Membership Director

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    "jobId": 311006,
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    "jobTitle": "Membership Director",
    "location": "Devos Blum Family YMCA - Boynton Beach, FL 33436",
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    "description": "<p><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">Working under the direction of the Executive Director, in collaboration with a dedicated team of family center staff and operations professionals, and as an exempt employee, your primary responsibility will be to support the association&rsquo;s objective of membership growth, engagement, satisfaction and retention through leadership of the membership activities for a full facility YMCA.&nbsp;</span></span></p>\r\n\r\n<div align=\"center\" style=\"text-align:center\">\r\n<hr align=\"center\" size=\"1\" width=\"100%\" /></div>\r\n\r\n<p><br />\r\n<span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\"><b>ESSENTIAL FUNCTIONS</b></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Direct all sales and operations of membership for the Family Center including sales, retention, operations and supervision of staff.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Active recruitment of new members including community education, acquisition of business partners, utilizing web visits, call tracking and tour conversions.&nbsp;</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Promotes program and membership enrollment in interactions with existing and potential members. &nbsp;Coordinates program registration, including logistics to support phone, walk-in and web registration. Responsible for financial assistance program&nbsp;</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Leads membership staff and volunteers effectively; recruits and hires diverse staff and volunteer teams; onboards and develops them for success. Best in class customer service.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Lead Daxko Engage initiative and ensure a level of service and engagement that fosters loyalty among those we serve.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Responsible for reconciling daily cash reports, accounts receivable and collections.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Participates in the planning of the annual budget; manages and implements the approved budget for membership and takes appropriate action to correct variances.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Monitoring daily operations to adhere to all YMCA health and safety standards and policies.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Performing duties of Member Services Representative and Manager on Duty as required.&nbsp;</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Leads fund-raising campaign team and meet financial goals. Leads annual holiday event.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">All other duties as assigned by Management.</span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">This position has a primary impact on the overall effectiveness with which the Family Center accomplishes its purpose, goals and objectives in serving the community. &nbsp;Therefore, the effectiveness of this position should be measured by the following:&nbsp;</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">The Family Center will increase net annual membership from the prior year</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">The Family Center will increase membership revenue, from previous year</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">The community will better understand the YMCA programs and the need to support them</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">The members will better understand the YMCA&rsquo;s charitable mission</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">The Family Center will achieve specific participation/attendance figures in key program areas&nbsp;</span></span></span></li>\r\n</ul>\r\n",
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A.) from a four-year college or university.\\r\\n\\tExperience in the recruitment of new members\\r\\n\\tMust have experience in recruiting, training and motivating people and must understand the importance of recruitment and retention.&nbsp;\\r\\n\\tStrong supervisory and leadership skills must have been obtained and demonstrated through past job experiences.\\r\\n\\tBroad overview of the YMCA as it operates as a local, national, and international movement. &nbsp;\\r\\n\\tMust possess or be willing to obtain in first 30 days AED/CPR/First Aid certification.&nbsp;\\r\\n\\tMust possess the skills to operate standard office and computer equipment and be proficient in all Microsoft Office applications.\\r\\n\\tMust possess effective communication, organizational and budgeting skills.\\r\\n\\tMust be willing to travel extensively within Palm Beach County Area.\\r\\n\\tMust have valid driver&rsquo;s license\\r\\n\\tMay be required to sit or stand for extended periods of time while demonstrating manual dexterity in order to accurately work on the phone, computer keyboard, and other equipment\\r\\n\\tMust possess auditory, verbal and visual capabilities in order to adequately communicate via phone and in person.&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nYMCA Competencies (Team Leader):\\r\\n\\r\\n\\r\\n\\tMission and Community Oriented: Models and teaches YMCA values. 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Military Trail\",\"addressLocality\":\"Boynton Beach\",\"addressRegion\":\"FL\",\"postalCode\":33436,\"addressCountry\":\"USA\"}},\"qualifications\":\"EDUCATION, TRAINING AND EXPERIENCE\\r\\n\\r\\n\\r\\n\\tA bachelor&rsquo;s degree (B. A.) from a four-year college or university.\\r\\n\\tExperience in the recruitment of new members\\r\\n\\tMust have experience in recruiting, training and motivating people and must understand the importance of recruitment and retention.&nbsp;\\r\\n\\tStrong supervisory and leadership skills must have been obtained and demonstrated through past job experiences.\\r\\n\\tBroad overview of the YMCA as it operates as a local, national, and international movement. &nbsp;\\r\\n\\tMust possess or be willing to obtain in first 30 days AED/CPR/First Aid certification.&nbsp;\\r\\n\\tMust possess the skills to operate standard office and computer equipment and be proficient in all Microsoft Office applications.\\r\\n\\tMust possess effective communication, organizational and budgeting skills.\\r\\n\\tMust be willing to travel extensively within Palm Beach County Area.\\r\\n\\tMust have valid driver&rsquo;s license\\r\\n\\tMay be required to sit or stand for extended periods of time while demonstrating manual dexterity in order to accurately work on the phone, computer keyboard, and other equipment\\r\\n\\tMust possess auditory, verbal and visual capabilities in order to adequately communicate via phone and in person.&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nYMCA Competencies (Team Leader):\\r\\n\\r\\n\\r\\n\\tMission and Community Oriented: Models and teaches YMCA values. 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Effectively creates and manages budgets.