Clinical Support Assistant (June 15 Start Date)

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    "ExternalDescriptionStr": "<p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">The Clinical Support Assistant is responsible for functioning as an entry level assistant to the physician, optometrist, NP/PA, and licensed/certified personnel in the areas of direct and indirect patient care.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\"><strong>Job Relationships</strong></span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Reports to the Operations Manager</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\"><strong>Principal Responsibilities</strong></span></span></p><ul><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Follow all Clinic policies including the Dress Code Policy, Attendance, and Clinic Performance Standards.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Comply with the Springfield Clinic incident reporting policy and procedures.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Adhere to all OSHA and Springfield Clinic training &amp; accomplishments as required per policy.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standard</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Assist in answering phones.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Clean clinical areas before and after each patient use.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Prepare patient for physician exam/procedure.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Interview patient to determine chief complaint and medical history.&nbsp;</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Take vital signs and document results.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Organize all medical information and place in the record.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Complete department task list as appropriate.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">May perform office common procedures with supervision such as but not limited to blood draws, suture removal, staple removal, etc. after training.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">May perform common point of care tests with supervision such as vision screenings, urine analysis, glucose, A1C, etc. after training.&nbsp;</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">May perform medication administration with supervision after training.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Schedule appointments effectively and efficiently according to patient needs.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Attend all educational sessions for job role.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Comply with the Springfield Clinic incident reporting policy and procedures.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Adhere to all OSHA and Springfield Clinic training &amp; accomplishments as required per policy.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Perform other job duties as assigned.</span></span></li></ul><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\"><strong>Education/Experience</strong></span></span></p><ul><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Patient experience preferred.&nbsp; Strong interest in healthcare field.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">High school or GED.</span></span></li></ul><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\"><strong>Licenses/Certificates</strong></span></span></p><ul><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Must have CNA certification.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Certification/licensure must be obtained within 90 days of eligibility of taking exam.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Eligibility examples include:</span></span><ul style=\"list-style-type: circle;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">90 days from authorization to test letter for NCLEX</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">90 days from CMA program graduation</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">90 days from one year work anniversary in eligible setting</span></span></li></ul></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Current CPR certification per American Heart Association guidelines within 30 days of hire date.</span></span></li></ul><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\"><strong>Working Environment</strong></span></span></p><ul><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Works in office setting during the hours the Clinic is available to patients/families.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Sitting vs. standing averages to 50-50%.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Minimal lifting requirements.&nbsp; Occasional lifting required for orthopedics, geriatrics and internal medicine.</span></span></li></ul><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\"><strong>PHI/Privacy Level</strong></span></span></p><p style=\"margin-right: 6px;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">HIPAA1</span></span></p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p>",
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