Coordinator, Revenue Recovery - TForce Freight

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    "ExternalDescriptionStr": "<div><p><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\"><strong>Job Title</strong>: Coordinator, Revenue Recovery</span></p><p>&nbsp;</p><p><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\"><strong>Job Summary:</strong></span></p><p><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\">The candidate determines the accuracy of a bill of lading and verifies the actual weight, density and freight classifications of shipments. The candidate corrects billing discrepancies to ensure applicable freight charges are calculated and properly invoiced. This position communicates results to the appropriate personnel to prevent future occurrences. The Revenue Recovery Coordinator resolves customer inquiries, audits and supports safety compliance, and provides Balanced Scorecard support.</span></p><p><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\"><strong>Job Responsibilities:</strong></span></p><p><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\"><strong>&nbsp;</strong></span></p><ul><li><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\">Inspects shipments for proper National Motor Freight Classification (NMFC) descriptions and proper weights.</span></li><li><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\">Produces electronic Freight Inspection Reports that provide details regarding shipment dimensions, cubes, densities and proper NMFC descriptions, including detailed photographs and documentation.</span></li><li><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\">Corrects billing in CBIL to ensure applicable freight charges are calculated and properly invoiced and enters all necessary documentation in the Edge system.</span></li><li><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\">Produces weekly Excel spreadsheets detailing activities.</span></li><li><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\">Works to prevent future errors through interaction with customers and Sales by providing education in freight descriptions, proper weights and shipping procedures.</span></li><li><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\">Receives internal and external customer requests to resolve matters on a timely basis.</span></li><li><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\">Maintains task log to prioritize customer requests and to ensure effective and timely resolution.</span></li><li><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\">Researches customer requests to determine appropriate resolutions.</span></li></ul><p><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\">&nbsp;</span></p><p><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\"><strong>Job Requirements:&nbsp;</strong></span></p><ul><li><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\">U.S. citizen or otherwise authorized to work in the U.S.</span></li><li><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\">Employer will not sponsor visas for position</span></li><li><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\">Must be located in the same geographic location as the job or willing to relocate</span></li><li><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\">Bachelor's Degree (or internationally comparable degree) - Preferred</span></li><li><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\">Proficient in Microsoft Office products or equivalent software - Preferred</span></li><li><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:14px;\">Knowledge of dock operations - Preferred</span></li></ul><p><span style=\"font-family:&quot;;Arial&quot;,sans-seriffont-size:9.0pt;\">&nbsp;</span></p></div>",
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