Account Services (Account Manager or Account Executive)

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    "description": "<p><span style=\"color: rgb(253, 99, 1); font-size: 14pt\">Account Services (Account Manager / Account Executive)</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Mend Join Make (MJM) – Sioux Falls, SD</span><span style=\"font-size: 10pt; font-weight: bold\"><br></span><span style=\"font-size: 10pt\"> Full-time | In-office with flexibility</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Culture First</span></p>\n<p><span style=\"font-size: 10pt\">At Mend Join Make, we believe great marketing is built by great teammates.</span></p>\n<p><span style=\"font-size: 10pt\">We are not looking for someone who simply manages projects. We are looking for someone who believes strong client partnerships and thoughtful coordination shape outcomes — someone who approaches their work with clarity, ownership, and a collaborative mindset.</span></p>\n<p><span style=\"font-size: 10pt\">Meaningful work is created through collaboration, strengthened through communication, and delivered through accountability.</span></p>\n<p><span style=\"font-size: 10pt\">Our culture is rooted in five values — Grace, Presence, Accountability, Curiosity, and Collaboration — and they are not decorative. They shape how we hire, how we evaluate performance, and how we grow.</span></p>\n<p><span style=\"font-size: 10pt\">If you are energized by thoughtful work, high standards, and a team that challenges each other to be better, you will thrive here.</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Position Overview</span></p>\n<p><span style=\"font-size: 10pt\">This role sits within our Account Services team and may be hired at either the </span><span style=\"font-size: 10pt; font-weight: bold\">Account Manager or Account Executive level</span><span style=\"font-size: 10pt\">, depending on experience.</span></p>\n<p><span style=\"font-size: 10pt\">Both roles help ensure client work moves forward with clarity, organization, and strong communication. More experienced candidates may take primary ownership of client relationships and strategic direction, while earlier-career candidates will focus on coordinating projects and supporting account leadership.</span></p>\n<p><span style=\"font-size: 10pt\">In either case, this role plays a critical part in ensuring that client goals translate into clear direction for our internal team.</span></p>\n<p><span style=\"font-size: 10pt\">You will work closely with writers, designers, and strategists to support marketing initiatives across digital campaigns, brand work, and integrated marketing efforts.</span></p>\n<p><span style=\"font-size: 10pt\">We serve growth-minded organizations in healthcare, ophthalmology, nonprofit, and purpose-driven sectors. Our work requires both strategic thinking and operational discipline.</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What You’ll Do</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Support the planning and execution of marketing initiatives across multiple channels</span></li>\n<li><span style=\"font-size: 10pt\">Coordinate communication between clients and internal teams</span></li>\n<li><span style=\"font-size: 10pt\">Help guide projects from strategy through execution</span></li>\n<li><span style=\"font-size: 10pt\">Collaborate closely with writers, designers, and strategists</span></li>\n<li><span style=\"font-size: 10pt\">Prepare client presentations, reports, and project documentation</span></li>\n<li><span style=\"font-size: 10pt\">Track timelines, deliverables, and campaign progress</span></li>\n<li><span style=\"font-size: 10pt\">Ensure work stays aligned with goals, scope, and deadlines</span></li>\n</ul>\n<p><span style=\"font-size: 10pt\">More experienced candidates may also:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Serve as the primary point of contact for client relationships</span></li>\n<li><span style=\"font-size: 10pt\">Lead client meetings and strategic discussions</span></li>\n<li><span style=\"font-size: 10pt\">Translate business goals into marketing direction for the team</span></li>\n<li><span style=\"font-size: 10pt\">Guide campaigns and initiatives from planning through performance review</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What Success Looks Like</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Projects move forward smoothly with clear communication and expectations</span></li>\n<li><span style=\"font-size: 10pt\">Internal teams have the context and direction they need to produce great work</span></li>\n<li><span style=\"font-size: 10pt\">Clients experience thoughtful partnership and proactive communication</span></li>\n<li><span style=\"font-size: 10pt\">Details are managed carefully while keeping the bigger strategy in mind</span></li>\n<li><span style=\"font-size: 10pt\">You anticipate needs and help solve problems before they escalate</span></li>\n</ul>\n<p><span style=\"font-size: 10pt\">Experience level will determine role scope and title. Typical ranges include:</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Account Manager</span><span style=\"font-size: 10pt; font-weight: bold\"><br></span><span style=\"font-size: 10pt\"> 1–3 years marketing, agency, or project coordination experience</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Account Executive</span><span style=\"font-size: 10pt; font-weight: bold\"><br></span><span style=\"font-size: 10pt\"> 3+ years marketing, agency, or client relationship experience</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">The MJM Standard</span></p>\n<p><span style=\"font-size: 10pt\">We hire and evaluate our team around five Core Values:</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Grace</span><span style=\"font-size: 10pt; font-weight: bold\"><br></span><span style=\"font-size: 10pt\"> We treat setbacks as opportunities to strengthen our work and relationships. We respond with patience and problem-solving rather than blame.</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Presence</span><span style=\"font-size: 10pt; font-weight: bold\"><br></span><span style=\"font-size: 10pt\"> We engage fully — with our teammates, our clients, and the work — creating alignment and clarity through intentional focus.</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Accountability</span><span style=\"font-size: 10pt; font-weight: bold\"><br></span><span style=\"font-size: 10pt\"> We do what we say we’re going to do, and we look back to ensure we did. We own our commitments and our outcomes.</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Curiosity</span><span style=\"font-size: 10pt; font-weight: bold\"><br></span><span style=\"font-size: 10pt\"> We seek understanding before acting. We ask better questions, challenge assumptions, and pursue insight that leads to better work.</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Collaboration</span><span style=\"font-size: 10pt; font-weight: bold\"><br></span><span style=\"font-size: 10pt\"> We believe the best outcomes are built together. Clear communication, defined roles, and openness to feedback elevate the work beyond what any one person could create alone.</span></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">If you enjoy building strong partnerships and helping teams produce meaningful work together, we’d love to meet you.</span></p>",
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