&nbsp;\\r\\n\\tPersonal Development Oriented: Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change.\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nDISCLAIMERS\\r\\n\\r\\n\\r\\n\\tMust complete successful criminal background check and drug screen.\\r\\n\\tAll of the above duties and responsibilities are essential job functions subject to reasonable accommodation. &nbsp;The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. &nbsp;Please see your manager should you have any questions about this policy or these job duties.\\r\\n\\tThis job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. &nbsp;Job descriptions and duties may be modified when deemed appropriate by management.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\",\"experienceRequirements\":\"EDUCATION, TRAINING AND EXPERIENCE\\r\\n\\r\\n\\r\\n\\tA bachelor&rsquo;s degree (B. A.) from a four-year college or university.\\r\\n\\tExperience in the recruitment of new members\\r\\n\\tMust have experience in recruiting, training and motivating people and must understand the importance of recruitment and retention.&nbsp;\\r\\n\\tStrong supervisory and leadership skills must have been obtained and demonstrated through past job experiences.\\r\\n\\tBroad overview of the YMCA as it operates as a local, national, and international movement. &nbsp;\\r\\n\\tMust possess or be willing to obtain in first 30 days AED/CPR/First Aid certification.&nbsp;\\r\\n\\tMust possess the skills to operate standard office and computer equipment and be proficient in all Microsoft Office applications.\\r\\n\\tMust possess effective communication, organizational and budgeting skills.\\r\\n\\tMust be willing to travel extensively within Palm Beach County Area.\\r\\n\\tMust have valid driver&rsquo;s license\\r\\n\\tMay be required to sit or stand for extended periods of time while demonstrating manual dexterity in order to accurately work on the phone, computer keyboard, and other equipment\\r\\n\\tMust possess auditory, verbal and visual capabilities in order to adequately communicate via phone and in person.&nbsp;\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nYMCA Competencies (Team Leader):\\r\\n\\r\\n\\r\\n\\tMission and Community Oriented: Models and teaches YMCA values. 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Effectively creates and manages budgets.&nbsp;\\r\\n\\tPersonal Development Oriented: Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change.\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nDISCLAIMERS\\r\\n\\r\\n\\r\\n\\tMust complete successful criminal background check and drug screen.\\r\\n\\tAll of the above duties and responsibilities are essential job functions subject to reasonable accommodation. &nbsp;The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. &nbsp;Please see your manager should you have any questions about this policy or these job duties.\\r\\n\\tThis job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. &nbsp;Job descriptions and duties may be modified when deemed appropriate by management.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\"><b>EDUCATION, TRAINING AND EXPERIENCE</b></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">A bachelor&rsquo;s degree (B. A.) from a four-year college or university.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Experience in the recruitment of new members</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Must have experience in recruiting, training and motivating people and must understand the importance of recruitment and retention.&nbsp;</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Strong supervisory and leadership skills must have been obtained and demonstrated through past job experiences.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Broad overview of the YMCA as it operates as a local, national, and international movement. &nbsp;</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Must possess or be willing to obtain in first 30 days AED/CPR/First Aid certification.&nbsp;</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Must possess the skills to operate standard office and computer equipment and be proficient in all Microsoft Office applications.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Must possess effective communication, organizational and budgeting skills.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Must be willing to travel extensively within Palm Beach County Area.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Must have valid driver&rsquo;s license</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">May be required to sit or stand for extended periods of time while demonstrating manual dexterity in order to accurately work on the phone, computer keyboard, and other equipment</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Must possess auditory, verbal and visual capabilities in order to adequately communicate via phone and in person.&nbsp;</span></span></span></li>\r\n</ul>\r\n\r\n<div align=\"center\" style=\"text-align:center\">\r\n<hr align=\"center\" size=\"1\" width=\"100%\" /></div>\r\n\r\n<p><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\"><b>YMCA Competencies (Team Leader):</b></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\"><i>Mission and Community Oriented</i>: Models and teaches YMCA values. Champions inclusion activities, strategies and initiatives. Ensures high-level services that differentiate the YMCA from other providers. Provides volunteers with orientation, training, development and recognition.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\"><i>People Oriented</i>: Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Builds relationships to create small communities. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\"><i>Results Oriented</i>: &nbsp;Holds staff accountable for high-quality results using a formal process to measure progress. Conducts prototypes to support the launching of programs and activities. Provides others with frameworks for making decisions. Develops plans and manages best practices through engagement of team. Cultivates relationships to support fundraising. Effectively creates and manages budgets.&nbsp;</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\"><i>Personal Development Oriented</i>: Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change.</span></span></span></li>\r\n</ul>\r\n\r\n<div align=\"center\" style=\"text-align:center\">\r\n<hr align=\"center\" size=\"1\" width=\"100%\" /></div>\r\n\r\n<p><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\"><b>DISCLAIMERS</b></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Must complete successful criminal background check and drug screen.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. &nbsp;The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. &nbsp;Please see your manager should you have any questions about this policy or these job duties.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. &nbsp;Job descriptions and duties may be modified when deemed appropriate by management.</span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n",
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