Home › Companies › 252658c2 5d5f 4857 A776 Bc51513cf8a7 19000101 000001 › Appointment Center Representative
Appointment Center Representative
252658c2 5d5f 4857 A776 Bc51513cf8a7 19000101 000001 · Collinsville, IL, US, Collinsville, IL · On Site · Active · $16–$18 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 252658c2 5d5f 4857 A776 Bc51513cf8a7 19000101 000001 |
| Title | Appointment Center Representative |
| Normalized title | - |
| Department / team | - |
| Location | Collinsville, IL, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $16–$18 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-04-01 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 252658c2 5d5f 4857 A776 Bc51513cf8a7 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Collinsville. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 252658c2 5d5f 4857 A776 Bc51513cf8a7 19000101 000001 |
| Source | fdbc4027-0402-483a-9a0b-acbaee6b34a3 |
| ATS provider | ADP Workforce Now Recruiting |
Description
POSITION SUMMARY
Has primary telephone contact with our customers, potential customers, and other parties for setting sales appointments leads, scheduling annual maintenance, and following up on a variety of issues. Supports the company’s management, purpose, mission, and values.
ESSENTIAL JOB FUNCTIONS
1. Represents the company through telephone contact by answering calls, setting sales appointments, scheduling Annual Maintenances and service calls, and following up on a variety of issues.
2. Keeps customer files updated, complete, and accurate.
3. Meets or exceeds goals for sales appointments, Annual Maintenances, and lead conversion.
4. Performs a variety of administrative tasks to support other departments of the company.
5. Provides customers with a remarkable experience.
6. Regular, reliable on-site attendance.
NECESSARY KNOWLEDGE, SKILLS, ABILITIES, AND OTHER CHARACTERISTICS
1. Knowledge of customer service principles and practices.
2. Skill in operating a personal computer and programs.
3. Skill in verbal communication.
4. Ability to understand, speak, read, and write English.
5. Ability to handle a variety of tasks.
6. Ability to perform accurate data entry.
7. Possess talent and personal traits:
• Communication ● Motivation
• Customer Focus ● Planning & Organization
• Detail-Oriented ● Self-Management
• Diplomacy & Tact ● Stress Management
• Empathetic Outlook ● Teamwork
• Interpersonal Skills
EDUCATION AND EXPERIENCE
1. High school diploma or GED preferred;
2. 1+ years of experience in customer service; or,
3. A combination of education and experience that illustrates a proven track record in this field.
PHYSICAL REQUIREMENTS
Detect/recognize information in written materials and on computer screen (75-100%)
Communicate accurately on the telephone and in person with others (75-100%)
Move about/Traverse (0-24%)
Accurately operate a computer and calculator (75-100%)
Ascend/Descend/Move self to lower position to inspect items under, on, or close to floor level (0-24%)
Ability to drive a vehicle (0-24%)
Ability to enter and work in a crawlspace (0-24%)
Ability to travel overnight, up to 5 days a week (0-24%)
PHYSICAL DIMENSIONS FOR LIFTING, CARRYING, PUSHING, PULLING
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects. Job involves maintaining a stationary position most of the time. Jobs are sedentary if moving about is required only occasionally.
Full job record
| Job ID | 6ec9ab95afc0c074a0ca909eed7d9fddb4a34579 |
| Org ID | a5afcd89-850b-4e12-b758-775012502e50 |
| Source ID | fdbc4027-0402-483a-9a0b-acbaee6b34a3 |
| Board ID | fdbc4027-0402-483a-9a0b-acbaee6b34a3 |
| Provider | adp_workforcenow |
| Provider Job Key | 587536 |
| Title | Appointment Center Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Collinsville, IL, US, Collinsville, IL |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | IL |
| City | Collinsville |
| Salary Raw | 16 To 18 (USD) Hourly |
| Salary Min | 16 |
| Salary Max | 18 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=252658c2-5d5f-4857-a776-bc51513cf8a7&ccId=19000101_000001&lang=en_US&type=JS&jobId=587536&jwId=9200920527593_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=252658c2-5d5f-4857-a776-bc51513cf8a7&ccId=19000101_000001&lang=en_US&type=JS&jobId=587536&jwId=9200920527593_1 |
| First Seen At | 2026-05-31 19:04:09Z |
| Last Seen At | 2026-06-06 12:13:56Z |
| Last Checked At | 2026-06-06 12:13:56Z |
| Last Changed At | 2026-06-06 12:13:56Z |
| Inactive At | — |
| Source Posted At | 2026-04-01 22:46:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=252658c2-5d5f-4857-a776-bc51513cf8a7|19000101_000001/date=2026-06-06/2026-06-06T12-13-56-301Z-513626bb740816e97f108945ccaa78da495188f4e09c31af4a6704af024387f8.json |
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