Account/Project Manager

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    "id": "246",
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    "location": {
      "city": "New York",
      "state": "New York"
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    "jobOpeningName": "Account/Project Manager",
    "departmentLabel": "thelab NY",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "New York",
      "state": "New York",
      "postalCode": "10010",
      "addressCountry": "United States"
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    "datePosted": "2026-06-03",
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    "description": "<p><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">We’re an agency of makers with deep expertise in solving creative, production and technology challenges. Our focus is on making better work to help brands work better, and our production roots ensure that every great idea gets delivered right. From branding &amp; design, photoshoots and video production, ecommerce builds or anything in between, thelab mixes inspiration and hard work to produce results that mean business. Oh, and we host a mean barbecue too.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">The Role:</span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">We are hiring a Digital Project Manager to join our team. This role sits between our internal creative team and our clients, and is the lead point of contact for all briefing, feedback and scheduling. You will oversee a team responsible for creative development and execution of digital campaigns across a variety of media (paid, organic social, video &amp; animation).</span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">You will be responsible for ownership of your projects from brief to wrap, creating and maintaining schedules, managing all client communication and alignment, critical problem solving and ensuring that your team has what it needs to be successful every step of the way. </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">The ideal candidate has experience managing both strategic messaging development and creative execution. A comfort working across multiple disciplines is important, as projects can entail defining audience goals, design, animation, photo/video and animation components.</span></p>\n<p><br></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">You Will Be:</span></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">Experienced in a hybrid account/project management/production role in an agency or in-house setting</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">Able to create and maintain schedules for short-to-intermediate length projects</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">Responsible for owning status reports, scheduling and leading videoconferences, client coordination and follow-ups, as some of your daily, routine tasks.</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">Well versed in executing campaigns across multiple platforms including print, social, display, CRM, video and digital.</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">Comfortable working with creatives with a knowledge of the creative process</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">Client partner/steward for the business relationship and a point of escalation for client issues.   </span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">Being a highly effective liaison between client and creative production team is a must, as well as being able to interpret and communicate strategic and tactical feedback</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">Collaborative, self-managing, and able to partner well with others</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">Proficient and comfortable using technology aids to support planning, routing and collaboration</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">You Are:</span></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">Equipped with 4+ years of experience as a Project Manager, Account Manager or Producer preferably in an agency setting</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">A natural leader with excellent motivation and conflict management skills</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">Able to own assigned projects from start to finish, ensuring successful delivery against deadlines</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">Adept and passionate about rolling with the punches of a project, and being proactive and available</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">Strong project management and organizational skills, attention to detail, accuracy and follow-up</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">Able to learn quickly and comfortable asking questions</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">Able to work well in a team setting. Ability to mentor is a strong plus</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">Familiar with production processes in video, print and digital workstreams and able to incorporate implications to schedule building and maintenance</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">Experience with creative testing is a plus</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 12pt; font-weight: bold\">Details:</span></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 12pt\">Currently a Hybrid work environment, with Tues-Thurs in our office in the Madison Square Park Area.  </span></li>\n</ul>\n<p><br></p>",
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    "minimumExperience": "Mid-level",
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