Patient Service Specialist - Medical Front Office

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    "title": "Patient Service Specialist - Medical Front Office",
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    "datePosted": "2026-05-26T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>Baylor Scott & White Institute for Rehabilitation</strong></p>\n<p><strong>Sachse, TX</strong></p>\n<p> </p>\n<p><strong>Patient Service Specialist (PSS)  Float</strong></p>\n<p> </p>\n<p> <strong>Hours: vary between Monday - Friday 7am - 7pm</strong></p>\n<p> </p>\n<p><strong>Full Time</strong></p>\n<p> </p>\n<p><strong>Travel required to multiple locations</strong></p>\n<p> </p>\n<p><strong>Mileage Reimbursement</strong></p>\n<p> </p>\n<p><strong>Starting salary:</strong><strong> $18 - $25 per hour</strong> <strong>based off experience</strong></p>\n<p><strong> </strong></p>\n<p><strong>Benefits of becoming a Patient Service Specialist with us:</strong></p>\n<p>We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors. </p>\n<ul>\n <li>Health, Dental, and Vision insurance; Life insurance; Prescription coverage</li>\n <li>Paid Time Off (PTO) and Extended Illness Days (EID)</li>\n <li>A 401(k) retirement plan with company match</li>\n <li>Short and Long Term Disability</li>\n <li>Personal and Family Medical Leave</li>\n <li>PSS Ladder Program</li>\n</ul>\n<p><strong>*Eligibility and effective dates vary</strong></p>\n<h2>Responsibilities</h2>\n<p>Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties. </p>\n<ul>\n <li>Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence. </li>\n <li>Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.</li>\n <li>Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies. </li>\n <li>Collects towards patient responsibility at each visit.</li>\n <li>Scan and maintain medical documents.</li>\n <li>Reconciles and posts charges daily and other reporting to ensure clean claim processing.</li>\n <li>Responds to all request for information from patients, other department and physicians. </li>\n <li>Maintains office, orders supplies and manages mail.</li>\n <li>Willingness to adjust schedule to center needs.</li>\n <li>Travels Attends all mandatory meetings and in-service education programs.</li>\n <li>Travels to non-home location center or other site for coverage when necessary. </li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li>HS diploma or GED is required</li>\n</ul>\n<p><strong><u>Preferred Experience</u></strong></p>\n<ul>\n <li>Customer service experience </li>\n <li>Knowledge of insurance verification </li>\n <li>Healthcare, medical, or dental office administration </li>\n</ul>\n<p> </p>\n<p>#BSWIR-Outpatient</p>\n<h2>Additional Data</h2>\n<p><em>Equal Opportunity Employer including Disabled/Veterans</em></p>\n<p>#BSWIR-Outpatient</p>",
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