiency with dealership management software and other computer applications.</li><li>Strong customer service, communication, and interpersonal skills.</li><li>Demonstrated ability to lead, manage, and motivate a team effectively.</li><li>Exceptional organizational and problem-solving abilities.</li><li>High school diploma or equivalent.</li><li>Valid driver’s license with a clean driving record.</li><li>Ability to pass pre-employment background checks, MVR, and drug testing.</li></ul><p><strong><u>Preferred Qualifications:</u></strong></p><p>&#xa0;</p><ul><li>Additional training or certifications related to automotive service management.</li></ul>",
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          "text": "<p><strong>Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.</strong></p><p>A&#xa0;Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.</p>",
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          "text": "<p><strong><u>Compensation (Draw / Commission):</u></strong></p><ul><li><strong>On-Target Earnings (OTE): </strong><strong><em>$160,000 - $200,000 + / year</em></strong><ul><li><em>If meeting and exceeding service department quotas and goals</em></li></ul></li></ul><p><strong><u>Schedule</u></strong>:</p><ul><li><strong>FULL TIME</strong></li><li>5 days / 2 days off</li><li>Sundays off</li><li>Weekend availability required</li></ul><p><strong><u>Benefits:</u></strong></p><ul><li>Medical, dental, vision insurance</li><li>401k plan with company match</li><li>Paid Time Off accrual</li><li>Closed for Thanksgiving day and Christmas day</li><li>Employee discounts on purchasing and leasing cars</li><li>Opportunities for career advancement within a Fortune 500 company</li></ul><p>&#xa0;</p><p><em>All your information will be kept confidential according to EEOC guidelines</em></p>",
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