Director, Product Engineering

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><strong><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\"><u>Who We Are</u></span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\">Stored Energy Systems (SENS) is an award-winning manufacturer of premium quality power conversion products located in Longmont, CO. In business for over 50 years, SENS is the market leader with a proven track record of providing highly reliable battery chargers, DC power systems, and related products to industrial markets. For more information on our company please see our web site at <a href=\"http://www.sens-usa.com/\" target=\"_blank\" style=\"font-family: verdana,sans-serif;\">www.sens-usa.com</a>.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: verdana, sans-serif;\"><br></span></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><span style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: verdana, sans-serif;\"><strong><u>Summary</u></strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: verdana, sans-serif;\">The Director, Product Engineering leads the team responsible for maintaining, improving, and supporting released products throughout their lifecycle. This role ensures product reliability, quality, performance, and customer satisfaction by addressing defects, managing enhancements, and supporting escalations while minimizing disruption to new product development. The director balances operational responsiveness with technical rigor, working closely with the New Product Engineering, Customer Support, Manufacturing/Operations, and Quality teams.</span></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><span style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: verdana, sans-serif;\"><strong><u>Responsibilities</u></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Lead and manage the Product Engineering team responsible for released products.</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Own post‑launch engineering activities (hardware and software), including defect resolution, root‑cause analysis, manufacturing improvements, usability improvements, cost improvements, and incremental continuous improvements.</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Investigate, respond, &amp; drive resolution of customer complaints or field failures escalated by the Customer Service team. &nbsp; &nbsp; &nbsp; &nbsp;</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Work with sales and application engineering to answer questions on existing products in existing applications. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Assist production teams with technical issues (Tier 2 Production Support).&nbsp;</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Analyze failure data (field, production, incoming material defects) and implement corrective and preventive actions. &nbsp;</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Identify and approve alternative materials or suppliers. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Improve &amp; support vendor &amp; production test fixtures (repair, expand coverage, improve cycle-time, verify updates). &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Create customer documentation packages, updated bill of materials, and settings profiles for released products.</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Set and track KPIs and team goals related to time to resolve customer issues, quality and reliability improvements, product cost reductions, and resolution of material supply issues.</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Conduct performance reviews and appraisals to evaluate team members&#39; performance.</li></ul><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><span style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: verdana, sans-serif;\"><strong><u>Required Qualifications</u></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Bachelor&rsquo;s degree in engineering or similar technical field.</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">7+ years of engineering experience.</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">2+ years in a technical management role with direct reports.</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Experience leading sustaining or product improvement teams.</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Excellent communication and stakeholder management skills.</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Strong focus on product quality and processes.</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Excellent problem solving, time management, and critical thinking skills.</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Strong troubleshooting, root‑cause analysis, and systems‑level thinking skills.</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Familiarity with change management, defect tracking, and issue triage processes.</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Ability to manage multiple priorities under time pressure.</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Customer and reliability focused mindset.</li><li style=\"margin: 0in 0in 0in -0.25in; line-height: normal; font-size: 14px; font-family: verdana, sans-serif; background: white; color: rgb(0, 0, 0);\">Strong prioritization and decision‑making skills.</li></ul><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: verdana, sans-serif;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: verdana, sans-serif;\"><strong>Location:</strong></span><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\">&nbsp;This position is located on site in Longmont, CO.</span></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><span style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong><span style=\"background-color: rgb(247, 218, 100);\">Relocation assistance is available for this position.</span></strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"color: rgb(0, 0, 0); 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color: rgb(0, 0, 0); font-family: verdana, sans-serif;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\">We offer an exciting and competitive total compensation package designed to inspire! This includes generous paid time off, holidays, as well as comprehensive benefits including medical, dental, vision, short-term disability, life insurance, and an outstanding 401k matching program where employees are instantly vested.</span></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\">At SENS, our culture is rooted in a set of core values that reflect who we are and how we work. In a recent 2025 poll, our employees identified the values that best define us: <em>&ldquo;Innovative&rdquo;, &ldquo;Respectful&rdquo;, &ldquo;Inviting&rdquo;, &ldquo;Flexible&rdquo;, &ldquo;Collaborative&rdquo;, and &ldquo;Growth Driven&rdquo;.&nbsp;</em>Our team describes us as a dynamic, forward-thinking company where everyone has the opportunity to thrive.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\">At SENS, we pride ourselves on being an equal opportunity employer, fully dedicated to fostering inclusion and diversity. We welcome all applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristic.</span></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\">We hope you&#39;re interested in making a difference with us. Even if you don&#39;t feel that you meet every requirement listed in this job description, we still encourage you to apply.</span></p></div></div></div></div></div></div></div></div>\n",
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