IT Technical Support Officer

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    "location": {
      "city": "MYKONOS",
      "state": "KYKLADES",
      "postalCode": "84600",
      "addressCountry": "Greece"
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    "datePosted": "2025-12-19",
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    "description": "<p><span style=\"text-decoration: underline\"><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Join our Santanna team</span></span></span></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">IT Technical Support Officer</span></span></span></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Mykonos, Paragka</span></span></span></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 10pt\"><br></span></span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 10pt\">Job description</span></span></p>\n<p><span style=\"font-size: 10pt\">As an IT technical support officer, you'll install and configure computer systems, diagnose hardware and software faults and solve technical and application problems</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 10pt\">Responsibilities</span></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Installing and configuring computer hardware, software, systems, networks, printers, and scanners</span></li>\n<li><span style=\"font-size: 10pt\">Monitoring and maintaining computer systems and networks</span></li>\n<li><span style=\"font-size: 10pt\">Responding in a timely manner to service issues and requests</span></li>\n<li><span style=\"font-size: 10pt\">Providing technical support across the company (this may be in person or over the phone)</span></li>\n<li><span style=\"font-size: 10pt\">Setting up accounts for new users</span></li>\n<li><span style=\"font-size: 10pt\">Repairing and replacing equipment as necessary</span></li>\n<li><span style=\"font-size: 10pt\">Testing new technology</span></li>\n<li><span style=\"font-size: 10pt\">Possibly training junior staff</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 10pt\">Requirements</span></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Degree in computer science or information technology.</span></li>\n<li><span style=\"font-size: 10pt\">Certification in Microsoft, Linux, or Cisco is advantageous.</span></li>\n<li><span style=\"font-size: 10pt\">Prior experience in tech support, desktop support, or a similar role.</span></li>\n<li><span style=\"font-size: 10pt\">Proficiency in Windows/Linux/Mac OS.</span></li>\n<li><span style=\"font-size: 10pt\">Experience with remote desktop applications and help desk software.</span></li>\n<li><span style=\"font-size: 10pt\">Attention to detail and good problem-solving skills.</span></li>\n<li><span style=\"font-size: 10pt\">Excellent interpersonal skills.</span></li>\n<li><span style=\"font-size: 10pt\">Good written and verbal communication. and Spirits or equivalent.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 10pt\">Candidate profile</span></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Internal drive and willingness to work in a demanding, challenging and fast‐paced work environment.</span></li>\n<li><span style=\"font-size: 10pt\">Strong ability and self-motivation to overcome problems at work in a resourceful, efficient, and effective way, working independently or as part of a team.</span></li>\n<li><span style=\"font-size: 10pt\">Professional communication skills along with an innate teamwork mentality.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 10pt\">Benefits</span></span></p>\n<p><span style=\"font-size: 10pt\">SantAnna offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees.</span></p>\n<p><span style=\"font-size: 10pt\">Sant Anna offers a seasonal working contract from May to November.</span></p>",
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    "jobOpeningName": "IT Technical Support Officer",
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    "jobOpeningStatus": "Open",
    "minimumExperience": "Manager/Supervisor",
    "jobOpeningShareUrl": "https://santanamykonos.bamboohr.com/careers/34",
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